It was very interesting, everyone gets their money's worth, and it also provided many funny photos. You should also see it with children.
事業者からの返答
Dear Guest,
thank you for the fantastic review! 🌟 We’re delighted that the museum offered something enjoyable for everyone and gave you plenty of opportunities for fun and memorable photos. 📸😊 It’s especially lovely to hear that you would recommend the experience for families with children as well.
Best regards,
Aneta
H
HeidiO424
September 2, 2026
Such a shame – a great museum experience ruined by an effectively unsupervised school group
I was genuinely enjoying the Museum of Senses and having great fun for the first few minutes of my visit. Unfortunately, shortly after I arrived, a very large group of German teenagers entered and the experience became impossible to enjoy.
They were extremely loud, shouting, shoving each other, going backwards and forwards between the rooms and generally treating the interactive exhibits as things to mess around with rather than allowing other visitors to use them. In one room there are large hanging punch-bag-type objects which visitors are supposed to move through. Members of the group were treating these as punch bags and hitting them with no regard for other people on the other side or around them, and I was struck by them twice.
I was told that there were only two teachers responsible for the group, but unfortunately they did not appear to be accompanying or supervising the teenagers as they moved through the museum.
Eventually I gave up and left. I explained what had happened to a member of staff and requested a refund, which was given to me, and I do appreciate the way my complaint was dealt with.
What makes this particularly disappointing is that I actually thought the museum itself was excellent. I had travelled specifically to visit it, at additional expense, and those first few minutes were some of the most fun I've had in a museum during my time in Prague. I would otherwise have been very happy to recommend it.
I completely understand that museums welcome school groups, but when a group of this size, and age, is visiting an interactive attraction, there needs to be adequate supervision and some consideration given to other paying visitors. On this occasion there simply wasn't, and unfortunately it ruined what should have been a really enjoyable visit.
The museum deserves a much better review than the experience I was able to have.
事業者からの返答
Dear Heidi,
thank you for taking the time to share such detailed feedback. We are truly sorry that the behaviour of the school group disrupted your visit, especially as you had travelled specifically to see us and were genuinely enjoying the museum beforehand.
We completely understand your concerns. While we welcome school groups, we expect them to behave respectfully towards other visitors and to be appropriately supervised by their accompanying teachers. Being struck by parts of an exhibit due to the behaviour of other visitors is certainly not the experience we want anyone to have.
We’re glad our team was able to assist you immediately and arrange a refund, although we understand that this cannot replace the experience you had been looking forward to.
Thank you especially for your kind words about the museum itself despite the circumstances. We truly appreciate them, and we will take your feedback regarding larger school groups and supervision seriously.
We hope we might have the opportunity to welcome you again one day under much better circumstances. 💛
Best regards,
Aneta
M
MazenD47
August 29, 2026
A Complete Tourist Trap – Don’t Waste Your Money
Very disappointing experience. We paid around 800 CZK to visit the Museum of Senses in Prague, and it was absolutely not worth the money.
The museum is small, the attractions are basic, and most of the experience feels like a collection of simple photo tricks rather than a real museum or meaningful interactive attraction.
We expected something creative, exciting, and entertaining based on the advertising, but the reality was completely different. We finished the visit very quickly and honestly felt that
we had wasted our time, money, and energy.
In my opinion, this place is heavily overpriced for what it offers and feels like a tourist trap designed mainly to attract visitors through marketing.
Prague has countless wonderful places, museums, and attractions that are far more deserving of your time and money.
One star. I would not recommend it.
事業者からの返答
Dear Mazen,
we’re sorry to hear that your visit left you feeling so disappointed. It is never our intention for guests to feel that the experience was not worth their time or money, and we certainly do not want the Museum Of Senses to come across as a “tourist trap.”
Our pricing is set in line with comparable attractions in Prague, and the museum includes a range of interactive and sensory exhibits designed to be explored hands-on, not only viewed or photographed. We understand, however, that the concept may not match everyone’s expectations, and we appreciate you sharing your perspective.
Thank you for taking the time to visit us and leave such detailed feedback. 🌿
Kind regards,
Aneta
T
Travel01876336000
August 24, 2026
Leave it for the kids.
If you’re looking for a kids activity this seems like a great idea. I wouldn’t recommend it for adults though. Plus it was a bit too crowded with the day care that seemed to be there at the same time we were. Could control the crowd size a bit better.
事業者からの返答
Dear Lisa,
thank you for sharing your feedback. We’re sorry that the experience didn’t fully meet your expectations. While the Museum Of Senses is designed for visitors of all ages, we understand that everyone enjoys different types of experiences.
We also appreciate your comment regarding the number of visitors during your visit. We continuously monitor the museum’s capacity, and your feedback is valuable to us as we work to keep the experience enjoyable for everyone.
Thank you for visiting us.
Kind regards,
Aneta
M
maximegG5522QX
August 22, 2026
tourist trap
Tourist trap around $50 for 4 to go around in 20min max
The place is old-fashioned and is not maintained, keep moving, really …
The few things to see have been seen and seen again on the internet for years
it is printed and framed on the walls
very very disappointed
He has much better things to do in Prague
事業者からの返答
Dear Maxime,
thank you for taking the time to share your feedback. We’re sorry that your visit did not meet your expectations. Our museum offers a variety of interactive exhibits designed to be explored and experienced, rather than simply viewed. We also continuously maintain and improve our spaces, so we’re sorry to hear you felt otherwise.
Kind regards,
Aneta
W
Weiler71
August 7, 2026
Funny but mostly for kids.
Funny, but mostly for kids between about 4 and 12 years old.
事業者からの返答
Dear Sten,
Thank you for taking the time to share your experience with us! 🌿
We're glad to hear you had fun during your visit. While Museum of Senses is very popular with families and children, our interactive exhibits are designed for visitors of all ages, and we love seeing adults enjoy them just as much. 😊
Thank you for visiting Museum of Senses Prague, and we appreciate your feedback! 💚
Kind regards,
Aneta
K
Kasper_86DK
July 27, 2026
Great Laughs and Memorable Photos
A fun and fascinating museum that gave us plenty of great photos and lots of laughs
事業者からの返答
Dear Kasper,
Thank you so much for your wonderful review! 🌟
We're delighted to hear that you had such a fun time at Museum of Senses Prague. It's great to know you enjoyed the interactive exhibits, shared plenty of laughs, and left with memorable photos; creating moments like these is exactly what we strive for.
We truly appreciate your kind words and hope to welcome you back again for another unforgettable visit! 💙
Kind regards,
Aneta
3
350raquela
July 15, 2026
Good. Entertaining.
It is simple, but entertaining. The kids had a great time; the hall of mirrors, the ball pit, and the laser room were the best, the rest was just okay. It seems very expensive for what it is, but overall a good experience.
事業者からの返答
Dear Raquela,
Thank you for your feedback! 😊 We're delighted to hear your children had such a great time at Museum of Senses Madrid, especially in the Mirror Maze, Ball Pool, and Laser Room. 🌟
We also appreciate your honest comments regarding the value and selection of exhibits. Feedback like yours helps us continue improving. Thank you for visiting Museum of Senses Madrid, and we hope to welcome you back again in the future! ✨
Best regards,
Aneta
L
LeFi1995
June 10, 2026
Amazing Museum for EVERYONE!
This is an amazing museum.
From mirror mazes, to funky sized rooms, to immersive experiments, this place is AMAZING!
Great for inquisitive adults, great for families, great for children.
It was very quiet when we went too, so we could leisurely walk around at our own pace.
It takes about an hour to do the entire place in detail.
Alex and Anna were the workers when we went and the place was spotless, efficient and we had an amazing time.
1人が参考になったと回答
事業者からの返答
Dear Lew,
Thank you so much for your amazing review! 💖
We’re thrilled to hear that you enjoyed so many parts of the experience and that it was fun for both adults and children alike. 🌸
It’s wonderful to know you were able to explore at your own pace and fully enjoy everything the museum has to offer. 🎀
A special thank you for mentioning Alex and Anna; we’ll be sure to pass along your kind words. They’ll be delighted to hear them! 🌷
We truly appreciate your recommendation and hope to welcome you again soon! ✨
Best regards,
Aneta
J
JSSAmber
June 6, 2026
A delightful side experience
Lots of fun things here, and it manages to be accessible and interesting to children as well as adults. It relies perhaps too much on optical illusions, but it's engaging and never overwhelming.
事業者からの返答
Dear Amber,
Thank you so much for your thoughtful review! 💙
We’re delighted to hear that you found the experience fun, engaging, and enjoyable for both children and adults. 🔹
We also appreciate your feedback and are glad that you found the exhibits interesting without feeling overwhelming.
Thank you for visiting, and we hope to welcome you again soon! ✨
Best regards,
Aneta
Pragueの類似ツアーを比較
最安値: プラハの感覚博物館への入場券 — $19
最高評価: Prague Eat, Sip and Make Friends on Food Tour by Taste of Prague — 5.0 (3,817 件のレビュー)