Excellent service, very satisfied





終日の冒険に最適な場所であるバル島で魔法の冒険を体験し、コロンビアのカリブ海の驚異、その透き通った海を楽しみ、さまざまな種類の動物や鳥を見ることができ、その重要性を学びます。私たちの生態系におけるマングローブの数。シュノーケリングを練習し、さまざまな種類の魚とその生息地を観察します。プラヤ ブランカにあるマンボ ビーチ クラブを訪れます。このクラブは、快適な施設を楽しむことができ、海の前で休むことができる特別な場所です。 この日のハイライトは生物発光プランクトンで、島の魔法を発見するための最も完全な忘れられない経験です それは待っていますか?今日の一日の冒険を予約してください。
原文からGoogleにより自動翻訳されています。
1. お客様のホテル、ホステル、宿泊施設、またはお客様の場所でのピックアップから始めます。午前 6 時から午前 7 時 30 分までの間、エアコン付きの送迎車で他の旅行者も迎えに行きます。トラフィックが問題になる場合があるため、辛抱強く待つ必要があります。バル半島に到着するまで、カルタヘナの美しい街を通り抜ける約 45 分間のパノラマ ツアーをお楽しみください。 2. コルレス デル ロザリオとサン ベルナルド国立自然公園がある場所で止まることなく、バル橋を通過します。バル半島 (Isla de Barú または単に Barú と呼ばれることもある) は、カナル デル ディケによって領土から分離されています。 2014 年までは、筏またはその変種を横断する唯一の方法でした。いわゆる「バル橋」が開通したのはその年でした。 (バルは、ほぼ 100 年前にディケ運河の建設によって形成された人工島です。島の 3 つの町は、アラルカ、サンタ アナ、バルです)。
2. 白いビーチとターコイズ ブルーの海で有名なプラヤ ブランカに到着します。唯一の公共ビーチです。 .バルに着いたら、サンラウンジャーや椅子で過ごすことができるビーチ クラブに着くまで約 5 分歩きます。美しい透き通った海を探索できます。ランチは、メニューの消耗品 30,000 個分のバウチャーです。小屋、ラウンジチェア、バスルーム、社交エリアを追加料金なしで利用できます。 3.マングローブ湿地への訪問 ネイティブボートに乗ってマングローブ湿地に行き、さまざまな種類の動物を見て、生態系におけるマングローブ湿地の重要性を学びます。シュノーケリングを練習し、さまざまな種類の魚とその生息地を観察します。最後に、それらに餌をやったり、交流したりできるようになります。
白いビーチで日暮れを待ちます。ボートに乗って先住民の島民と一緒に連れて行って、プランクトンが淡水または塩水に浮遊して浮遊する生物のグループであることを確認します。振ると、星やダイヤモンドのようなまばゆい光を放ちます。 プランクトンは、大気中の CO2 を固定または捕捉し、それを深海や海底に排出するという非常に重要な役割を果たします。 プランクトンは、地球上の全酸素の半分以上の生産にも関与しています。栄養段階では、食物連鎖の始まりです。
カルタヘナ市の北部エリア、歴史地区、ボカグランデ、ゲッセマネを取り上げます。 時間を調整し、ピックアップ場所を確認するためにご連絡いたします。 ピックアップ時にロビーまたはミーティングポイントにいる必要があります。
出発予定時刻の24時間前までにキャンセルされた場合、全額返金の対象となります。
Excellent service, very satisfied
Overall, we had a great experience on our day trip to Barú! The bus ride from Cartagena was about an hour and was comfortable and easy. Once we arrived, we were set up at a small beach bar with the option to pay a little extra for a beachfront cabana, which we decided to do and thought was well worth it. The beach itself is beautiful. The water was incredibly blue and crystal clear, and we loved spending time swimming. The highlight of the day for us was definitely the mangrove excursion. We took a boat through the mangroves and got to feed some adorable little raccoon-like animals along the way, which was such a fun and unique experience. We also went snorkeling afterward. They feed the fish, so there were plenty swimming around us. There isn’t a reef or a ton to see underwater, but it was still enjoyable. One thing to know going in is that this isn’t necessarily a quiet, luxurious beach experience. There are a lot of vendors frequently approaching you to sell food, drinks, massages, souvenirs, and other services, and the area doesn’t have a huge amount of tourist infrastructure. That didn’t prevent us from having a great day, but it’s helpful to know what to expect if you’re looking for somewhere especially peaceful or secluded. We even decided to get massages right on the beach from some of the women offering them, which was a fun experience. Just be sure to confirm the price and payment method beforehand—we ended up paying an additional 15% because we wanted to use a credit card, which made it a little more expensive than we expected. Overall, though, we really enjoyed the excursion. The gorgeous water and especially the mangrove experience made it a memorable day and well worth the trip from Cartagena!
A very cool, very enriching, and fun experience; the only thing I would improve is the time for snorkeling, since it is very short, and it is great to see all the fish and be able to appreciate them.
The day was very fun. The beach is beautiful and the support staff at Mambo beach were very attentive. I want to leave a special thank you to our guide Jair, who was full of patience, care, and attention. Making sure everything goes well and we have a happy experience. Making our day truly peaceful and joyful. The bus air conditioning is weak, but the trip was not unbearable.
Everything worked out very well. The guides were very friendly. The beach where you spend the day is very crowded and a bit stressful.
Totally recommended; the guides, the beach, the service at Mambo Club, and the grand finale with the boat trip to see bioluminescent plankton. Likewise, the agency's treatment, resolving questions via WhatsApp on the fly, gives confidence; everything together makes this excursion an unforgettable experience.
agradecemos su comentario dia a dia trabajamos duro por brindar lindas experiencias en la ciudad de cartagena a todos nuestros visitantes y se lleven el mejor de los recuerdos de la mano de nosotros
It was canceled because we couldn't enter Barú Island due to a blockade, and they offered us the Marine Beach Club as compensation, supposedly premium but... dirty beach, water full of plastic, not clear at all, pool full of bugs and sand... a total disaster. The price paid for the excursion to Barú and its activities, versus this 1-day beach experience, there is no comparison. A scam. I do not recommend it, and I am not giving any stars here or on Google. Terrible and a scam.
espero este bien tomaremos su comentarios en cuenta seguiremos trabajando para brindar un excelente servicio a todos los visitantes sin embargo todos los dias mantemos nuestras area limpias y listas para prestar un buen servicio
Fun day. A lot of down time (which we loved). Were transferred to different operators during the day, but were well taken care of. Not a lot of English. Simple ham sandwich before bioluminescence experience; when we said we were vegetarians, we got two slices of bread (only). All of the guides were kid and helpful. Overall, an outstanding experience.
We hope you are well. We are glad that everything was to your liking. We will take your comment into account to have more options for vegetarians so they can better enjoy the experience.
Very disorganized. 1- We hired the bus service; they told us they would pick us up between 8:00 and 8:30 at the hotel, but at 8:15 they informed us that the bus trip was canceled due to protests on the road and that we would go by sea, but we had to pay an extra 80,000 COP plus the access to the dock plus the transportation to the dock (they later offered to reimburse us for the Uber, but it was actually insignificant). Later, the girl who gave us instructions via WhatsApp told us that the change was actually because very few people booked the tour, so it was not feasible. Therefore, they made us pay extra for something that is entirely their responsibility. They did not provide any sensible response. In the end, we paid because we did not want to have problems. They offered to reschedule, but when one travels for only a few days, they generally have everything organized; it would disrupt everything else we wanted to do if we changed the day. That is why we reserved well in advance. 2- They changed guides all the time; the one who took us to Barú left us with the snorkeling activity people and left (we did not see him again). Then they moved us from one spot on the beach to another location to do the plankton activity (we did not see the previous ones again) and we returned with them to Cartagena. 3- The return to Cartagena was a disaster. From the place in charge of the snorkeling activity, we had to carry all our things on the boat (we were carrying a large backpack because we were out all day and wanted to change clothes on the way back), we jumped into the water and then returned all wet. Upon arriving back at the beach, they made us get off the boat and walk to the beach exit and immediately get on a bus that took us closer to the hotels (those in the center were left at the clock tower and had to walk back all wet, in swimsuits, to their hotel). They didn't even give us 5 minutes to put on clothes or go to the bathroom. All of this at night. 4- The tour included photos taken during the snorkeling and mangrove activity, and they were going to send them to us via WhatsApp. More than a week later, I am still waiting for the photos; the person from the tour is not responding to my messages. Clearly, I would not hire any tour with this agency again. It was a huge mess.
espero este bien dando respuesta a su comentario en esos dias si habia protesta en el pueblo de santana por lo cual no se podia exponer a las personas por tal motivi optamos por salir via maritima y esta informacion fue enviada a todos los clientes que ese dia tenian actividad con nosotros y se les notifco con imagenes de la protesta y tambien se le dio la opcion con todos los adicionales que este traia como tambien se le dijo que se podia reagendar o cancelar el plan y que de esta manera supieran que habia otra oopcion pero que tendria adicionales el link de las fotos del tour de los mapaches se le envio por este misma plataforma para que descargue sus fotos tomeremos su comentario para seguir mejorando que tenga lindo dia
From start to finish this was a disaster. Get a message from the tour "meet us here at this time" with a whatsapp number. I go there at that time, message the number that I'm here. Signed up for an English tour, but aside from the first shpiel on the bus, no one actually ran any of the tours in English. No bother, I am like a B1, so I could manage in Spanish. First location was a restaurant at the beach, where they blasted music crazy loud (seemed like the guides whole job was to get us on the bus there and then hang out). Then went to the mangroves (reminder all is in Spanish though I signed up for English) which consisted of, quite literally, going about 10 meters into the groves, seeing the raccoons, then backing out of the groves. All of 15 minutes. Then "snorkeling" but...without snorkels. This was just something where they took us into medium deep water and gave us goggles. They did not have enough goggles for everyone so we had to take turns. 40 minutes (but that was mainly so everyone could get a chance, so I'd say 15/20 minutes of "snorkeling"). At this point we got back to the restaurant, waited for 3-4 hours for the plankton thing. I should have just gone home, but sunk cost fallacy kept me in. The guides left, and no one had bothered to tell the rest of us who to talk to, where to go, or anything. Eventually was herded by the restaurant staff (not the tour guides) to where the plankton boat would launch. Plankton thing was beyond a disappointment. I don't know why but they gave us all a struggle sandwich (bologna on white bread, literally that's all) as a"treat?". Plankton, very cool. I didn't care to have photos taken (extra 30mil cop) so I went with the "no photo-group". We stayed in the plankton area for ~15 minutes then went back. As we headed back we saw the "photo-group" and they were taking their time (presumably so everyone could get their photos taken, so why we were rushed back to the bus is beyond me). Ended up waiting on the bus for ~30 minutes until we'd all boarded. Finally, we're heading back and as a coup-de-grace, the tire on the bus explodes 45 minutes away from Cartagena. This wasn't a random puncture, but the entire tire exploded (I'm going to go out on a limb and say this was the first maintenance they did on that bus). I asked the guide what the plan was, but he spoke way too fast for me to understand. I asked him to speak slower, he asks what language I would prefer and I said English. The guide sighs, doesn't speak English (so literally why ask?). Eventually I get that they called for another bus that was 30 minutes away. 30 minutes later we're herded onto another bus and finally make our way back. Just a complete, unmitigated, disaster from start to finish.
First and foremost, we sincerely apologize for the frustrating experience you had with us, which fell far short of our quality standards. We greatly appreciate you taking the time to detail every aspect of your day; these types of reports allow us to correct serious issues immediately. We take your feedback very seriously and have already initiated the following corrective actions: Language and Guiding: We deeply regret that the English tour you paid for was not provided. We are auditing the performance of the guides assigned that day, as the lack of support, the dismissive attitude, and the language barrier you reported are completely unacceptable for our team. Logistics and Wait Times: We will immediately evaluate the itinerary for the mangrove activity, snorkeling (ensuring a complete inventory of equipment), and the downtime at the restaurant to prevent these delays and the lack of information from recurring. Safety and Maintenance: The situation with the vehicle's tire should never have occurred. We have requested a technical report from the transportation provider and a thorough fleet inspection to ensure the safety of all passengers. Thank you for your feedback; we will work hard to provide better experiences.
| ツアー | 所要時間 | 評価 | 料金 | |
|---|---|---|---|---|
終日アドベンチャー イスラ バル + マングローブ + シュノーケル + 生物発光プランクトン | 15 時間 | 4.2 (124) | $65 | |
Cartagena 5 Island Hop Tour: Lunch, Snorkel, Beach Clubs, & More | 7 時間 | 4.7 (6,544) | $70 | 見る |
Tour De Palenque, Road to Emancipation. | 5–6 時間 | 4.9 (2,227) | $100 | 見る |
Half-Day Tour to Totumo Mud Volcano from Cartagena | 4 時間 | 4.6 (1,690) | $69 | 見る |
Private Walking Tour in Cartagena Walled City & Getsemaní | 2–3 時間 | 4.9 (1,635) | $56 | 見る |
Cartagena's Rosario Islands 5-Site Boat Tour with Lunch & Snorkel | 7 時間 | 4.8 (1,567) | $75 | 見る |
Cartagena Street Food Tour: 10 Local Tastings in the Walled City | 2h 30分 | 4.9 (1,510) | $52 | 見る |