No call and no show. Very irresponsible of a business to do that, especially when involving kids. To schedule a day around an event, and to get no reply is in very bad taste
We are terribly sorry for the guide's absence. We had a computer problem and your reservation was not booked. We will obviously refund you for the missed service and we will be happy to offer you one of our guided tours of your choice free of charge. We apologize again and hope that in the future we will have the opportunity to have you as our guests on one of our tours.

















