We've been caught. We can't find anyone at the indicated place. Phone never answers. Nobody's ruined our trip.
事業者からの返答
Ci dispiace molto per l'accaduto e comprendiamo perfettamente la vostra frustrazione.Tuttavia, desideriamo chiarire che non si è trattato di una truffa. Il voucher acquistato non era un biglietto d'ingresso diretto, ma una prenotazione per un tour guidato con un punto di ritrovo specifico indicato chiaramente nell'email di conferma. I nostri operatori erano presenti sul posto all'orario stabilito per accogliere il gruppo. Purtroppo, recandosi direttamente all'ingresso del monumento, avete mancato la guida e la partenza del tour.Gestiamo ogni prenotazione con la massima serietà e siamo dispiaceti che un malinteso abbia compromesso il vostro viaggio.
U
Urie_B
March 14, 2026 · via Viator
response already
They canceled the activity an hour earlier and didn't refund me. I'm trying to reach viator and there's no one to solve me.
事業者からの返答
we are sorry for the disapointment
M
Mirna_F
January 14, 2025 · via Viator
No- tour, tour
The guide was nice and fun but the entire "tour" consisted of standing at ONE point, pointing from afar and explaining some things. Apparently that's what is meant by "exterior tour". We didn't think this was worthwhile when for the same price you can actually visit the sites. No walking around, no visiting sites, just standing where you have a nice view and talking.
事業者からの返答
hello! thank you for the review, unfortunatly for 25 euro you get only a exterior tour of the colosseum as its written in the discription, and its clearly written in the discription whats included and whats not ,
a guided tour inside the colosseum is doubled the prize.
only th entry ticket is 18 euro a person, we are sorry for the inconviences caused by the confusion of the tour discription.
thank you
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marybeth_F
August 2, 2024 · via Viator
Eye opening
Our guide made our trip so enjoyable with her incredible knowledge as well as sense of humor. Go Sri Lanka
事業者からの返答
Thank you
R
Roshane G
February 15, 2020 · via Tripadvisor
Good price great experience
We had a great time at the colosseum by using the express tour with kids it was the best option to not make it boring not only we manage to get in fast we also got lucky with a great price experienced guide and the palatine hill Roman forum tour guide James was remarkable
Meeting point was easy to find
事業者からの返答
thank you for the great review! We’re so happy you loved your experience, thank you once again
