マイアミ・シュノーケリング・アドベンチャーサウスビーチから秘境の島へ

HORRIBLE! Worst snorkeling tour we ever did. We booked a tour for 9am and had to be there 20 minutes early. They called everyone at 9.30 to tell us the tour got changed to 10am. We finally left at 10.15am. No vests and no flippers. Masks and snorkels were dumped on the floor from an Aldi bag and most of them were broken. Tour guid didn't even open the back gate on the boat to get into the water. We had to open it. We didn't have fun snorkeling because our equipment was broken. Big waste of money and time!

Boat never showed up and had to call to get a refund. Another lady was waiting for the same boat and used a different company and she said that they cancelled on her the day before. I wouldn't recommend using this company since there was no communication prior to me spending money to Uber to where they told us to meet. Do yourselves a favor and book local and stop using places like this who just take your money and doesn't provide an experience other than a $10 Uber ride.

The instructions said to check in 45 min early, when we got there we were told to come back 5 min before our trip. Went back about 10 min before and had to check in and fill out waivers. Needless to say after checking everyone in we got off to a late start. We were told at check in we would have an hour to snorkel but only got 40 min. The island was dirty, trash on the beach and in the water. Snorkeling instructions were non existence, in fact the guy acted annoyed when we asked about the snorkeling gear.

Great experience snorkeling for shells! The ride out to the island included detail info about the bay and area surrounding, which was so fun! We enjoyed our time!

We found so many beautiful seashells to take back home with us! We even got the opportunity to take some amazing pictures! So fun!

Although I really liked Hernandez and Nelson, this snorkeling “adventure” was awful! I should have known when the “keys” weren’t booking because of weather, we should not have booked this island tour. Nothing to see on that island but TRASH…only thing alive was the people that paid money!to see a cloud of sand in their face!l! Word to the wise…Do not book any snorkeling tours when it’s the slightest bit windy because you will see NOTHING! But this tour was way worse than not seeing anything..your gear is not sanitized! You have to bring your own towels, and I suggest bringing your own snorkeling gear! You will go through millionaires row and see yachts, but they have no idea who owns what!! Steer clear peeps…and book in the keys!

I can’t speak to the actual snorkeling experience because I never made it onto a boat. When I arrived for check-in, I was told that the owner frequently books afternoon tours that don’t end up happening. This was incredibly disappointing, especially since I’m only in Miami for a short time and chose this tour based on its value and others’ positive reviews. I waited quite a while for the owner to respond to the staff, who eventually let me know that this issue is not uncommon and that they’ve dealt with similar situations many times. They even directed me to where I could file a complaint for a refund, which seemed like a routine process given how often this happens. I was offered a spot the next morning at 10:30 AM, which I appreciated, but with no assurance the tour would actually run and with my travel schedule I couldn’t accommodate. Overall, I’d recommend staying away. The lack of reliability and transparency made this a frustrating experience.

I can’t speak to the actual snorkeling experience because I never made it onto a boat. When I arrived for check-in, I was told that the owner frequently books afternoon tours that don’t end up happening. This was incredibly disappointing, especially since I’m only in Miami for a short time and chose this tour based on its value and others’ positive reviews. I waited a while for the owner to respond to the staff, who eventually let me know that this issue is not uncommon and that they’ve dealt with similar situations many times. They even directed me to where I could file a complaint for a refund, which seemed like a routine process given how often this happens. I was offered a spot the next morning at 10:30 AM, which I appreciated, but with no assurance the tour would actually run and with my travel schedule I couldn’t accept on it. Overall, I’d recommend staying away. The lack of reliability and transparency made this a frustrating experience.

Great fun for first timers. The captain and first mate were very knowledgeable and friendly. Couldn't ask for a better experience

The island that we were taken to an island with dirt, murky water, nothing was seen, nothing but waste such as utensils, disposable dishes, plastic cups and even a cuchilo. It is not a place for that activity, very close to the movement of boats, catamarans and boats. Disappointing!!