フィレンツェ：バルジェロ美術館ガイドツアー（英語）

Thank you so much for the fantastic review! You hit the nail on the head—the Bargello Museum is truly a hidden gem, and we're so glad you didn't skip it. We are thrilled to hear that your guide provided detailed insights into these incredible works of art and helped bring the collection to life. Sharing these remarkable, often overlooked masterpieces with our guests is always a passion for our team! Thank you again for your recommendation, and we hope to welcome you on another tour next time you visit Florence. Best regards,

We sincerely apologize for the inconvenience and frustration this caused you. We tried reaching out to you prior to the tour to inform you that we had not met the minimum number of participants required to run the group. We also sent an alternative tour date to accommodate you, but unfortunately, we were unable to get a response before you arrived. We completely understand how disappointing it is to lose a day of sightseeing, and we are reviewing our communication channels to ensure these urgent alerts reach guests more reliably in the future.