DO NOT BOOK THIS TOUR WARNING. The office was closed, looked deserted. We had to run to pier and negotiate another tour. We want our money back.
事業者からの返答
Thank you for your review. However, we must clarify that this account is not accurate.
The scheduled meeting time at our office was 7:30 am for the 8:00 am Ballestas Islands departure. According to our CCTV records, you arrived at 7:54 am, after the group had already left the office to proceed to the pier.
Despite your late arrival, one of our staff members at the pier contacted us, we confirmed your booking, and you were successfully reunited with the rest of the group. You then completed the Ballestas Islands tour as scheduled and without any issue.
For this reason, it is incorrect to state that the office was “deserted”, that you had to arrange another tour, or that the activity was not provided. The service was delivered and completed in full.
After the tour, a full refund was requested on the basis that the activity had supposedly not taken place. As our records, staff confirmation and CCTV timing clearly show otherwise, that request was declined.
Unfortunately, after the refund request was not approved, you chose to leave this negative review. We fully respect every guest’s right to share feedback, but we must also protect our company when statements do not reflect what actually occurred.
As a final note for future tours, we strongly recommend always arriving at the stated meeting time. If a tour departs at 8:00 am, this does not mean guests should arrive at 8:00 am. For this activity, the meeting time was clearly 7:30 am, allowing sufficient time for check-in, transfer to the pier and boarding. Arriving at least 30 minutes before departure is always advisable to avoid unnecessary problems.
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BRIAN_J
April 7, 2026
Smooth and...
Smooth and straightforward experience from start to finish. Everything matched the description, and communication was clear and efficient. The staff was professional, and the overall setup felt organized and reliable. I’d recommend it to anyone looking for something hassle-free.
事業者からの返答
Thank you very much for your kind review! We’re really pleased to hear that you had a smooth and straightforward experience on the Ballestas Islands tour. It’s great to know that everything matched the description and that our communication and organisation helped make the trip easy and enjoyable for you.
Our team always aims to provide a reliable and hassle-free experience for every traveller, so your words truly mean a lot to us.
We hope to welcome you again in the future if you return to Paracas. Safe travels and thank you once again for recommending us!
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Stavros_T
February 26, 2026
Gorgeous experience, very unclear instructions
The experience itself was amazing! Got to see a penguin 🥹 and some beautifull sealions. The communication was quite bad tho.. I was at the pickup point all by myself at said time, 15 minutes later someone actually came to pick me up, to send me to someone else who then send me to again someone else who then to me I need to pay for a ticket to get into the harbour and tax which was just 10 soles or something, that wasn't really the problem just the lack of communication..
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Mitchell_M
January 6, 2026
All options are the same experience, find the cheapest.
Decent tour, their pre-trip communication was good, though your interactions with this specific company are limited. You meet at the travel agency office and they’ll escort you to the port where they’ll hand you off to a tour company which leads you to a boat of about 45 passengers.
This can be a bit of a confusing process, and it feels like everyone’s trying to take their rake of the tourist’s money. This travel agency partners with a tour agency (JD Adventure travel) who facilitates the actual tour (this seems common for most companies, just find the best price or go to the port and start bartering). Additionally, you’ll pay s/11 to enter the national reserve area, s/5 as a port tax. I didn’t walk around downtown to find the best price, but this ($15/person on Viator + s/16 in admission ticket) seems good value from what I’ve heard from hotels and other travel agencies. I appreciated having Viator’s guarantee which avoids some of the sketchier vendors in downtown Paracas.
The tour guide had some basic facts, but was mainly just helpful to point out animals/marine life.
Journey: 10 min boat ride to a candelabra in the side of a mountain (Nazca lines-ish), 15 min more to the islands, 30 min circling around the islands, 30 min back to port.
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ainhoad373
July 23, 2025
Magique
We had an amazing day.
First, the tour of the islands was spectacular: sea lions, penguins, pelicans, whales... wonderful...
Juan was a great guide, super passionate and with many interesting things to tell.
The visit to the national park was also magical. In a smaller group, Olenka took us through landscapes that looked like they were from another planet, took the time to explain the history and particularities, show us the best points and let us enjoy ourselves without hurry, taking photos and admiring everything.
We couldn't have asked for more!
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731danielec
July 4, 2025
Penguin sighting
beautiful speedboat excursion. beautiful views, many birds and penguins. definitely a recommended trip (especially when there is good weather)
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gabrielBZ
March 24, 2025
Precise islands full of pelagic birds and some, unique.
Beautiful and essential visit to the Ballestas Islands, you sail 1/2 hour in a speedboat. First you visit the coastal area and see the spectacular “Candelabra” figure made on the ground of the pre-Inca era. Then you're headed to the islands. My interest was to see birds. And my interest was filled. I wanted to see the spectacular Inca terns. The boat handling is fabulous. You are in the Pacific and you have to know how to drive very well because they come very close to the islands. The seascape or rock formations are also unique and spectacular. It's a lovely ride. And absolutely recommended.
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Departure56317057068
February 17, 2025
Definite pass
I bought two tickets, yet was refused two seats on the boat, even though it was paid for. Had a kid sleeping on me the entire trip back. Then after the tour, no one was there to drive me back to my hotel as advertised, leaving me stranded miles from my hotel. I’d recommend a company that actually follows through with their obligations. The not driving customers home seems to be a pattern given reviews (apparently should have done better research), but the tour was good, however not this company. They outsource.
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Trek775172
November 5, 2024
This is a must do in Paracas
This was definitely a tour that you should take while in Paracas. It was absolutely fantastic, first you sail to the candelabra to take pictures from the boat. They turn the boat so that each side can see it and take pictures. Then you go to Ballestas which was absolutely fantastic.
We do recommend you bring a wind breaker since you will get wet.
We highly recommend this tour
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alimig23
September 18, 2024
Good tour
Nice tour to the Ballestas Islands.
Convenient pick up at the hotel.
Our Guide, Olenka, nice, kind and prepared!
Recommended.
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最安値: パラカスからのバレスタス諸島グループツアー — $15
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