Abu Dhabi is beautiful. This company and service isn’t.
Avoid like the plague.
This company is far from professional and did not meet the stipulations of advertisement pre booking. The driver was rude and inappropriate and did not present as a “tour guide”. He indulged us in conversations about his many wives, he was on TikTok while driving and was also caught dozing off a couple of times. He was reluctant to answer questions and on the rare occasion he decided to tell us what the next stop was, he mumbled and was illegible. He spoke little English for an English tour guide and often lapsed into his own language whenever he felt like it. Please look into the driver “Abdulkhaliq” who may not be the fittest person for this role.
To add to this, the condition of the vehicle was atrocious. It seemed it had not been cleaned in months (dandruff on the seats) and the air conditioning was insufficient.
Not one to leave such reviews - but travelling to such beautiful locations in poor conditions can really dampen your mood.
Do your research and travel safely!
事業者からの返答
Thank you for your feedback. We sincerely apologize for the experience you had. This is certainly not the standard we aim to provide. We take such matters very seriously and will thoroughly investigate your concerns regarding the driver's behavior and the condition of the vehicle. Your comments about the cleanliness and professionalism are noted and will be addressed immediately. We strive to offer the best service possible and regret that we fell short in this instance. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Regards
J
Javed K
September 17, 2023 · via Tripadvisor
In future will come again
My dad and I had a great trip to Abu Dhabi. Our guide, Mr. Munir, was very patient and explained everything thoroughly. We learned a lot about the area's history, and every aspect of the tour was excellent. We enjoyed having a private trip because it allowed us to spend as much or as little time as we chose at each location. We highly recommend the Dubai city tour.
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事業者からの返答
Dear Javed,
Thank you so much for your kind review! We're thrilled to hear that you and your dad had a great trip to Abu Dhabi and that Mr. Munir made the experience even more memorable with his patience and knowledge. It's wonderful to know you enjoyed the flexibility of the private tour and found it enriching. We truly appreciate your recommendation and hope to welcome you again for more unforgettable experiences!
Regards
M
Malik I
September 7, 2023 · via Tripadvisor
Unforgettable experience
It's worth visiting this museum just to witness the mesmerizing light created by the building's rooftop. However, the collection itself is also remarkable. Personally, I prefer this museum over even the world's best in Abu Dhabi. It was an absolutely fantastic visit! Don't miss out on this opportunity. The museum itself is a masterpiece, and its art collection spans from ancient Arabian artifacts to works by renowned artists like Leonardo Da Vinci and many others. Each exhibit is presented with clear and thorough explanations, adding to the overall experience.
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事業者からの返答
Thank you for sharing such a thoughtful review.
We're delighted to hear that you enjoyed our Abu Dhabi City Tour and especially your visit to the iconic Louvre Abu Dhabi. It truly is one of the UAE's most remarkable cultural landmarks, combining stunning architecture with an impressive collection of art and history from around the world.
We appreciate your detailed observations and are pleased that the museum became a highlight of your Abu Dhabi experience. Thank you for choosing us, and we hope to welcome you back for another memorable UAE sightseeing tour in the future.
Best regards,
Dubai Desert Tours
Z
Zahoor K
September 4, 2023 · via Tripadvisor
Strongly recommend this tour
There are numerous reasons why you should visit this magnificent museum, which is considered one of the world's best in Abu Dhabi. We arrived around 5 p.m. on Monday and were greeted by the open plaza area covered with four layers of perforated steel, weighing 12 tonnes, creating a captivating "rain of light," as defined by the architect. We were allowed to take photographs without using a flash. The museum's location by the sea was truly magnificent.
2人が参考になったと回答
事業者からの返答
Thank you for your wonderful review.
We're delighted to hear that you enjoyed our Abu Dhabi City Tour and your visit to the magnificent Louvre Abu Dhabi. The museum's unique architecture, fascinating exhibits, and beautiful waterfront location make it one of the most remarkable attractions in the UAE.
We appreciate you sharing your experience and recommendation. Thank you for choosing us, and we hope to welcome you back for another memorable Abu Dhabi sightseeing experience.
Best regards,
Dubai Desert Tours
M
Mushtaq A
September 4, 2023 · via Tripadvisor
Superb tour with guide
The layout of the museum is well-designed, allowing for a seamless exploration of its vast collection. The signage and information provided were informative and helpful, enabling me to appreciate the significance and context of each artwork. Additionally, I was grateful for the availability of audio guides, as they enriched my understanding of the art and the artists behind them.
1人が参考になったと回答
事業者からの返答
Thank you for taking the time to share your experience.
We're delighted to hear that you enjoyed exploring the Louvre Abu Dhabi during our Abu Dhabi City Tour. The museum's incredible collection and thoughtfully designed galleries offer visitors a unique journey through art, culture, and history.
It's wonderful to know that the information provided helped enhance your visit and appreciation of the exhibits. We truly appreciate your support and hope to welcome you again on another UAE cultural tour.
Best regards,
Dubai Desert Tours
A
Assad K
July 24, 2023 · via Tripadvisor
First excellent experience, highly recommend
Overall, the Louvre Museum is a testament to the beauty and richness of human creativity. Whether you are an art enthusiast or simply curious about history, this museum is an absolute must-visit. Prepare to be transported to a world of wonder and inspiration.
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事業者からの返答
Thank you for your wonderful review and recommendation.
We're delighted to hear that our Abu Dhabi City Tour provided such a memorable experience. Louvre Abu Dhabi is truly a world-class attraction that combines art, history, architecture, and culture in a unique setting.
We're pleased that you enjoyed discovering its remarkable collections and inspiring atmosphere. Thank you for choosing us, and we hope to welcome you back for more unforgettable experiences across the UAE.
Best regards,
Dubai Desert Tours
K
Khizar A
July 23, 2023 · via Tripadvisor
Strongly recommended
The museum boasts a meticulously curated collection of art, complemented by an excellent audio guide that enhances the visitor's experience. However, the true highlight awaits at the end of the tour when you step outdoors and marvel at the magnificent architecture of the building. The museum also houses a captivating array of old artifacts and stunning paintings. The structure itself is truly delightful, and I particularly admired the thoughtful arrangement and setting of the exhibits.
2人が参考になったと回答
事業者からの返答
Thank you for your wonderful review and recommendation.
We're delighted to hear that you enjoyed our Abu Dhabi City Tour and your visit to the incredible Louvre Abu Dhabi. The museum's unique architecture, world-class art collection, and thoughtfully curated exhibits make it one of the most fascinating attractions in the UAE.
It's great to know that you appreciated both the museum itself and the way the exhibits were presented. Thank you for choosing us, and we hope to welcome you back for another memorable Abu Dhabi sightseeing experience.
Best regards,
Dubai Desert Tours
R
rep0rtj
July 21, 2023 · via Tripadvisor
Great way to see Dubai
It was one of my first excursions to the Louvre Abu Dhabi, and we were accompanied by Munir, an incredible cultural mediator. The roof alone is worth a visit to the building. It is beautifully laid out with amazing interactive experiences, and the art at the end is very impressive. There is a café and a restaurant on-site, and the prices are really reasonable. This excursion comes highly recommended by us.
2人が参考になったと回答
事業者からの返答
Thank you for sharing your experience.
We're delighted that our Abu Dhabi City Tour gave you the opportunity to discover the beauty of Louvre Abu Dhabi and its remarkable collection of art and culture. It's wonderful to hear that Munir helped make your visit enjoyable and informative.
The museum's iconic dome, interactive exhibits, and stunning waterfront setting make it a highlight for many visitors, and we're glad you enjoyed every part of the experience.
Thank you for your recommendation, and we hope to welcome you back for more unforgettable UAE tours in the future.
Best regards,
Dubai Desert Tours
J
jimmydH5353QN
July 20, 2023 · via Tripadvisor
Perfect place for kids and adults
Our driver, Jamil, conveniently picked us up from our hotel at 10:00 a.m. The highlight of the trip was undoubtedly visiting the magnificent mosque in Abu Dhabi. Its sheer size and grandeur left us in awe. After the mosque, Jamil took us to explore other notable attractions, such as the heritage center, Emirates Palace, and Ferrari World. Along the way, we also had the opportunity to catch glimpses of the royal palaces. It was truly a memorable tour that we will cherish.
2人が参考になったと回答
事業者からの返答
Thank you for your fantastic review.
We're delighted to hear that you enjoyed our Abu Dhabi City Tour and had the opportunity to visit some of the UAE's most iconic landmarks, including the magnificent Sheikh Zayed Grand Mosque. Its stunning architecture and peaceful atmosphere leave a lasting impression on visitors from around the world.
We're also pleased that you enjoyed seeing other famous attractions such as Emirates Palace, Ferrari World, and Abu Dhabi's cultural landmarks along the way.
Thank you for choosing us, and we look forward to welcoming you back for another memorable journey through the UAE.
Best regards,
Dubai Desert Tours
J
johnsI8425QR
July 19, 2023 · via Tripadvisor
Unforgettable tour
While the exhibition offers a comprehensive overview of Napoleon's life, it would have been even more impactful if there were additional artifacts or artworks related to his era. Nonetheless, the exhibition at the Louvre Museum Abu Dhabi succeeds in shedding light on Napoleon's historical importance and provides an engaging experience for history enthusiasts.
1人が参考になったと回答
事業者からの返答
Thank you for your thoughtful review.
We're delighted that you enjoyed our Abu Dhabi City Tour and your visit to Louvre Abu Dhabi. The museum offers visitors a unique opportunity to explore world history, art, and culture through carefully curated exhibitions and immersive experiences.
It's wonderful to hear that the exhibits left a positive impression and added to your overall experience in Abu Dhabi. Thank you for sharing your insights, and we hope to welcome you back for more unforgettable UAE sightseeing experiences.
Best regards,
Dubai Desert Tours
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