In August 2026 I organized a visit with some friends to the Casares cave, thinking that I could repeat the experience I had the first time I toured almost all of it on a guided tour some years ago. However, on this occasion we found that they barely show a single panel at the entrance and on that same panel, at the beginning of the route the visit ends.
It is very easy to cite conservation reasons to close access in this way and it is hard to believe that by taking the appropriate measures it is not possible to tour almost the entire cave, given the low influx of public that visits it. I do want to make a mention of the kindness and the explanations of the guide who outlined the cultural context of the site very well.
事業者からの返答
Thank you for your review. I believe there was a mistake in your comment, as we do not have a cave named Casares in our program. I noticed that the cave you mentioned is located in Spain. We do, however, visit Khao Luang Cave, which features Buddha figurines inside and is open for visitors to explore throughout the entire cave.
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Taryn_F
March 28, 2026 · via Viator
Great small group tour!
Wonderful experience! Our tour group was nice and small, 3 couples and we were all from Canada which was great! Worra, our guide was excellent. Very informative! The time spent at each location was good and our stop for lunch on the way back to the hotel was delicious. We are vegetarian - they had prepared some lovely dishes with tofu! The cave was the main reason I wanted to check this out and it did not disappoint.
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Robert_L
March 12, 2026 · via Viator
Wora was our guide and...
Wora was our guide and was wonderful and very knowledgeable about all the locations we visited. The location where we had lunch was delicious (and not too spicy). All in all a great experience. Love to Wora she did a great job.
Robert Lange 3-12-2026 😀👍👌
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Growmore67
March 10, 2026 · via Tripadvisor
Poor customer service!!!
I tried to book this excursion but got no confirmation and it didnt appear in my bookings , so I made alternative plans. Less than 24hrs before the tour operator called to confirm obviously I couldn't go because I'd made other plans. They had tried to email me but this had failed because I had a postmaster notice sometime later telling me so, they would have got one at the time. The tour operator and trip advisor wont refund me as it was less than 24 hours the trip time. Talk about poor customer service.
事業者からの返答
Thank you for your review. We would like to clarify a few important points regarding your booking.
You made your reservation through TripAdvisor, not directly with us. The day before the tour, we confirmed your pick‑up time, but you informed us that you had changed your plans and mentioned that you had not received a booking confirmation or booking number from TripAdvisor.
However, a booking number is required to contact TripAdvisor for a refund request, which indicates that the confirmation email must have been received. When you later attempted to request a refund using a different explanation, TripAdvisor declined it in accordance with the cancellation policy you agreed to at the time of booking.
We had reserved your place on the tour, and both TripAdvisor’s customer service and our own team responded promptly and clearly to your messages. Communication was smooth, and we did our best to assist you throughout the process.
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Waddington44
February 21, 2026 · via Tripadvisor
Palace tour
Very interesting tour about King Rama 4 and his holiday palace. Learnt more than the usual facts. The cave was vey good. Quite a few steep steps to go down to but worth it
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Judy_K
February 19, 2026 · via Viator
Great DayExploring.
Pick up was prompt from the hotel. Naree, our guide, was very informative, easy to understand and a joy to be around. The summer palace was interesting, especially the scenery around it. The stop at Wat Mahathat was good and we were able to make offerings. The icing on the cake was Khao Luang Cave! Lunch, following, was really tasty. The people in our group really made the day special!!
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glenn121853
February 5, 2026 · via Viator
Great tour of Patchaburi!
Great tour with a small group. Very interesting and informative trip. Temple and palace were beautiful, but the cave was amazing. Tough hike in and out, but do-able. Stairs were just pretty steep. The lunch was great, very tasty. The guide did a wonderful job of describing everything we were seeing. Highly recommend this tour.
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Chris B
January 22, 2026 · via Tripadvisor
Excellent trip
Great guide and driver, small group 9 only!
Very interesting history and sights especially the cave, lunch was excellent, just the right duration ticked all the boxes
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Traveler34675971287
October 24, 2025 · via Tripadvisor
Nice day trip
Very nice day trip. Well organized and our guide was very informative. With bad knees, the steps out of the cave were very difficult for me, but otherwise a nice experience for seniors like myself.
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Peter M
October 24, 2025 · via Tripadvisor
A Royal experience.
A good trip that covered 3 different sites all with their own unique characteristics. We went to a Temple, a cave system and the Kings royal summer palace. The tour guide was great and provided lots of background on the various sites and items we came across. I would happily recommend this tour.
1人が参考になったと回答
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