This was a nice tour with beautiful views and informative guide. Each stop went relatively smoothly, but we had a hard time with some things because we brought a young toddler. We typically prefer DIY but wanted something organized and in a van that we could use a car seat in. Turns out our son didn't even want to be in the car seat (which we paid extra for) - he was cranky and also the seat couldn't be properly positioned because there wasn't much space in the front of the seat. We did an 8am tour thinking we could beat the heat or crowds, but the mountain is much cooler than the city. I wish we had done the afternoon tour because this tour went well past lunchtime and we were pretty hungry at the end. It's hard to eat snacks with the winding roads. I might have liked an option for a shorter itinerary without the Hmong village. I enjoyed that stop but a shorter tour option would be nice for families with toddlers. Lastly, we got dropped off on the street rather than in front of our lobby, and this was a rough ending to the tour.
Thank you for taking the time to share your detailed review. We’re glad to hear that you enjoyed the tour, the beautiful views, and our informative guide. Regarding the drop-off location, we have checked with our guide and learned that the entrance to your accommodation is quite narrow, making it difficult for the van to turn around safely. For this reason, the guide dropped you off on the main street, which is right next to your accommodation and only requires a short walk to the entrance. Nevertheless, we sincerely apologize for the inconvenience and understand that this was not the ending you had expected after the tour. We also truly appreciate your feedback regarding traveling with a toddler, the itinerary length, and the timing of the tour. Your comments are valuable and will help us consider ways to make the experience more comfortable for families with young children.
