Worked but found out it was slightly overpriced and still had to go to a collection point. Next time I'll buy it on the official website.
事業者からの返答
Hello dear Guest,
we are only responsible to send your Tickets and we sent your Tickets on time as we Promised. We are not responsible for the on going Restoration inside or we are not responsible for the Xray Entry line. We promise that you will skip the Ticket Purchase Line and you save minimum 20-30 minutes of waiting to Purchase your Tickets at the Ticket Booths.
We are happy that we served well and you skipped the Ticket Purchase Line with no problem
Thank you a Septillion times for Choosing us.
Best Regards
5
527jarrydp
September 13, 2026 · via Tripadvisor
Book him for the full day!
Incredible tour guide. We only booked him for the Basilica Cistern but that was a mistake. We should have booked him for the full day as our guide. He did an amazing job at explaining the history of the city and is an amazing photographer!
事業者からの返答
Thank you a Septillion times
A
aureliac659
June 6, 2026 · via Tripadvisor
Hagia Sophia
Best Tourguide in Istanbul! I enjoyed the spectacular Hagia Sophia the most.
事業者からの返答
Thank you a Septillion times
S
Sheila_B
June 5, 2026 · via Viator
Not worth the money if you go early and it is under construction
It is under construction, so you really can’t see much. Also when you get there early, there is no line to purchase a ticket at the door.
事業者からの返答
Dear Viator Support Team,
We would like to bring to your attention a recent review left on our listing that we believe is misleading and unfairly damaging to our business.
The customer stated concerns that are not related to our service. We are a small agency that specializes in online ticket sales, and we have fulfilled our service exactly as promised. The customer purchased tickets from us, and we delivered them securely one day prior to their scheduled visit. All necessary entry details and instructions were clearly communicated in advance.
We did not mislead or deceive the customer in any way. The tickets were valid, delivered on time, and successfully usable. The issues mentioned in the review—such as construction inside Hagia Sophia, queues at the entrance, or ticket office conditions—are entirely beyond our control and unrelated to the service we provide.
Additionally, Hagia Sophia has its own official listing on platforms such as Viator and Tripadvisor. Feedback regarding on-site conditions should be directed there so that it accurately informs future visitors.
We kindly request that you review this case and consider removing or moderating the review, as it does not reflect our service and may cause unjust harm to our business despite our honest and diligent efforts.
Thank you for your time and understanding.
Kind regards,
M
Matthew_H
June 5, 2026 · via Viator
Hahgia Sophia visit.
Interesting visit but unfortunately the Sophia is in the middle of extensive repairs so the inside views are compromised.
事業者からの返答
We are a private business that only sells tickets and provides services that are 100% safe and reliable.
We have no connection whatsoever with the construction inside Hagia Sophia.
This comment should be directed to Hagia Sophia’s official account.
We ask you to delet this Review from our page.
D
Diane_D
May 17, 2026 · via Viator
Haiga Sophia Tour
Get the tickets ahead,bring scarf for inside the Mosque go earlier the Mosque gets crowded later in the day
事業者からの返答
Thank you for your words
M
madil610
April 28, 2026 · via Tripadvisor
OUTSTANDING!!!
Muhammed was great! He gave so much information that helped paint the picture of the history of the city. Our experience was incredible! Would highly recommend.
事業者からの返答
Thank you a Septillion times
M
Mariola_V
April 12, 2026 · via Viator
Happy!
Very straightforward process. Had a few questions about tickets and got a response within 1/2 hour with a follow up call. 100% recommend.
事業者からの返答
Thank you a Septillion times for Choosing us
2
22jilliani
April 11, 2026 · via Tripadvisor
Amazing guide!
We had a great time! He was very engaging, knowledgeable, professional, and kind above all! Highly recommend.
事業者からの返答
Thank you soo much for the lovely words
T
Tess_W
March 15, 2026 · via Viator
Tickets with support
The tikcet delivery happened online, per Whatsapp. I had some follow-up questions that were very quickly answered, and all support was offered.
