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How do I get into contact with someone over the phone about getting booked in for a tour and using a voucher? I have been ignored over email twice. Happily delete this review after getting a contact.

The booking process was easy to follow, the instructions about where and when to meet were great. We arrived at the meeting point and could see reserved tables, the staff behind the bar were very welcoming. The guide, John, was great from start to finish, really knowledgeable and made sure he kept moving around to talk to each group and sharing his knowledge of the venue and the beers. We tasted loads of different beers and every venue was welcoming and ready for us. We were a large group which can’t have been easy to manage but John made sure everyone was involved and happy.

The whole experience was brilliant. Isla was fantastic and very knowledgeable. We learnt a lot from her and the brewery guides. It was difficult to hear all that the Fell lady was saying due to the background noise. May I suggest the Brewery Tour sets up in the L shape on the left of the bar in future? Luckily we stopped off at Greggs to get a baguette on the way to the Fell. The other guys in the tour were very chatty and we got on well with them all. We had a very enjoyable experience and highly recommend it!

+6

Having taken the tour in a wheelchair🫡following a hip replacement initially the first stop at Fell Brewery had a broken lift... however I was able to get up to the first floor and from there on the day was excellent. Isla our guide couldn't have been more helpful and changed the walking route to the 2nd venue to help my brother who had the job of pushing me around 😊all day... Beer choice was excellent and personally Balance was really different in a good way. Cloudwater were very helpful as it was on a second floor so used the lift. Just the right amount of people attended and were all very friendly. I had a really enjoyable time and at 3.5 / 4 hours it was the perfect length. Thanks again to Isla, I really recommend the experience to anyone who enjoys craft ale and good company.

REally fun, interesting and quite tasty craft beer tour experience. Sampled 10 different craft beers from 4 different craft breweries. Each featured a brewery employee introducing the beer samples (about 1/3 pint), tasting notes and the brewery story. A short walk between locations helped getting some air and exercise between tasting. Our guide was great, keeping us informed and together with enough time to enjoy the beer, and chat with fellow tour guests. Highly recommended!

Brilliant Craft Beer Tour We had a fantastic time on the craft beer tour and would definitely recommend it. Our guide, Isla, was brilliant — really friendly, knowledgeable and clearly passionate about both the beer and the venues. There was a great selection of beers and locations, and we learnt loads along the way. The other people on the tour were genuinely lovely too, which made for a really relaxed and fun group atmosphere. A great experience from start to finish. Would definitely recommend! 🍻

A great tour ,found places and beers that I didn't know existed. People was very friendly and knowledgeable. The guide was the perfect hostess and guide

Had an amazing afternoon. Daz was brilliant right from the start , making everyone feel welcome . Our group was great - constant conversations & laughs- met some very interesting people to share stories with. Loved how passionate the staff who presented their beers were . Not forgetting the delicious drinks we sampled - of which were very plentiful. I would highly recommend this tour & already have to friends.

Great experience, very helpful and pleasant guide. Great talks from the brewers and good beers.

Excellent experience - lots of great beers and informative hosts