This was an okay experience. Just okay. Our guide seemed to have an extreme dislike of tourists, made evident by his frequent comments that tourism has ruined Florence. Why work for a tourism company, then?
In his defense, he seemed very knowledgeable of the history of Florence. However, he was very quiet and monotone. He did not smile once, nor inject any sort of personality into his explanations. Thus, making the tour very boring and the history very hard to engage with.
We did a similar e bike tour in Rome and felt much safer and taken care of than we did during this tour. The guides for this Florence tour didnt even offer helmets.
The highlight of the tour was the viewpoint at the end.
M
marybO3858WX
September 30, 2026 · via Tripadvisor
Florence too crowded
I have done cycle tours in many cities in the world and have never had to stop after a few mins and bring bike back , Florence was so crowded and almost impossible to cycle made worse by the fact there was a marathon on , tour should have been cancelled very disappointing
J
Jonathan_H
September 29, 2026 · via Viator
Get beyond the crowds!
As expected, getting through crowds in central Florence was a challenge - having to go very slowly. Bikes had no 'throttle' for setting off, so good control of pedals was needed to avoid jerky start. It was great to get outside the crowded part of Florence, up to Piazzale Michelangelo. Tour guide was not easy to hear on headphones.
N
Nicole_S
September 28, 2026 · via Viator
Great experience
Was a great way to see the city and loved the info provided on the history and locals throughout the tour.
S
Swapna_P
September 28, 2026 · via Viator
Memorable
Exceptional had lot of fun. Great tour guide. Learnt a lot about florence yaniel our tour guide was awesome
T
T3800ZYbrianp
September 11, 2026 · via Tripadvisor
Disrepair
When the name is "Electric Bike City Tour" one would HOPE that the bikes worked well. Nope. A handful of issues along the way seemed like we had to rush way too much.
Do better guys. Service the bikes regularly then show your customers how to operate the bikes.
Enough griping. We saw a lot of the city that we might not have seen otherwise.
Carry on!
R
Relax32301607232
September 7, 2026 · via Tripadvisor
Unsafe
The group was way too large for Florence very concerned with safety. We lost one of our group members because it was so large. The bikes were badly maintained very crappy. All the bikes need to be replaced and they should only have a limit of 6 to 8 writers group members per tour.
事業者からの返答
We are sorry to hear that the experience did not meet your expectations.
We take safety and the condition of our bikes very seriously, and we are sorry that you felt uncomfortable during the tour. We will review the condition of the bikes used and the organization of the group with our team.
Regarding the group size, we understand your concern, especially in a busy city like Florence. We will take your feedback into consideration as we continue to improve the experience.
Thank you again for bringing these points to our attention.
M
Mike_G
August 30, 2026 · via Viator
Great experience and...
Great experience and wonderful way to see the highlights of Florence in a fun way……………………………………………..
S
Sergen_H
August 30, 2026 · via Viator
Great experience, we saw...
Great experience, we saw most of Florence and had an extensive tour of the city and its major sights. The only issue was that the tour earpiece would cut in and out depending on our proximity to the tour guide. But the stops were helpful and the view from the hill was fantastic. Would recommend!
K
Katrienbrouwers
August 4, 2026 · via Tripadvisor
Nice way to discover Florence
Very nice to see Florence from the bike. Quick way to get an overview, especially when it's hot. The English of the guide was difficult to understand. That was a shame because you miss explanations at the stops.