I went to Mumbai for business. Since my flight arrived at 2:30am and could not check in , I took a same day trip to Taj Mahal. The tour company arranged me to take an early flight to Delhi and picked me up from the airport. The Driver John is good and the guide is very good too. He told the story, background for both the Taj Mahal and the nearby Agra Fort. He showed me where to take the best picture and I earned a few “Likes”. What is even better, the guide does not take any tips, he said this is company policy, which is not normally the case in India. Taj Mahal is very beautiful but not easy to go by yourself. I really recommend to take a private tour.
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accessibleaction
February 11, 2020 · via Viator
Access and inclusion
Wow! As a person with disability I was worried about accessibility. I was communicated with very well, and assured all would be ok! And it was..... my guide went above and beyond and created a meaningful and magical experience!
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Dianne B
November 23, 2019 · via Viator
Lots of travel but worth it
This trip took a total of 22 hours of travel for 3 approx tour of the Taj Mahal. Our driver picked us up from hotel a bit late but we still made our flight. It took us a while to find the drive in New Delhi. We was a wonderful driver. He allowed us a 30min stop for food which was very much appreciated. When we finally got to Agra, our guide was fantastic. He is very knowledgeable. He moved us around the crowds. He took great pictures. I would highly recommend him. He knows how to frame a picture. After touring we went to see the local craftsmen. Very interesting. Finally we were on our way back for the 4 hour drive. Super long day but the Taj Mahal is incredible.
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Nancy_from_CA
October 6, 2019 · via Tripadvisor
A wonderful trip to the stunningly beautiful Taj Mahal
India Magic has done a thoughtful job of planning this day trip to the Taj Mahal and Agra from Mumbai. They are extremely responsive to emails both before and during the tour and are willing to make changes to the itinerary at the request of the traveler.
As a solo woman traveler I am always concerned about safety but the India Magic team make sure that you feel looked after at all times. The drivers are pleasant and helpful and my guide in Agra, Faraz, did a fantastic job. He accommodated my request to skip lunch and shopping so that I would be able to spend more time at the Taj and the Agra Fort. As an added bonus he is a great photographer and I now have pictures with me in them - which is always a problem for a solo traveler.
It is a very long day (almost 20 hours in my case from the time I woke up to the time I returned to my hotel) but it is well worth it to see these fabulous places. Be sure to bring plenty of snacks to keep your energy up and take every opportunity to buy and drink water.
I was pleased and surprised at how easy it was to get around using the domestic airports and airlines in Mumbai and Delhi. The facilities and service are on par with U.S. airlines and airports. I will have no hesitation traveling this way in the future.
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事業者からの返答
Thank you for this awesome compliment.
Like to see you soon :)
Jitin Gopal
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MichaelP10627
December 9, 2018 · via Tripadvisor
A very long day but utterly worth it
As a first (and possibly only) time traveller to India, on a business trip with limited for time for sight-seeing, I was keen to get away from my conference in Mumbai to see the Taj Mahal. This tour allows you get see one of the most beautiful sites in the world, from Mumbai.
The tour consists of: a hotel pick-up to get to Mumbai airport (my pick-up was 4am); return flights Mumbai-Delhi; a driver in a private car from Delhi to Agra (about 200km), a guided tour of the Taj Mahal and Agra Fort, a drive back to Delhi, flight back to Mumbai and then a driver back to the hotel. It is a full day (and I skipped the lunch to make the most of the sightseeing time), and I did not get back to my Mumbai hotel until 1230am the following day. All up, a 20 and a half hour day.
The tour worked like clockwork and there was a good amount of time (about four and a half hours) in Agra to see the Taj Mahal and Agra Fort. My driver from Delhi-Agra-Delhi (Josi) was outstanding and made seemingly light work of the horrific traffic jam that is Delhi.
Overall, a once in a lifetime opportunity to see the Taj Mahal from Mumbai in a very well organised and well priced tour. Inevitably, though, its a very long day and won't be for everyone.
Watch out, though, for the visit in Agra to the marble ornament manufacturer and the jewelry manufacturer. They're not cheap places to shop, and they were a slightly distasteful addition to an otherwise memorable experience.
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sharonmwright28
September 10, 2018 · via Tripadvisor
More than a magic tour
I was picked up at Delhi airport by the driver, Prem from there i was taken on a tour of the city, for some shopping and places to eat, his knowledge of the city was first class.
The following day I was collected from my hotel by Prem and driven to Agra for my visit to the Taj Mahal, where I was met by my tour guide, Shesali who was with me for the day, the history of the Taj was told to me by Shesali and all the questions I asked she had all the answers, such a fantastic guide.While on the tour I was contacted twice by Gaurav who was checking that everything was okay and informing me that should I need any assistance he would be at the end of the phone, that was so reassuring to know.
Overall, I would recommend this tour operator to anyone who wishes to do what I did, as solo traveller you could not be in safer hands and with nicer people, My star rating would be 10, its just first class, in every way.
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事業者からの返答
Dear Sir/Madam, We are happy to receive such positive reviews for the tour. Our sole motto is to satisfy our customers and we are glad we could meet that expectation. Regards, Mr Jitin Gopal
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eugiw
March 3, 2018 · via Tripadvisor
Trip got canceled and waiting for 2 weeks for the money refund!
Hi, I booked a day tour to Taj Mahal with you and it got canceled the day before with a promise that I will get a refund! The reason was: The flights are to expensive for this day. So, the guide offered me to change the day to the next one - which was a Friday! Thank god I knew that Taj Mahal is closed on Friday otherwise we would probably make the trip for nothing!
Two weeks passed and I am still waiting for the money refund or at least any kind of answer from your side on this issue!
I mean we are talking here about 900 € for two people!!!!!
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事業者からの返答
You have all money back now,please accept apologies for late return due to bank issues for overseas payment.
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Tiovana_R
February 24, 2018 · via Viator
I feel bad rating this way - but...
<p>I feel bad rating this way - but here is our issue. They part out these tours to make them affordable so you have various sub contractors that work each part thus making a tour but they don't know each other or work together and you can definitely tell - Not a seamless tour by any account. Here is the breakdown.</p>
<p>1. Firstly our driver that was supposed to pick us up at the hotel at 3:45 AM was a NO SHOW!!! We called the number he had provided and it was a residence that he was not at - not a mobile phone, after the third call they turned off their phone - so we had to get the hotel to take us to the airport at a hefty added expense.<br/>
2. Rushing to catch flight 6:00 AM only to discover that whoever booked the air tickets - didn't seat us anywhere near one another - another irritating side note. <br/>
3. P/U driver was on time and that was good, he drove sensibly - The trip is about 3.5 hours, lots of tolls - No meals provided, no water, etc...<br/>
4. Our guide to the Taj Mahal was AMAZING - That part was Perfect. He skirted the lines, was informative and knowledgeable, etc...<br/>
5. Got to go to a marble workshop and buy a table top piece - expensive, but super nice.<br/>
6. Rushed back to Delhi to catch flight - 4 hours back traffic - again no time for meals, etc..<br/>
7. Return air was booked on different carrier better but again, not seated near one another we learned from first flight and moved seats<br/>
8. Driver met us at P/U and returned us to hotel safely - so yeah. <br/>
All in all was a cool experience, but could of booked better if we did it independently. The description of the tour is not what you get. So buyer beware - We are disputing part of this tour because we had added expenses when the driver didn't show.</p>
事業者からの返答
<p>TOUR OPERATOR COMMENT: Thank you for your feedback. We're sorry to hear you did not enjoy aspects of your tour experience. Please be aware, as you moved from one hotel to another, our driver did show on time to the previous hotel and there was a delay as we re-routed to your new hotel. We apologize for the confusion with the pick-up process. Also, please be aware, flight tickets are confirmed but seat selection is always done at the airport by the customer to ensure their choices are met. Additionally, food is not included in this tour as mentioned on the Exclusions list on our brochure page, but water bottles are provided to our guests.</p>
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Casey F
September 14, 2017 · via Viator
The Taj Mahal really lives up to the...
<p>The Taj Mahal really lives up to the hype, and it was a great experience to go, but the amount of travel involved with this tour was a bit intense. The flights they choose for you have several hours of unnecessary buffer time on each end, so there is a ton of waiting around. Then the drive from New Delhi to Agra is FOUR hours each way. As much as I enjoyed visiting the Taj Mahal, I think planning it out on your own, and allowing for more time to visit and relax would be better for most travelers.</p>
事業者からの返答
<p>TOUR OPERATOR COMMENT: Thank you for your feedback. Please note, the buffer times are factored into our tour to try and mitigate any unnecessary delays caused by unexpected vehicle breakdown, or traffic jams in India, etc. We are glad to hear you were able to still enjoy your overall time at the Taj Mahal.</p>
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Anne G
May 30, 2017 · via Viator
Our guide was great when we finally...
<p>Our guide was great when we finally got to Agra, but our driver from Delhi to Agra was not at the airport when we arrived. It took many phone calls and he finally showed up 1.5 hours late!</p>