クスコ発マチュピチュ行き列車ツアー

WORST EXPERIENCE!! DON'T LISTEN TO THE BOT REVIEWS PROMISING AN INCREDIBLE TRIP. Absolutely zero information provided until less than 24 hours before the tour. When we finally received the information, we noticed we would be in aguas calientes from 6am until 9:50pm and wouldn't be getting back to our hotel until 1-2am when we were picked up at 3:00am the morning of. A total of almost 24 hours when it was advertised as 12-16 hours total. When we tried calling, we were met with extremely rude man that would not let me speak and would speak extremely condescendingly. They told us there was no way to change our train tickets back. We ended up having to spend an extra $350 to get back to cusco.

Good service, I will recommend it to my acquaintances.

The best of the best, from the moment we arrived everything was 10/10, the guides helped us find accommodation and even routes to take by taxi.

A unique, extraordinary experience, they really showed the best of the place, we were delighted.

It was one of the worst trips I have ever done. Communication was terrible, and they basically provide you with no useful information until the night before the trip. The worst part was the train booking. It seems they deliberately book the cheapest possible train tickets in order to increase their own margins, with very little consideration for the customer’s schedule or convenience. My return train was booked for 9 PM, which would have meant spending several unnecessary hours waiting around. I ended up having to buy a new ticket for around $100 just to return earlier. What made it even worse is that the original ticket could not be changed less than 24 hours before departure, but nobody informed me of this in advance. I only found out once I was already there and it was too late to make any changes. Given the poor communication and the fact that I had to spend an additional $100 because of how they arranged the trip, I genuinely believe I should be refunded for the extra ticket.

Informal, lacking seriousness, lacking intelligence and COMMON SENSE, mocking, cynical when one makes a complaint, totally unwilling to provide a solution and they do not even offer an option, they are EXTREMELY DISRESPECTFUL rude and respond with mockery. They have no clue what customer service is. I will pass my complaint to TripAdvisor USA

We had a great time. Serious, precise, and professional. We communicated via WhatsApp a long time in advance. They always answered all my questions and tried to accommodate all my requests.

Very good experience. The staff was friendly, responsive, and well organized. Communication was clear and everything went smoothly. Super recommended

Everything was very nice, the best experience

An unforgettable experience at the Quelcaya glacier. The landscape is impressive, with spectacular views of mountains and glaciers that leave you speechless. The tour is very well organized, our guide knew the area perfectly, explained everything about the geography to us, and took care of us at all times. It is a magical place, highly recommended for those who love nature and adventure.