I cancelled the tour and it was acknowledged by Alvaro from odyssey Tours. Ship did not dock till 3:30ish because of hurricane delay. He said he will refund $98.
事業者からの返答
Yes we are refunding you, you had to originally request the refund to viator actually like all the other cruise passengers did not to the outfitter, don’t think you need to post a negative review for this mistake. We had 25 cancellations due the hurricane in Mexico delaying your arrival to our tour just the day before and it was Sunday, really hard to deal with that much work in that short period of time so sorry. Please help me erasing this review since you are 100% refunded already
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199augustineh
May 30, 2026 · via Tripadvisor
Very informative and enjoyable tour. Value for money.
The tour guide, Benny was very good in providing guide and information about Puntarenas and Costa Rica. We are only 4 ( 2 couples) in our tour group, so the tour was particularly catered to us. We visited the old town, the mountains, crocodile , monkeys and the birds( macaw) and also did some shopping . All in all it was a 5 hour tour.
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Albert_H
May 24, 2026 · via Viator
The Tour Operator Canceled Last Minute
I only gave it 1 star because they advised us the morning we were due to go that others had dropped out, and they couldn't take us alone without an upgrade to a private tour. We walked to the end of the pier and found a great tour guide who took us to all the sites and had a great time. Still waiting for a promised refund.
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Dale_H
May 19, 2026 · via Viator
Puntarenas with Hazel = a Great Excursion
We booked this as a private shore excursion, instead of the ones offered by NCL, in large part because it offered a smaller group size. This allowed us into some locations that a large tour bus could not go. (ex monkey sanctuary, mountain restaurant, roadside pull-outs, etc.)
Our guide, Hazel, was excellent. She was well-educated and well-informed and gave us an in-depth and personal experience. She also would adjust some portions of our tour to fit the needs and wishes of our smaller group.
Hazel brought along a spotting scope and used it to help us see distant wildlife that our cameras could not reach.
Only "down side" was there was not a lot of time for local shopping.
We would do this tour again if we re-visit Costa Rica.
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Janice_B
May 19, 2026 · via Viator
Tour was so much more...
Tour was so much more than expected for the money. Our tour
guide was Alex, the bus driver was Ricardo. Alex was a great guide who was very knowledgeable about the area. Sorry we only got to see 1 croc but lunch was very tasty. They tried very hard to show us whatever animals that appeared on the roadside. Great Tour!!
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patriciasF6485TW
May 12, 2026 · via Tripadvisor
BOOK THIS TOUR!
Wonderful! Monkeys, scarlet macaws, crocodiles, fresh mango samples, perfect place to stop to buy lunch, amazing guide, etc! Did SO much more than a cruise company tour, and for SO much less money.
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Allison_R
May 5, 2026 · via Viator
Brilliant trip, fully recommend
Fantastic day out, lovely driver and host who took his telescope for wildlife watching, this was great.
Lovely food at the restaurant we were taken to. Itinerary ran like clockwork. Would not hesitate in recommending this tour. Comfortable minibus, the right length of time at each stop and all questions answered about everything with knowledge and friendliness.
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Patrick_K
May 3, 2026 · via Viator
Pleasent Day
It's a scenic but not exciting day out, with shorter walks and a very nice lunch with opportunities to see the wildlife in the area.
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Corinne_T
May 1, 2026 · via Viator
Excursion for cruise passengers
Waiting for us at the end of the cruise dock.We were 4 in a comfortable vehicle. Driver / guide very well 😌
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Janice_G
May 1, 2026 · via Viator
Mary Rose was so nice and...
Mary Rose was so nice and an excellent tour guide. She was very knowledgeable of the area and so easy to talk too. Would highly recommend her!
