I gave 1 star because we were not able to do tour. Booked tour early for cruise excursion.. Through lack of communication, tour was booked at wrong port. Seville not Cadiz. Our cruise itinerary stated stop was Seville (Cadiz)..Viator would not refund our money
事業者からの返答
I am so sorry Tracy but you booked a tour in Seville(Seville), not a cruise excursion. I was at the meeting point at the time of the tour but you were in a different city Cádiz(Cádiz) 75 miles away.
I gave you my availability, and I couldn't do other jobs. Booking a tour in one city and not showing up at the meeting point because you are in another city is not a reason for a refund. It is an unfortunate confusion. I am very sorry that you could not do the tour in Seville. I'm sure you could enjoy the beauty of Cádiz.
3
323efraimt
February 8, 2023 · via Tripadvisor
Rain and wonders
Juanjo is the name of the guide who welcomed us and joined us for a walk together around Seville, while providing us of a true local view of the city. Connecting us with more than 2000 years of wars, myths and street stories, Juanjo did not tell us the story of Seville, but instead, he just had a friendly and relaxed chat with us, which provided us of the right balance between history and contemporary way of living. After 2 hours, it is easy to realise that Seville is a beautiful city itself, Juanjo provides the insights and the the necessary context to appreciate the city through the eyes of someone that could perfectly be yourself, in a way that the words just become new dimensions, allowing us to see colours in the city we wouldn’t notice otherwise. We enjoyed and loved the 2hours Juanjo spent with us walking around this city, in a beautiful and rainy morning falling into a city full of wonders..
7
794kristink
July 4, 2022 · via Tripadvisor
Seville in the Summer!
Juan was a fabulous guide in Seville. He covered all the high points with perfect amount of detail. He was witty, sharp and adorable. We were with our 22 year old son and girlfriend and were all on the same level. He also gave us great recommendations for eating and drinking post tour! Well done Juan! We wish you much success and thank you!
C
Carmen_M
September 8, 2021 · via Viator
It was great. I recommended 100%
Our tour guide was the best. Lots of knowledge!!! We appreciated that he was really patience with grandma and wasn't pushing for the time as sometimes happen. It was the best tour we could take in Seville. 100% a plus
N
Natacha_M
August 3, 2021 · via Viator
Pleasant and efficient introduction to the city's major attractions.
It was the first tour of Seville, the very first day after late arrival the day before. Juan (sorry if spelling is wrong) was already at the plaza -ready to help us explore the city. He impressed us with his knowledge of history, art, architecture and the manner in which he presented the Seville's beauty. It was exactly the type of introduction to the city that I wanted from this tour. Important observation about Juan:- he was polite and tolerant of our 7-years-old son's behavior. I can't say it was the case with all tour guides I've experienced in the past.
