グランドキャニオン西リムバスツアー＋スカイウォークオプショナルツアー

Highly recommend, best part of our Vegas trip. Took a day drive and loved every minute.

Amazing tour, super informative and fun. Mark was a great guide, he helped us navigate the entire tour seamlessly and was great to be around!

Did not turn up. No email the night before as promised, tried to contact on number provided , number not in use!! Did not turn up on the day then had the cheek to send an email asking if we enjoyed our trip. We came to vegas purposely to see the grand canyon so this ruined our trip. You should be ashamed taking nearly £500 to not turn up

Our Grand Canyon West Bus Tour was absolutely outstanding from start to finish (including pickup and drop off at our Las Vegas hotel) and easily earns five stars. Sarah, our tour director, provided excellent commentary throughout the day—informative, engaging, accurate, and genuinely helpful. Kenny, our bus driver, was equally impressive, expertly navigating the twisting roads to and from the Hoover Dam with complete ease and confidence. The highlight of the day for me was the zip line. I have an intense fear of heights, but I still did it—and it became one of the biggest highlights of both the trip and our entire vacation. In fact, all eight people in our group, ranging in age from 24 to 73, did the zip line, and everyone loved it. Rain moved in after our zip lining experience, and the Skywalk closed temporarily when it was not safe for guests to walk on it. Sarah went above and beyond, running around the Hualapai property to let everyone on our tour know as soon as the Skywalk reopened so we could all make the most of the Grand Canyon viewing experience. Sarah and Kenny also did a terrific job keeping everyone comfortable on a very hot August day. They made sure we stayed hydrated and built in sufficient restroom and hydration breaks in both directions. Sarah also gave clear, accurate descriptions of the hike options at Guano Point, helping people choose experiences that matched their interests and abilities. It was a full day from pickup to drop-off, but every person in our group thoroughly enjoyed it. This day trip was 100% the highlight of our family reunion vacation and exceeded expectations for every generation in our family. We would enthusiastically recommend the Grand Canyon West Bus Tour—especially with Sarah and Kenny—to anyone looking for a memorable, well-run, and truly special Grand Canyon experience.

Great experience. I really enjoyed it,highly recommended.

Excellent Bus Ride, Driver, & Tour Guide. Very informational. Kept track of & hydrated for all passengers. very nice lunch meal of choice.

+2

The West Rim Grand Canyon property is located on and owned by a local Indian tribe. Driving 2 hours from Vegas, past the Hoover Damn and the Joshu Tree National Forest, it was a flat "desert-y" drive. The West Rime ticket is $100 and does offer credit for food and gift shop purchase. It also included a zip line over the Grand Canyon. It is organized and you are shuttled to the points of the canyon to see different sites and views. We arrived early and were number 24 in line for the zip line course. We waited an hour in line even being early. Shade is limited and more is needed. Some form of additional organization is needed to keep the long lines in shade and informed. There were places near the zip line course to get water and do shopping, which would have been a revenue stream, but it could not be enjoyed because you were in standing in line. Zip line staff was cordial and knew their tasks. The zip line course was breath taking and a once in a lifetime experience. I am not sure I would have done it if I had not been included so I am glad it was. If you have lunch in the restaurant, the portions are big so split with a friend. The lunch is $27 for all the offerings, and with the admissions, you get $10 off per ticket. The skywalk has breath taking views and the staff takes precaution with booties on the glass walk and your personal items in lockers. All in all, a great visit. The gift shop items are overpriced. I paid $6 or two .25 cent postcards so be aware.

This ended up being a very mixed bag. First of all, we didn’t end up traveling with them at all. They surprised us by cancelling and sending us with a different company (we got the notification the night before). However, the “sister company” they set us up with ended up giving us an incredible experience, so there’s that. Also, props to Grand Canyon Destinations for accommodating me by allowing me to chance the date. That was nice of them - however, it was a real pain how hard it was to get in touch with them. Based on my experience, neither phone number (local or toll-free) works. They have a chat feature on the website, but of the 10+ times I have tried it, I have only gotten in contact with a person one time. Email seems to be the best bet, but even that requires a wait sometimes. Pros: Accommodated a reschedule Cons: Turfed us off on another company at the last minute, impossible to reach with questions

We recieved a confirmation e-mail the day before we were due to partake on the tour letting us know pick up times. Less than 24 hours before being due to depart, I was contacted to say the tour had been cancelled and offered to swap to their sister company for an additional $15 per person. Considering the reviews left around difficulty getting a refund (this has happened to multiple people), we decided to pay the additional $60 to ensure we didn’t miss out on what had already been an expensive trip. Customer support and service was terrible and it is clearly a routine of cancelling last minute and requesting further payment to switch to a ‘sister company’. There was little empathy and considering if we as customers had cancelled within 24 hours, would not be entitled to a refund, I find it incomprehensible as to why the company who have cancelled within the same timeline aren’t liable to cover any additional fees. Thankfully the tour itself was incredible but would 100% avoid using this company as this has seemingly happened to many people and feels like a scam to gain additional funds through two likely linked companies.

This was an amazing experience which will be remembered for many years to come. The trip to Hoover Dam, was filled with interesting facts from our fill in guide John. He is very knowledgable on the history of Las Vegas, the building of the dam and the history of the and creation of the Grand Canyon. Overall this tour was value for money, and exceeded our expectations of what were saw. Only downfall was pick up meant to be 6.00am due to unforeseen circumstances it was 7.20am, thankfully the weather was a sunshine Vegas morning.