From the beginning to the end I have a full support for every doubts and concerns.
Since the 24/7 support of Gammal from operation department, the kindness from Amir in Cairo, the wisdom of my two tours guide Betro Helmry in Aswan to explain me details in Abu silmbel to Mahmlud nafeh in luxor that he been a loca and live in luxor have the experience to let me know all the historic facts;so if you are a history fan of the Egypt culture I recommend 100% this trip, very professional and you never feel alone in a foreign country
I leave Egypt very satisfied
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E2033OAadamd
June 1, 2021 · via Tripadvisor
Recommended for any first timers to Egypt!
This was money very well spent. Our Tour Guide Ashraf was very knowledgeable in every aspect and the driver was also fantastic.
We spent the day going to the temples followed by lunch at a local restaurant that we would never have tried if we didn't go through Emo. We also stopped at an impressive spice shop that is much cheaper and fresher than anything we can get back home.
We are very glad we chose to go with Emo Tours instead of trying to do this on our own.
Would definitely use again for future sightseeing.
事業者からの返答
Dear our valued customer
Thank you so much for sharing your travel experience you had with us.
The fact that you mention that our tours were without doubt the best run tours that you’ve ever been on means a lot to us! We love to read that you enjoyed all the destinations and activities 100%, that the itinerary suited you perfectly, that you loved the restaurants we picked and that you had a lot of fun! Because that’s exactly what we want for you and our visitors
We hope to see you again
Best regards,
Emo Tours Egypt
D
david_gr87
March 31, 2021 · via Tripadvisor
Incredible experience
I had 2 incredible days! First day was with Ahmed Omar who is just really kind and incredibly knowledgable about the temples in the Aswan area. The hotel Tolip in Aswan where you stay for the night is great. I even got a free upgrade to a room with spectacular Nile views. On the second day is was time for Abu Simbel. One of the great sights in Egypt in my opinion. My guide for this day was Irini who was again very knowledgeable and just the sweetest person. All the cars they use are brand spanking new so if you are on a private trip, you will also enjoy a lot of great comfort. Also the drivers are great and very attentive. Use Emo Tours. They have made my Egypt experience one to not forget :).
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事業者からの返答
Dear our valued customer
Thank you so much for your kind words, We really appreciate you taking the time out to share your experience with us .We count ourselves lucky for customers like you.
We look forward to seeing you again in the future!
Best regards,
Emo Tours Egypt
T
toregila2019
January 21, 2020 · via Tripadvisor
Very good way to visit Abu Simbel (plus more) if you are in Luxor
Emo Tours Luxor offered us a great two day tour. Our tour guide Hesham was excellent and so was our driver Walid.
This is a very good way to go and see Abu Simbel if you are staying in Luxor, and visiting a few other places on the way.
Edfu and Kom Ombo were very interesting temples and well worth the visit and on the final day, Abu Simbel was spectacular.
My sister and me were 30 minutes late for starting the tour on the first day, because of our hot air balloon trip that morning had run over, but this was no problem for Emo tours and our guide who just waited for us.
A few things to keep in mind for the trip:
- Even though it says lunch is included each day in the intro description, this is not correct.
- We had two different tour guides on each of the days. One based in Luxor, the other in Aswan.
- The stay in Aswan is not at the Pyramisa Isis Aswan Hotel. It is instead at the Basma Hotel (this hotel is fine, but it only has wifi in the lobby).
1人が参考になったと回答
事業者からの返答
Dear our valued customer
Thank you for writing this fantastic review and giving our dealership such an excellent star rating . It’s great to hear we were able to go above and beyond your expectations and provide you with a memorable experience .
We look forward to seeing you again soon .
Best regards,
Emo Tours Egypt
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F709SDcarlosg
January 6, 2020 · via Tripadvisor
Good tour to see many sites in two days........but a lot of time in bus/car
Day 1 was partially good with the Visits to Edfu and Kom Ombo temples but the visit to the high dam is not really that interesting and does not add a lot of value to this tour. Coordination and logistics were good given the complexities of the route with multiple security checkpoints along the way.
Day 2 was better with the visit to Abu Simbel and the tour guide (Mustafa) provided good information as context during our trip. This leg of the tour is very long driving (3 hours x 2) for 2 hours of sightseeing at Abu Simbel. But worth the trip if you are willing to sit in the car for that long.
Emo Tours coordination and security concerns is outstanding as we took three tours during this trip with them and this tour requires very high consideration of security given all the checkpoints (military and police) along the way.
2人が参考になったと回答
事業者からの返答
Dear Esteemed Guest,
Your comments are always important as it help us ameliorating our quality of service which is our main concern to satisfy our customers.
Any information received from your side; EmoTours will take it into consideration with full care. We are concerned about the satisfaction of our clients to ensure that services meet our expectations according to an evaluation system which we have set up to especially measuring quality of service, analyzing results for future planning and measuring guest satisfaction as well.
Sincerely,
Emo Tours Egypt
N
nasrosie
January 4, 2020 · via Tripadvisor
Poorly organised: Day 1- terrible, Day -2 Awesome!
Day 1- Very unprofessional, lack of communication between the company, the driver and the tour guide!
Tour guide aka qualified egyptologist-gave me misleading and wrong information about the temples! He barely speaks English! Repetitively talking about ‘offering scenes, numbers of columns etc. where is history about the temples? I visited 3 temples after explaining to him that the Philae temple was included in the package. At the end of the day, I learnt nothing!
Day 2- Samir- the tour guide, he did an outstanding job! Spoke english fluently and cleared. He was very passion and knowledgeable about the temples. He made a drawing to simplify what was in Abu Simbel with pictures. This was very useful and easy to digest! In fact he explained and shared missing information on other temples (edfu, kom ombo and philea). Higly recommended him as an Egyptologist!
Others, Hotel was awesome! Cars were in good condition! Drivers were good.
Rashad- thanks for your hospitality! Well explained for the second day trip to Abu Simbel.
事業者からの返答
Dear Guest,
Thank you for your feed back it's very important to us. We are extremely sorry for being dissatisfied from the level of service provided by the tour guide.
Emo Tours will never keep you disappointed as we will take a severe action against the tour guide for not being at your expected level.
We do our best to providing consistently high quality experiences for our customers and it is always good to get your feedback so that we know we are on the right track, as well as what we can improve in the future. Your comments are always important as it help us ameliorating our quality of service which is our main concern to satisfy our customers and to building long lasting relations with our esteemed clients. Any information received from your side; EmoTours will take it into consideration with full care. We are concerned about the satisfaction of our clients to ensure that services meet our expectations according to an evaluation system which we have set up to especially measuring quality of service, analyzing results for future planning and measuring guest satisfaction as well.
Please accept our apology,
Emo Tours Egypt
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Navigator795055
October 18, 2019 · via Tripadvisor
great value
The tour guides for Abu Simbel and Aswan, Aida George, had deep knowledge of their respective areas.She very personable and helpful. And she had excellent communication skills. She kept to a very ambitious schedule without apparent rushing.
The tour organizers are also to be commended for the smooth running of the tours- all the pieces, including and especially transportation, seamlessly fit together.
I would heartedly recommend this tour!
事業者からの返答
Dear Valued Customer,
We thank you for sharing your pleasant experience which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence.there are a lot of amazing things to discover around Egypt , and we will be waiting to show you the treasures of our country .We appreciate your time and efforts in Providing a feedback to us .
we look forward to welcoming you again
Thank you
Emo Tours Egypt
B
Brendis90
September 16, 2019 · via Tripadvisor
Sam- tour guide
This review is for first night of overnight trip to Aswan. My husband and I had an amazing experience with Sam as our tour guide!! We went to Edfu, Komombo and Philae temples, they were all so beautiful! Our tour guide Sam was amazing ! Very knowledgeable and open to questions! Patient and very thorough! Will definitely recommend!! Also, our driver; big props to him for so much driving today!! Thank you once again Emo tours for another amazing tour day!!
事業者からの返答
Dear Guest,
It was so awesome of you to post the excellent and detailed review about your day with us.
we wanted you to know that we truly enjoy working with you and feel honored to be your chosen Tour Company .
thanks to your vision and commitment. We will always treasure that experience.
We deeply appreciate your feedback and we look forward to seeing you again in Egypt.
Thank You !
Best Regards,
Emo Tours Egypt
A
alessiodm85
May 27, 2019 · via Tripadvisor
Amazing tour! Ghada and Basma were awesome guides!
We booked the 2 days tour of Aswan, Abu Simbel, Luxor from Cairo – overnight in Aswan.
Abu Simbel and Aswan are awesome sites, and our tour guide Ebtesam Basma was very knowledgeable and gentle. She helped us along the way, describing Abu Simbel and the Philae Temple in such a nice and detailed way!
The next day in Luxor was incredible as well: Karnak and Luxor are impressive, and our tour guide Ghada Khalaf was awesome and did a wonderful job in transmitting to us the power and history of those sites!
I definitely recommend both Ghada and Basma as tour guides for those sites in case you decide to visit! :)
For the sake of completeness of the review, we had a couple of small hiccups in the overall experience with Emo Tours Egypt (e.g., small mismatch in hotel booking, and some delays in the Cairo tour). But the company dealt with those issues professionally which made us feel comfortable and showed how much they care about customers' experience. Hence, that didn't influence the score of this review.
事業者からの返答
Dear guest,
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Sincerely,
Emo Tours Egypt
K
Katrina C
April 29, 2018 · via Tripadvisor
Great tour! Our guide Nermeen was the best!
This was a such a great tour! The sites were amazing and unbelievable. Our tour guide Nermeen was the best! Very friendly, knowledgeable, and accommodating in every way. She made the both days in Abu Simbel and Luxor much more enjoyable! Highly recommend!
事業者からの返答
Dear Our Valued Customer
Thank you for taking the time to respond to our recent customer survey. Your responses will help to shape the future of our service, our products and our overall way of doing business.
We at Emo Tours Egypt appreciate the unique opportunity to see ourselves through the eyes of our customers and are eager to gather ideas on what we can do better. We expect to hear from a total of more than 1,000 customers such as yourself and will carefully review everyone’s feedback.
Thank you again for sharing your thoughts with us. We appreciate your time and effort in providing feedback to us.
Sincerely,
Emo Tours Egypt