This ticket seller said that they refunded my money the morning of my visit because this was a special day when the musee was free. Hence they never sent a ticket. Without this hard to get ticket I was not allowed to enter the musee even though I showed the receipt and the cancellation. I will never have another chance to see the musee and I think the refund is screwed up too! TERRIBLE!
事業者からの返答
we are so sorry to hear about your experice and we do really apologise for this
we had already processed the refund