マイアミ: マイアミでシュノーケリングアドベンチャー初心者向けプライベートヨット

I received a call from the tour guide 30-40 minutes prior to my booking that they will be canceling the snorkeling as the US coast guard is not allowing anyone to snorkel. I requested a refund due to cancelation and they have been MIA. I got an email an hour later that they wanted to reschedule. I left Florida last night and still nothing. Not sure if this is a scam or not but the poor communication is scary. I have yet to hear back from the tour guide, viator has tried contacting them for my refund and still nothing. Not sure what else to do at this point besides leave a negative review so people are aware of this situation.

Nice boat ride to see beautiful scenery of the bay. But the place where we stopped for snorkeling was somewhere in the middle of the bay which was too deep to see any fish. Plus the water was murky and almost nothing was visible below. So in other words, nice tour guide and boat captain and boat ride, but no real snorkeling.

This had to be one of my most fun little adventures. Great people great service! I will definitely be going again! We even got to see dolphins on the ride!

We arrived 15 minutes before the departure time and found that the gathering location given by the app is actually a parking lot. Nobody was there. We tried to call the leader but nobody answered. Finally we contacted the TripAdvisor and sent a refund request. Unfortunately, our request was rejected.