🚨 TRAVEL WARNING — DO NOT BOOK WITH GRAND CANYON DESTINATIONS! 🚨
We booked and paid for our Grand Canyon tour months in advance. Our tour was scheduled for 9/10/26, but the night before, we still had no pickup time or location—and no way to contact the company.
This was extremely frustrating and unacceptable. Based on our experience, I strongly recommend researching other tour companies before booking.
🚨 BUYER BEWARE!
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Catherine_E
August 21, 2026 · via Viator
Scarlett the brilliant tour guide.
Awesome Tour..
Well worth the money..adding to that the tour guide Scarlett was brilliant..very knowledgeable..caring ..funny..making sure everyone was comfortable.. understanding the scanning of the ticket..for food or entering a tour..
I would highly recommend this tour..
One on one if needed..
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faith_b
August 13, 2026 · via Viator
No tour
Canceled on us - so have no review to give !!!
Kinda glad because it was a long and would have been hot tour!!
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Scott_H
April 26, 2026 · via Viator
Very Disappointed!!!
We were suppose to be picked up at our hotel this morning at 6:00 AM. Tour bus did not show up. We called in to Viator and they finally told us our trip had been cancelled as of a couple days ago!! We never got notification and Viator has NOT refunded our money yet!!!!
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Pauline_L
March 6, 2026 · via Viator
Last Minute Cancellation
This trip was cancelled last minute (the day before we were supposed to go). The replacement trip that was offered was on a day would have already left Vegas. We had to scramble to get a replacement trip. I planned this event back in December 2025.
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Gary_W
March 4, 2026 · via Viator
Great tour
Great tour. Brandon and Eric did a wonderful job. Entertaining and informative. Bathroom stops every hour (a plus for us older folks). The
only negative was we were dropped off at another hotel about a mile further from where we were picked up.
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Patricia_F
February 25, 2026 · via Viator
Disappointing
They don't give good information about where to meet the bus! We missed ours because of this awful!!
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Tammy_H
February 17, 2026 · via Viator
A must do while in vegas
It was great. Curty did a wonderful job and was an excellent tour guide. He was very knowledgeable on the Grand Canyon and the Hoover Dam.
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K7192OYmanuelg
February 15, 2026 · via Tripadvisor
Don’t Count On Us To Show up.
They cancelled the day before when we were already in town booked in our hotel.
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Tamara_R
January 26, 2026 · via Viator
Trip cancelled
They charged my account $311.00 on the morning of January 24th, then a little later sent a notification to call them. I was the. Told the trip was cancelled and I’d have to ask for my money back from some other entity. I bought the tickets on the Viator app and thought I would be able to get a refund from the same place. It should be automatic when a trip is cancelled.
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