Echo was an amazing tour guide. Book this adventure ASAP. 10 out of 10!
Echo was an amazing tour guide. Book this adventure ASAP. 10 out of 10! - Echo you were incredible. We went in Sept 2026. We had so much fun. This was one of the best trips I have ever been to. Everyone was so nice, so knowledgeable, so friendly. My tour group were so great. The adventure is well executed. Honestly book this asap.
M
Monica
April 30, 2026
Amazing! Must see in...
Amazing! Must see in Puerto Princesa.
Only thing really worth your while.!!!
Fun, full day activity.
R
Ryan_H
March 10, 2026
Fun Day in the Sun!
Gorgeous day in the sun for mangrove tour, zip lining, and underground river tour. Our guide was friendly and knowledgeable. He shared history and gave us some recommendations about PPS.
We enjoyed the mangrove tour as it was educational and relaxing. Even got to see some wildlife like monkeys and lizards. The guide even sung to us a song about the mangroves. We added on ziplining, which was such a great view zipping across the clear blue waters! Glad we did it. The underground river tour exceeded expectations. It was educational and fun. I appreciate how they try to preserve nature like having audio guide to keep quiet and listen, as well as no lights in the caves. Our guide used a flash light to help navigate through the incredible caves. I thought the audio was corny funny, and made me giggle.
Some notes of constructive feedback: 1). It would be nice to know itinerary and timing. Like how much time we have for zip lining and what time we need to be back on bus. Felt a bit disorganized. 2). Our guide wasn’t with us entire time as he was also concurrently with a second group doing double duty that day. 3). The van after last activity (underground river) was extremely hot as the AC wasn’t fully kicked on so we were sweating for a little while on our way back on windy road home. 4). We were first pick up and also last drop off, which particularly made for a long day for me as it was a full bus with multiple drop offs. 5). Driver was a great driver but was on phone on the way home on windy road, which was distracting.
Overall, a fun day in the sun exploring and learning! We met some nice travelers as well and was able to take each others photos.
事業者からの返答
Thank you so much for your detailed feedback! We’re thrilled to hear you enjoyed the mangrove tour, ziplining, and the Underground River—especially the wildlife, views, and educational aspects. It’s wonderful to know our guide added fun and memorable touches along the way.
We also appreciate your constructive notes regarding itinerary clarity, guide availability, van comfort, and pickup/drop-off logistics. Your insights will help us improve the overall experience for future guests.
We’re glad you had a fun and sunny day exploring Puerto Princesa and hope to welcome you back for another adventure! 🌴😊
J
Jules_D
March 1, 2026
Underground River and Mangrove Tour
The Underground River Tour is a must for anyone visiting Puerto Princesa. The Underground River was unlike any other experience I’ve had, from the turquoise blue water, to the stalagmites/ stalactites, to the bats hanging from the ceiling.
My partner and I also did the mangrove tour, which was a good add-on. We learned some scientific facts about the mangroves, like how they protect the ecosystem from tsunamis, and about the animals that live amongst them.
Prepare for about a 2 hour ride from Puerto Princesa city center to the jumping off point. It’s a long day, but the activities are fun, the lunch is filling, and the tour guides give you time to explore a little bit.
事業者からの返答
Thank you for your wonderful review! We’re delighted you enjoyed the Underground River and found it such a unique experience. It’s great to hear you also appreciated the mangrove tour and learned about their important role in the ecosystem. We’re glad the guides, lunch, and activities made your long day fun and memorable! 🌴😊
S
swati_p
February 28, 2026
Great tour guide, unfortunately not the best experience
Echo was a great tour guide. He’s friendly and easy to talk to and I’d love to have him as a guide on another tour. The two stars are mainly because of how great he was.
Unfortunately this was not my favorite activity. I was solo and I ended up with someone who talked the entire time during the underground river tour (despite being told to be silent multiple times)- I couldn’t hear my own audio. The underground river tour was cool but I would’ve liked it better if allowed to sit in quiet and listen to the audio. The person next to me was a blogger and announced that - I don’t think I should need to sit with him because I was solo. It ruined the experience for me.
事業者からの返答
Thank you for sharing your feedback. We’re glad to hear Echo made a positive impression and that you enjoyed his guidance.
We sincerely apologize that your Underground River experience was disrupted by the other guest. We understand how important it is to have a quiet environment to enjoy the audio and fully appreciate the tour. Your comments will help us improve group arrangements for solo travelers in the future.
B
Barbara_M
January 24, 2026
A very enjoyable tour
A very enjoyable tour to visit the underground river in Puerta Princessa. Our guide Benj was excellent and good fun. We really enjoyed the paddle boat through the Mangroves but wished we could have had less talking and more quiet to enjoy the peaceful surroundings. Lunch was very good.
事業者からの返答
Thank you very much for sharing your wonderful feedback! 😊
We’re delighted to hear that you had a very enjoyable tour to the Underground River in Puerto Princesa.
We’re especially happy to know that Benj provided excellent service and made the tour fun for you. We’re also glad that you enjoyed the paddle boat experience and found the lunch very good.
Thank you for choosing TravelCart Tour Services. We truly appreciate your kind words and hope to welcome you again on your next visit to Palawan! 🌴✨
S
Susan_G
January 24, 2026
It was such a lovely trip...
It was such a lovely trip from the guide to the activities. I think it worked well because we were also a smaller group. As a vegetarian, I loved that there was an option for me. I enjoyed sights from the hotel and back.
事業者からの返答
Thank you for your kind review! We're delighted you enjoyed the trip, especially as part of a smaller group, and that the vegetarian options met your needs. It’s wonderful to hear you appreciated the sights along the way. We hope to welcome you on another tour soon! 🌴😊
M
Morag_L
January 23, 2026
An excellent day out,...
An excellent day out, first seeing the impressive underground river, then a good lunch, followed by the amazing Sabang zipline. Things to note - wear shoes and clothes that can handle getting wet, since we ended up wading to get to and from boats. There's some waiting around for the boat to get out to the river, so be prepared for that. The zipline has a short climb through the forests.
事業者からの返答
Thank you for your detailed review! We’re thrilled you enjoyed the Underground River, lunch, and Sabang zipline. Your tips about wearing water-ready clothes and being prepared for some waiting are very helpful for future travelers. We appreciate your feedback and hope to see you on another adventure soon! 🌴😊
Q
Qian_F
January 3, 2026
Great tour! The guide is...
Great tour! The guide is nice.
The transportation arrangements after tour is really bad. Driver took more than one hour late than expected and with no clear communication for the update of status. Very frustrating. The van is overloaded and not safe. The driver keep look at the phone and talking and texting while driving
事業者からの返答
Thank you for taking your time to give us your feedback. Hope you enjoyed your Underground River tour with us and we hope to be of service to you again soon. Safe travels ahead and Happy New Year! :)
K
Kumuthadavi_R
December 25, 2025
We had a wonderful...
We had a wonderful experience on the Underground River tour in Puerto Princesa. Everything was very well organised from start to finish.
Our tour guide, Mario, was excellent — very knowledgeable, friendly, and engaging. He explained the sights clearly and made the whole experience enjoyable and informative.
Special thanks to Jave, the coordinator, who was truly awesome. The arrangements were seamless, responses were very fast, and everything was handled efficiently, making the tour completely stress-free.
Highly recommended for anyone visiting Puerto Princesa and planning to explore the Underground River! 🌿🚤