Amazing service, they waited for us at arrivals with our name on a tablet. Was very easy to spot, and the van was right outside. Driver was very nice, and professionally dressed. There was water waiting for us in the van. Everything A+ will use again for sure.
事業者からの返答
Dear Attila,
Thank you very much for your excellent review! We are very glad you were satisfied with the transfer. We are staying at your service at any time in the future!
Kind regards,
Kata Gyevát Dobó
1
124sherinj
September 30, 2025 · via Tripadvisor
Insensitive Crew
Booked an airport pick up with them and it was a nightmare. We travelled as a family of 3, my parents and I. The driver was loaded with attitude. First he slowed down at several places to take phone calls, significantly delaying us. Second the seat next to him wasn't accessible as he stoved his luggage beneath it so we had to uncomfortably adjust at the back, all 3 of us. Thirdly, we had 3 suitcases as we were going towards the car, he took the staircase all the way down. I asked him twice if there is an alternate route as I had with me my mom who is 70 years old and a patient of osteoporosis and my Dad who is 77 with Arthritis. Each bag was 20Kgs and they couldn't have carried it and nor could I. As a woman it was tough for me to do so. He couldn't care less about responding to my question about an alternate route and so I and my dad carried the bags down the stairs, only to be told later by lady that there was a Segway which was wheelchair friendly and we could have dragged our bags as opposed to carry them down the stairs.
I have no other experience with this operator nor do I intend to. I booked their services via Marriott Budapest. It's a 5 star hotel, so I would think they too had a responsibility to ensure they sent sane people and not someone like him, who let alone help, believes in hurting customers. Very bad start to my Hungarian vacation.
事業者からの返答
Dear Sherine,
We are truly sorry to read that you felt disappointed with your recent transfer experience. We take every guest’s feedback very seriously, as our goal is always to provide a smooth and pleasant start to your stay in Budapest.
Please allow us to clarify a few details to reassure future travelers: the transfer was carried out with a luxury Mercedes V-Class minivan, equipped with bottled water and handled by one of our most experienced chauffeurs, who has been with us for many years and has received only excellent feedback from our guests. He was dressed in a suit and tie and greeted you at the airport with a tablet sign, as is our standard practice.
Regarding the phone call mentioned, there was only one brief hands-free call of less than half a minute, during which our office checked that everything was proceeding smoothly after we had received your email request for the driver’s contact number.
We are also sorry for the misunderstanding at the pick-up point. The driver did assist with one of the larger suitcases, and all luggage was safely arranged to ensure your comfort. The small personal bag you noticed in the front was his own, discreetly placed so as not to take up passenger space.
We regret any confusion about the route with stairs — our intention is never to cause inconvenience, especially to guests traveling with elderly family members. We have already reminded our team to proactively offer route alternatives whenever possible.
We sincerely hope that despite this misunderstanding, you were able to enjoy your time in Hungary. Thank you for sharing your experience, as it allows us to continuously review and improve our services.
Kind regards,
The Sweet Travel Team
S
Sagi_A
September 25, 2025 · via Viator
Good service
The driver has wait for us in the airport and took us to the hotel despite our delayed flight it was very comfortable
事業者からの返答
Dear Sagi_A,
Thank you very much for your kind words! We are very glad you were satisfied with our service while travelling from the airport to your hotel. I hope that you have had a wonderful time in Budapest! We are staying at your service at any time in the future!
Best regards,
Kata Gyevát Dobó
C
calliek
September 15, 2024 · via Viator
A great choice for transport
Our driver was waiting when we arrived to take us to our hotel. Along the way he had some wonderful suggestions for experiencing the wines and wares of this beautiful city. The coach was clean and comfortable. A wonderful experience! A great beginning!
事業者からの返答
Dear Calliek,
Thank you for your kind reply. We are so happy that you were satisfied with the tour and the team. We hope to hear from you again, when you come back to Budapest!
Best wishes,
Boglárka Kaszsá
M
Margaret_S
September 6, 2024 · via Viator
Budapest Airport Transfer
We were picked up promptly at our hotel in a beautiful Mercedes Benz SUV and had the most pleasant driver and ride to the Budapest Airport.
事業者からの返答
Dear Margaret,
Thank you for taking your time to leave your positive feedback on Viator! It is great to read you enjoyed the trip. We look forward to seeing you next time.
Best regards,
Boglárka Kaszás
M
Martha_M
June 2, 2024 · via Viator
Viking was supposed to...
Viking was supposed to pick us up but when our flight was moved to arrive at 1:10 am in Budapest, they removed the transfer from our itinerary. I booked Viarir to make sure someone was there. Our flight did not get in u til 1:55 am. Our ride was right there for us in a very nice Mercedes van. We walked straight to it and he whisked us to our hotel.
事業者からの返答
Dear Martha,
Thank you for your kind words. We are happy to hear you was satisfied with the transfer. Hope to hear from you again, when you come back to Budapest!
Best wishes,
Boglárka Kaszás
P
Peyton_H
December 23, 2022 · via Viator
Safe, professional trip to the airport
Our driver was right on time to pick us up at 5am from our Airbnb location. The van held all of our luggage for the 4 adults travelling together for 3 weeks in Europe. Our driver loaded our items and drove us safely to the airport.
事業者からの返答
Dear Peyton_H,
Thank you so much for this wonderful review! We are very happy to read you very satisfied with our transfer service. Hope to hear from you again, when you come back to Budapest!
Best wishes,
Kata GYevát Dobó
K
Kathryn_M
December 9, 2022 · via Viator
Very dependable
Late night pickup at the airport went very smoothly. Large, clean vehicle with space for six adults plus luggage.
事業者からの返答
Dear Kathryn_M,
Thank you for taking your time to leave your positive feedback on Viator! Great to read you were satisfied with our service. Hope to hear from you again, when you come back to Budapest!
Best wishes,
Kata Gyevát Dobó
P
P_M
September 2, 2022 · via Viator
Excellent transfer!
Polite gentleman greeted us in the arrivals hall. His car was very clean and actually very nice.
Thank you for a good first impression of Budapest
事業者からの返答
Dear P_M,
Thank you so much for sharing these kind words about your experiences. We are so happy to hear that you enjoyed your arrival transfer and will be sure to share your feedback with the team. We hope to welcome you back again!
Best regards,
Kata Gyevát Dobó
A
Alejandro_I
August 25, 2022 · via Viator
Excellent service quite...
Excellent service quite ride to airport at 3 am
Driver was very polite
Comfortable van
Driver was very punctual
事業者からの返答
Dear Alejandro_I,
Thank you so much for your review! It is great to read you were satisfied with our service. I have shared your positive feedback with our team. We are staying at your service at any time in the future!
Kind regards,
Kata Gyevát Dobó
