We had a great day off our cruise ship with our guide sonny, visiting caves and having fun on a bamboo boat. Our guide took us on a private boat for the eight of us were we also had lunch . The trip was amazing! Our guide sonny was fantastic
事業者からの返答
Thank you for your kind words and for joining our Halong Bay shore excursion! We are delighted Sonny helped make your private boat trip, cave visit, bamboo boat ride, and lunch such a memorable day for your group. It was a pleasure to host you all. A portion of your booking helps provide meals for children in Hanoi hospitals. Thank you for helping us give back to the community.
Warm regards,
Up Travel Vietnam
J
John_G
April 1, 2026 · via Viator
Beautiful Halong Bay cruise
This is a wonderful trip! The boat is new and beautiful. First class service. Great lunch included. Book with confidence that you will have a wonderful time!
事業者からの返答
Thank you for joining our Halong Bay shore excursion and for sharing such generous feedback! We are thrilled you enjoyed the elegant new boat, attentive service, and satisfying lunch while cruising through the bay. It was a pleasure to host you, and we truly appreciate your confidence in recommending us. A portion of your booking helps provide meals for children in Hanoi hospitals. Thank you for helping us give back to the community.
Best regards,
Up Travel Vietnam
N
N4449CGmarios
March 18, 2026 · via Tripadvisor
Ha Long Trip from Hanoi and back!
Had a full day at Ha Long with luxury bus transfer from Hanoi. Great excursion with oyster tasting, boat ride, climbing up hills for a great a Ha long bay view and many more activities. Enjoyed it very much and our tour guide Thao, very very nice and knowledgeable! Had a fantastic time!
事業者からの返答
Thank you for joining our Ha Long Bay day trip from Hanoi and for sharing your kind feedback! We are delighted you enjoyed the comfortable transfer, oyster tasting, boat ride, hilltop views, and the many activities along the way, with Thao making the day even more engaging and informative. It was a pleasure to host you, and we are so glad you had such a fantastic time. A portion of your booking helps provide meals for children in Hanoi hospitals. Thank you for helping us give back to the community.
Warm regards,
Up Travel Vietnam
J
Jerry_C
February 3, 2026 · via Viator
Wonderful Trip With Florence!
Florence was waiting with a sign at the cruise terminal for me and my wife as we arrived. She was such a wonderful, happy and knowledgeable guide who spoke very good English, making our trip with her such a delight. She took us directly to the cruise boat where the staff had prepared lunch for the two of us consisting of shrimp, fish, fruit, fries, salad, noodles and a seafood soup. Way more than we could eat but all delicious. We then docked at the cave island where Florence took the two of us through taking pictures of us and explaining all about the cave. She then took us to a second cave before getting back on the boat and cruising the bay. After the trip was over, she sent uss the photos she had taken and as a wonderful bonus, created a short video from our pictures accompanied by the song "Hello Vietnam". We couldn't have had a better experience!
事業者からの返答
Thank you for joining our Halong Bay shore excursion and for sharing such heartfelt feedback! We are delighted Florence made the day so joyful and informative for you and your wife, from the cruise terminal greeting and generous lunch to the cave visits, bay cruise, photos, and thoughtful video keepsake. It was a pleasure to host you both, and we are so glad the experience became such a special memory. A portion of your booking helps provide meals for children in Hanoi hospitals. Thank you for helping us give back to the community.
Warmly,
Up Travel Vietnam
H
Hwo_L
February 2, 2026 · via Viator
An unexpected private tour
Booked this thinking this was a normal tour. The operator mentioned this was for excursions for cruise tours. They made it a private tour and I had the whole boat to myself - now that's an idea for a private party.
The location is less busier than the popular tour to Surprising & Loun cave which is full of tourists and Ti Top island. A great choice for those who enjoy space to themselves. I toured the whole cave to myself and the tour guides.
事業者からの返答
Thank you for joining our Halong Bay shore excursion and for sharing your experience! We are glad our team could turn the day into a private, spacious tour, with the boat, quieter route, and cave visit giving you plenty of room to enjoy the bay at your own pace. It was a pleasure to host you, and we truly appreciate your kind feedback. A portion of your booking helps provide meals for children in Hanoi hospitals. Thank you for helping us give back to the community.
Warm regards,
Up Travel Vietnam
C
Charles_T
January 7, 2026 · via Viator
Amy was an awesome guide....
Amy was an awesome guide. She was very knowledgeable and approachable. She was very energetic and enthusiastic about the tour
事業者からの返答
Dear Charles, thank you for joining our Halong Bay shore excursion and for sharing your kind feedback! We are delighted Amy’s knowledge, warm approach, and lively energy helped make the tour so enjoyable. It was a pleasure to host you. A portion of your booking helps provide meals for children in Hanoi hospitals. Thank you for helping us give back to the community.
Warm regards,
Up Travel Vietnam
A
Alejandro_c
December 2, 2025 · via Viator
Everything perfect the tour....
Everything perfect the tour. guide very helpful in English, but without problems with the language. recommended in low season.
事業者からの返答
Dear Alejandro, thank you for joining our Halong Bay shore excursion and for sharing your kind feedback! We are happy the tour went smoothly and that your helpful English-speaking guide made communication easy throughout the day. It was a pleasure to host you, and we truly appreciate your recommendation. A portion of your booking helps provide meals for children in Hanoi hospitals. Thank you for helping us give back to the community.
Warm regards,
Up Travel Vietnam
T
tazvij
October 1, 2025 · via Tripadvisor
Amazing Vietnam Trip Thanks to Katie!
Huge thanks to Katie, our incredible tour organizer, for planning an unforgettable trip to Vietnam! Everything from Saigon to Da Nang to Hanoi was perfectly arranged — smooth, stress-free, and filled with amazing experiences. Her attention to detail and local knowledge made the entire journey seamless and enjoyable. Highly recommend her for anyone planning a trip to Vietnam!
2人が参考になったと回答
事業者からの返答
Dear Tazvij, thank you for trusting Katie and Up Travel Vietnam with your journey from Saigon to Da Nang, Hanoi, and Halong Bay! We are delighted her careful planning, local knowledge, and attention to detail helped make your trip smooth, enjoyable, and full of memorable experiences. It was a pleasure to host you, and we truly appreciate your recommendation. A portion of your booking helps provide meals for children in Hanoi hospitals. Thank you for helping us give back to the community.
Warm regards,
Up Travel Vietnam
1
163riteshs
April 21, 2025 · via Tripadvisor
We visited Halong bay, nin bin temple, did the boat ride in Trang an.
I loved the tour. Myself and my family enjoyed the experience. The company arranged for our cabs, tickets, stay. Which took care of bulk of the hassles.
2人が参考になったと回答
事業者からの返答
Thank you so much for your review! We’re so glad to hear that you and your family enjoyed your experience visiting Halong Bay, Ninh Binh Temple, and taking the boat ride in Trang An. We aim to take care of all the logistics to make your trip as smooth and hassle-free as possible, so it’s wonderful to hear that the arrangements for cabs, tickets, and accommodation helped make your journey more enjoyable. It’s always a pleasure to help our guests experience the natural beauty and cultural richness of Vietnam.
We really hope to see you again for more adventures in the future with us 🥰
V
vijayakrishnav
April 5, 2025 · via Tripadvisor
9 Days Vietnam Trip
It was really Nice experience!.. Hannah from Uptravelvietnam managed everything for us!.. I loved the Journey
We visited
paddy field lake
Ha long bay
city Tour
BaNa Hills
Hoi Ann
and few other places
I got amazed by the beauty and tourism culture in Vietnam!..✨Definitely wanna come back to Vietnam again ✨
Thanks to Hannah and UpTravelVietnam Team!..It was last minute plan but they made it most affordable rates for us
2人が参考になったと回答
事業者からの返答
Thank you for your wonderful review! We’re so happy to hear that your 9-day trip across Vietnam was such a memorable experience. It’s fantastic to know that Hannah and the UpTravel team were able to make your last-minute plans come together seamlessly and that you were able to explore some of Vietnam’s most beautiful and iconic locations, including Ha Long Bay, Ba Na Hills, and Hoi An. The beauty of Vietnam never ceases to amaze, and we’re thrilled that you were able to witness its stunning landscapes and experience its vibrant culture. We truly appreciate your kind words about our service, and we’re so glad to hear that you felt well taken care of throughout your journey.
Thank you again for your trust in us, and we look forward to welcoming you back to Vietnam for more unforgettable adventures! 🤍
