We had an amazing day out to the national park! The park itself is beautiful, we saw lots just in 1 day. Our guide was Nana and we had Bank as our driver. Nana was very funny and knowledgable about what she does! We had the best time, definitely recommend as a must do when your in Chiang Mai!
事業者からの返答
Your 5-star rating means the world to us! We're glad to know that you were completely satisfied with your experience.
O
olivier_v
May 21, 2026 · via Viator
Timeline is incorrect
The tour is 5,5 Hours not 10. The time in the Mountains is short and only a guided path. Don’t expect views from the highest point or the Valley below. Its all trees. No time to wander. Time a twin pagodes 40min not 2,5h. Lunchstop is overpriced spicy and
Outside. English of the guide could be better. Time at waterfall 20 Min and the Village was staged.
事業者からの返答
Thank you for taking the time to share your feedback with us. We’re sorry to hear that the tour did not fully meet your expectations, especially regarding the tour duration, time spent at each stop, lunch experience, and guide communication. We truly value your comments, as they help us identify areas for improvement. Your feedback will be shared with the relevant team for review and consideration. We appreciate your honest review and hope to have the opportunity to provide you with a better experience in the future.
J
jackienewyawk
March 18, 2026 · via Tripadvisor
Poor customer service, avoid
Very frustrating experience with the tour operator’s head office customer service. They use an AI agent that I was going around in circles with the evening before my tour, during their operating hours. I received conflicting information from their AI agent about my pick-up time, telling me it was confirmed and then unconfirmed. It was also asking me for paperwork which I had submitted already. Tired of its hallucinations, I then tried to confirm the pick-up with the tour guide via text, but she was not responding, leading me to doubt whether she would actually show up. The next morning, I still could not connect with a human agent, but the guide finally texted me back. As for the tour, it ending up being meh as the guide’s English was heavily accented making it difficult to understand. TLDR: it’s not worth the stress of dealing with a large, impersonal tour company like Trip Guru. It’s better to go with a smaller, local operator where there is an actual human.
事業者からの返答
Thank you for sharing your experience with us. We’re truly sorry to hear about the frustration you encountered, especially with the conflicting information, difficulty reaching support, and the communication challenges during the tour.
We completely understand how this could impact your overall experience, and we sincerely apologize for the inconvenience caused. Your feedback is very important to us, and we will take this into account as we work on improving both our customer support and tour experience.
6
60s-Explorers
March 1, 2026 · via Tripadvisor
Not Recommended for various reasons
Unfortunately, this operator excludes necessary costs to make their tour more financially attractive. Yes, we knew entrance fees were excluded. No problem, and lunch was excluded. That's fine, we can make our own arrangements, but on arrival at the lunch stop, in a Karen village, 1 option was available with a set menu and set price. 200thb per person for 5 courses. Each dish was a normal standard size serve that was shared on our table by 4 people. About 400thb in food with a charge of 800thb. When lunch is excluded, options must be made available.
Then onto our guide, Jackie. Lovely bloke but did not cater for a diverse age group of tourists. A rushed walk on the national park walkways saw us catching the group halfway through Jackie's commentary. We were enjoying the nice walk but missed out on much of the info.
Next, the minibus. Our bus was ready for the scrap heap. It was incredibly dirty inside. I bet seats had never been cleaned and the suspension is stuffed. A ridiculously rough ride.
事業者からの返答
Thank you for your feedback. We are sorry to hear that your tour experience was not up to your expectations. Could you please share more details by sending us an email at reservations@thetripguru.com so that we can improve our service?
G
gswedel
February 23, 2026 · via Viator
Great Day with a wonderful guide
Doi Inthanon - Great Day- Very Good Guide - Recommend
The pick-up location was very busy and confusing as several tours and other organizations were using the same pick-up location. Our instructions were to look for our guide in a green shirt. However, it was a chilly morning, and she had a jacket on and made it more difficult to locate her. Once we got started, our guide Leela was great. She was organized, patient, and had a lot of good information to share. The tour was well paced so there was ample time at each site. Walked to the highest point in Thailand, visited the King and Queen Pagodas. Especially enjoyed visiting the coffee village and the waterfall. The Yod Doi Nature Trail was a lovely walk with great views. Enjoyed lunch spot with good food.
事業者からの返答
Thank you so much for your wonderful review! We’re delighted to hear that Leela made your Doi Inthanon tour enjoyable with her knowledge, patience, and organization. It’s great that you loved the King and Queen Pagodas, Yod Doi Nature Trail, coffee village, and the waterfall. We truly appreciate your recommendation!
H
harshp900
November 28, 2025 · via Tripadvisor
Best trip
We really enjoyed highest point in Thailand at this national park and truly enjoyed the view from the twin pagodas. Our tour guide was extremely friendly and made the trip all the more memorable.
事業者からの返答
Thank you for taking the time to give us a 5-star review! We're glad to know that you had a great experience with us.
C
Carmen_C
October 16, 2025 · via Viator
Things to do in Chiang Mai
The tour began at Doi Inthanon National Park. The guide took us directly to the top and then walked around where you can make a light trek. We proceed to the pagodas of the rulers, then stop for lunch and go to the village of the hills.
Amazing activities that take you to the heart of Thailand.
A special mention to the guide P' Leo, stra nice, punctual and very explanatory!
事業者からの返答
We're so glad you enjoyed your experience and gave us a 5-star review. Thank you for your support!"
L
LenaMarieBerta_S
September 16, 2025 · via Viator
Mixed feelings
Sam was a very great guide. The tour was well planned. We were picked up by a minibus at the hotel. The first part of the tour was beautiful. We were allowed to make three different stops in the national park before lunch. After lunch, we went to a village that was supposed to represent the Karen people and tribe. Unfortunately, it was a complete tourist trap. The Karen dressed up for us. The dogs who live there in the village were shot with a stone slingshot during our visit, although they did not harm anyone. The view from the village is nevertheless very great. It is also unclear why the tour is named as “environmentally friendly”, as you are driven around on a smoking diesel bus at consistently high speeds like Fast and Furious.
事業者からの返答
Thank you so much for your wonderful 4-star review! We truly appreciate your kind words and are absolutely thrilled to hear that you had a great experience with us. Your satisfaction means the world to our team, and your support genuinely encourages us to keep delivering exceptional service. Thank you again for choosing us—we're grateful to have been part of your journey!
H
hyde17
August 24, 2025 · via Tripadvisor
Day trip in Chiang Mai.
Our guide Nana took a good care of us and taught us the history and nature of Chiang Mai. The group had a good size with people from different countries. The lunch was plenty and tasty.
ガイドのナナさんはとても面倒見がよく、チェンマイの歴史や自然について良く知っていました。一人旅でも参加しやすいツアーだと思います。
事業者からの返答
We're so glad you enjoyed your experience and gave us a 5-star review. Thank you for your support!"
W
Wanderer681458
July 15, 2025 · via Tripadvisor
Excellent experience.
Tour guide was excellent and whole family enjoyed the tour. Relaxed tour and plenty of time at each stop. Waterfall was amazing and very much enjoyed visiting Hill tribe village.
1人が参考になったと回答
事業者からの返答
Glad to hear that our guide made a great impression on your family! We're delighted that you appreciated the relaxed pace of the Doi Inthanon National Park Eco-Friendly Full Day Tour, which allowed you to soak up the beauty of the waterfall and the Hill tribe village. Thanks for sharing your wonderful experience with us!
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