Smokey van and too much traffic at Gardens by the Bay.
Pleasant evening however too much time was spent at the Quay and this led to difficulty getting through traffic and a longish walk through crowds at Gardens By the Bay.
The transport was unpleasant as the driver smoked in the bus when it was empty-it made a most unpleasant smell when we got in.
事業者からの返答
Dear Catherine,
Dear Guest,
Thank you for sharing your feedback on the Lion City Night Out tour. We’re glad to hear you had a pleasant evening, though we’re sorry that the time spent at the Quay and the walk through the crowds at Gardens by the Bay made the experience less comfortable.
We’re especially concerned to hear about your comments regarding the transport. Please accept our sincere apologies — smoking on board is strictly not permitted, and we will be addressing this matter with the transport provider to ensure it does not happen again.
Your feedback is valuable and will help us improve our service. We hope to have the opportunity to provide you with a smoother and more enjoyable experience next time.
Thanks,
Paul
N
NSI_13
June 2, 2025 · via Tripadvisor
Good night lights experience
Great tour with boat river trip, light show visit and stop at Merlion park. The only negative part was very inexperienced pick up driver. He was constantly late and had no idea where to go, so guide was telling him the directions.
事業者からの返答
Dear Guest,
Thank you for taking the time to share your experience. We're glad to hear you enjoyed the river cruise, light show, and visit to Merlion Park—those are definitely highlights of the tour. We sincerely apologize for the inconvenience caused by the pickup driver. Your feedback is valuable, and we’ll be following up with our transportation partners to ensure better training and coordination in the future. We appreciate your understanding and hope to welcome you on another, smoother journey soon.
Thanks,
Nick (IAsia Thailand Online)
E
E5705GRsandrak
April 12, 2025 · via Tripadvisor
Lion Ciry Night Tour a Winner!
This was an evening tour really worth doing. A "bum boat" ride up the river, excellent and very knowledgeable guide, amazing sights and then the light show at Gardens by the Bay! Spectacular!! Highly recommend.
事業者からの返答
Dear Guest,
Thank you for the fantastic review! 🌟 We're so happy to hear you enjoyed the Lion City Night Out tour — the bumboat ride, the incredible light show at Gardens by the Bay, and of course, our knowledgeable guide. It's definitely a magical way to experience Singapore by night! ✨🌆 We truly appreciate the recommendation and hope to see you again on your next adventure!
Thanks,
Nick (IAsia Thailand Online)
R
Rebecca_A
April 11, 2025 · via Viator
Beautiful Garden on the Bay
Excellent tour with explanation of Singapore history and beautiful Garden on the Bay light show. Cruise on the Clarke Quay was great.
事業者からの返答
Hi Rebecca,
Thank you so much for your kind review! 🌟 We're delighted to hear you enjoyed the tour, especially the insights into Singapore's rich history and the stunning Gardens by the Bay light show. The Clarke Quay cruise is always a highlight, and we're glad you found it memorable. We hope to welcome you on another adventure soon!
Thanks,
Nick (IAsia Thailand Online)
S
Shane_H
March 27, 2025 · via Viator
Below expectations
We found the tour quite disappointing. Firstly, the whole tour group had to wait over an hour for 1 guest who missed their hotel pick-up and this caused the rest of the tour and location stops to be rushed, for example, we got to see just the last 5 minutes of the Super Tree light show and trying to push through crowds of people and race up and down stairs was far from ideal with a 7 year old child and my 72 year old mother, otherwise we would have missed out on seeing the Super Tree Grove completely and was the main draw in booking this tour to begin with - we did get some really good photos, so all was not lost. It was just disappointing and well below expectations.
事業者からの返答
Hi Shane,
Thank you for your honest feedback, and we're truly sorry to hear that your experience didn’t meet expectations. We completely understand how frustrating it must have been to have the tour impacted by delays outside of your control—especially when traveling with family, including a young child and senior guest. Your comfort and enjoyment should never be compromised.
While we’re glad you still managed to capture some great photos and moments, we know how important it is to experience the Super Tree Grove fully and not in a rushed manner. Your feedback highlights an important point, and we will work closely with our operations team and guides to better manage time and group dynamics going forward, ensuring that one delay does not impact the entire group to this extent.
Thank you again for sharing your thoughts—we truly value them and will take this as an opportunity to improve.
Thanks,
Nick (IAsia Thailand Online)
J
JOHN_C
February 26, 2025 · via Viator
Great tour and tour guide
Magdalene was an excellent tour guide and very knowledgeable about the history of Singapore and current things that are happening at the moment. She was very engaging, friendly & courteous. Would highly recommend the tour
事業者からの返答
Dear John,
Thank you for your fantastic review! 🌟 We're delighted to hear that you had a great experience on the Glittering Singapore Night Out tour. Magdalene will be thrilled to know that her knowledge, friendliness, and engaging approach made your tour even more enjoyable.
We truly appreciate your recommendation and hope to welcome you on another adventure in Singapore soon! 🇸🇬✨
Thanks,
Nick (IAsia Thailand Online)
S
samuel_ny_city
February 18, 2025 · via Tripadvisor
Wonderful way to see Singapore after dark
We started the tour with a cruise down the Singapore river. Our tour guide Aaron was very helpful and knowledgeable in explaining the history of the various sights. The sun was just setting and the skyline was starting to look wonderful with all the glittering lights of the skyscrapers. We were able to get some fantastic views of the iconic Marina Bay Sands hotel and the Art Science museum building from the river. We got to Merlion Park just in time to watch the light show at Marina Bay Sands. Then it was on to Gardens by the Bay to watch the amazing sound and light show at the Super Tree Grove. I definitely recommend this tour to anyone who wants to experience the sights, sounds and lights of Singapore after dark.
事業者からの返答
Hi Samuel,
Thank you for your wonderful review! 🌟 We’re thrilled to hear that you had such a fantastic time on the Glittering Singapore Night Out tour. Experiencing the city’s iconic skyline, Marina Bay Sands, and the mesmerizing light shows after sunset truly makes for a magical evening!
Aaron will be delighted to know that his knowledge and guidance enhanced your experience. We appreciate your recommendation and hope to welcome you back for more unforgettable moments in Singapore!
Thanks,
Nick (IAsia Thailand Online)
S
Samuel_P
February 18, 2025 · via Viator
Wonderful way to see Singapore after dark
We started the tour with a cruise down the Singapore river. Our tour guide Aaron was very helpful and knowledgeable in explaining the history of the various sights. The sun was just setting and the skyline was starting to look wonderful with all the glittering lights of the skyscrapers. We were able to get some fantastic views of the iconic Marina Bay Sands hotel and the Art Science museum building from the river. We got to Merlion Park just in time to watch the light show at Marina Bay Sands. Then it was on to Gardens by the Bay to watch the amazing sound and light show at the Super Tree Grove. I definitely recommend this tour to anyone who wants to experience the sights, sounds and lights of Singapore after dark.
事業者からの返答
Dear Samuel,
Thank you for your fantastic review! 🌟 We’re so glad to hear that you had a magical experience on the Glittering Singapore Night Out tour. Seeing the city transform at sunset, with its dazzling skyline and iconic landmarks, truly makes for an unforgettable evening.
Aaron will be delighted to know that his knowledge and insights added to your experience. The light shows at Marina Bay Sands and Gardens by the Bay are definitely highlights, and we’re happy you enjoyed them!
We truly appreciate your recommendation and hope to welcome you back for more incredible moments in Singapore. 🇸🇬✨
Thanks,
Nick (IAsia Thailand Online)
S
Sam_S
February 12, 2025 · via Viator
Nice river cruise, got to...
Nice river cruise, got to see light show, good/knowledgeable guide. Would recommend
Filling minimum character requirement.
事業者からの返答
Dear Sam,
Thank you for your review! 🌟 We’re glad you enjoyed the river cruise, the stunning light show, and the insights from our knowledgeable guide. Your recommendation means a lot to us, and we hope to welcome you on another adventure.
Thanks,
Nick (IAsia Thailand Online)
A
Andrea_E
February 9, 2025 · via Viator
Exceptional guide but photo in advert misleading.
Hi. Enjoyed the trip but your advertising is somewhat misleading! It wasn’t the night time on the water we expected. You are on the boat in daylight.
Plus Venkat our driver might need a bit more experience of the city before taking passengers!
However , our guide was fantastic. She was the best guide we have ever experienced. My heart went out to her when a couple went their own way. They showed no interest in joining in the event and constantly hovered back after the boat trip. As they headed their own way they saw me as I hailed them over and they both looked at me but carried on along their own path. The other 2 passengers agreed with our feelings that it was no accident that they did not return to the bus. The guide did her best to find them and we were a minute or two late for the light show.
Disgraceful behaviour from that couple.
事業者からの返答
Dear Andrea,
Thank you for your feedback! We’re glad to hear that you enjoyed the trip and that your guide provided such a fantastic experience. She will truly appreciate your kind words! Our team always strives to ensure a smooth and enjoyable tour, so it’s unfortunate when unforeseen situations arise.
We appreciate your input regarding the boat timing and will review how we communicate this in our advertising to better manage expectations. Additionally, we will take your comments about the driver into account as we continuously work to improve our service.
Thank you again for sharing your experience, and we hope to have the opportunity to welcome you back for an even better experience in the future!
Thanks,
Nick (IAsia Thailand Online)
