We were fortunate to be told of the wonderful services supplied by UpTravel before we left for our cruise to Vietnam and Thailand and we are so glad we discovered them. Prior to leaving home we booked two day tours - one for Hanoi and one for Hoi An and boat trip - with the lovely Hannah, via WhatsApp. Hannah was more than helpful - she was so friendly and always willing to answer any questions we had - including random ones about temperature, clothing restrictions etc! Each day we had a driver and an English speaking guide with our own private vehicle. Prior to visiting the city, we stopped to take a traditional boat trip through the coconut groves. This was such fun, beautiful scenery and alongside races down the river while watching the amazing 'dancers' as they twirled around their boats at alarming speeds - not for me but it was fantastic to watch! Celina, our guide for our Hoi An trip was a local of the town and it made all the difference as she shared her local knowledge and love of this beautiful city. Hoi An is simply breathtaking with amazing photo ops around every corner, it is stunning, vibrant and a complete joy. I could have happily spent much longer simply soaking up the sights. We had an amazing lunch in Grandma's Kitchen restaurant where our waiter, Viet, had a smile that lit up the day - he, and our lunch, was simply wonderful. We were delivered safely back to the ship by our charming driver and so ended another wonderful day in Vietnam. The value for money was great, the organisation faultless and the guides/drivers were everything we could have hoped for. Hannah then worked her magic for us once again. Having so enjoyed our two days with UpTravel, we decided to cancel our coach trip to Ho Chi Minh with the ship and booked another day trip with this amazing company. Hannah managed to arrange this for us very last minute which we greatly appreciated. I'm happy to write a separate review of our 3rd wonderful trip to Ho Chi Minh with UpTravel. They certainly made our time in their beautiful country extra special and I wouldn't hesitate to recommend them in a heartbeat!
Wow, that's truly lovely to hear 🥰We’re so happy to hear that you had such an incredible time in Hoi An, and that UpTravel was able to help make your trip extra special! It’s wonderful to hear that Hannah was so helpful throughout your planning process and that she could answer all of your questions, even the random ones! We’re thrilled that Celina, as a local guide, was able to share her intimate knowledge and love for Hoi An with you. It really makes a difference to have someone who knows the town so well, and it’s great to know you loved the city as much as we do! The traditional boat trip and coconut grove adventure sound like such a fun experience, and we’re glad to hear that it made for such memorable moments. The lunch at Grandma's Kitchen with Viet’s smile sounds like the perfect cherry on top of your day! We appreciate your kind words about the value and organization of the trip. It’s always our goal to ensure that every moment is special for our guests. Thank you so much for your continued trust in UpTravel, and we can’t wait to welcome you back for even more unforgettable experiences in Vietnam!
