excellent Roman cuisine I recommend carbonara excellent saltimbocca alla romana family restaurant very friendly staff great price quality
事業者からの返答
Ciao,
Grazie mille per il suo gentile commento sul nostro tour Gardens by the Bay & Marina Bay SkyPark con trasferimento andata e ritorno. Siamo felici che abbia apprezzato l’atmosfera familiare, la qualità del servizio e la cordialità del nostro personale. È bello sapere che l’esperienza sia stata positiva anche per il rapporto qualità-prezzo. La sua soddisfazione è per noi molto importante e speriamo di rivederla presto per un’altra splendida esperienza a Singapore.
Nick (IAsia Thailand Online)
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Carol_K
September 3, 2025 · via Viator
Fun tour of beautiful parks
This is a guided tour of two iconic parks in Singapore. Enough time was spent in each and our guide Chris was both knowledgeable and friendly. Highly recommend!
事業者からの返答
Dear Carol,
Thank you for your wonderful review! We’re so pleased to hear that you enjoyed both Sands SkyPark and Gardens by the Bay, with enough time to explore each. Chris will be delighted to know his knowledge and friendly guidance made your experience even more memorable. We truly appreciate your recommendation and hope to see you on another tour soon!
Thanks,
Nick (IAsia Thailand Online)
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Gary S
March 31, 2025 · via Tripadvisor
Visiting Iconic Locations in Singapore
This trip is to pick you up at your Hotel and transport you to both Skypark and Gardens by the Bay supplying the E Ticket to get in to both.
The positives... You get the tickets by email and the driver communicates with you on WhatsApp. He arrived on the time scheduled on pickup at both the Hotel and Skypark, but he is just a taxi in all sense of the word.
The negatives.... You can easily book E- Tickets yourself as both attractions are very close to each other. The Gardens by the Bay tickets do NOT include the Flower Walk in the Super Tree section which is a further $28 per person and this is worth getting at the start.
We started at 2pm which is too early if you want to see the light show, as they are at 7.45 & 8.45pm each night so once we completed the Skypark we were at GBB at 3.45pm which is far to early for the light show at 7.45pm as you can do the whole Gardens attractions in 2-2.5hrs.
Now the issue with this is that you cannot just ask to be picked up early unless everyone with you (8 people) agree to go back with you ? Unless you decide just to pay for a taxi back to your hotel which we did as otherwise due to humidity there is nowhere to go to get out of the heat.
GBB is well worth the visit but I would start the taxi tour for this at a later time ie,3pm or 4pm.
We did have an issue with our driver who was a bit on the unprofessional side and arrogant but we did not let this spoil our day on both attractions.
事業者からの返答
Hi Gary,
Thank you for taking the time to leave such a detailed review. We're glad to hear you enjoyed the iconic attractions and that the logistics, including ticket delivery and prompt pick-up, went smoothly. Your feedback regarding the timing and the optional Super Tree Walk is much appreciated and helpful for future travelers considering this experience.
We’re sorry to hear that the timing didn’t align well with the light show and that the return transfer arrangement wasn’t as flexible as you'd hoped. Please do book the private tour next time which offers greater flexibility. Also, we sincerely apologize for your experience with the driver – that’s certainly not the level of professionalism we strive for and will be followed up internally. He has said that at no point he was unprofessional to your group.
We’re grateful you still enjoyed both attractions and hope to welcome you back for an even smoother experience next time!
Thanks,
Nick
R
roy_m
February 1, 2025 · via Viator
Not happy ??????????????????????????????????????????????????????????????????????????????????????????????????????????????
They canceled 1 hour before and left us hanging. We were successful doing the tour ourselves only due to hotel location being walking distance to all the sites
事業者からの返答
Hi Roy,
Thank you for your feedback. We sincerely apologize for the inconvenience caused by the last-minute cancellation of your tour. This was only because we have been waiting (we emailed twice) for your hotel information which you only provided 1 hour before which was too late to arrange a guide. We also suggested that you can the next day.
We're glad to hear that you were still able to visit the sites and enjoy them on your own, thanks to your hotel's convenient location. However, we always strive to provide reliable service, and we truly regret that we did not meet your expectations on this occasion.
Your feedback is valuable to us, and we will work on improving our communication and operational procedures to avoid such situations in the future
Thanks,
Paul
5
567jacih
January 13, 2025 · via Tripadvisor
Awesome Singapore Tour
Michael was a wonderful guide and made sure we saw everything we wanted to see. Gardens by the Bay was awesome!! Bum boat was even great with the torrential rains.
事業者からの返答
Dear Guest,
Thank you for your kind review! 🌟 We’re so glad to hear that Michael provided such a wonderful experience and made sure you saw everything you wanted to during the tour. We're also thrilled you enjoyed the Gardens by the Bay and that the bum boat ride was still enjoyable, even with the rainy weather!
Your feedback is greatly appreciated, and we hope to welcome you again for more unforgettable experiences in Singapore!
Thanks,
Nick (IAsia Thailand Online)
3
361elyanak
December 17, 2024 · via Tripadvisor
particularly impressive sight
The area offers delightful opportunities for leisurely strolls. The nightly shows are truly breathtaking, and the Cloud Dome is a particularly impressive sight.
事業者からの返答
Dear elya,
First and foremost, we would like to thank you for leaving a positive feedback. We are beyond glad that you enjoyed the tour. That said, we hope to see you again!
R
Ryndy1
November 24, 2024 · via Tripadvisor
A must for tourists visiting Singapore
Great experience, it was a perfect day out from start to finish! Cloud Forrest had to be the highlight of the day, but there's several landmarks you will see at any point of the trip.
事業者からの返答
Dear Ryndy1,
Thank you for your wonderful feedback! We’re thrilled to hear that you had a perfect day exploring Sands SkyPark and Gardens by the Bay. The Cloud Forest is truly a breathtaking highlight, and we’re so glad it left such a memorable impression on you.
It’s fantastic to know you also enjoyed seeing the iconic landmarks along the way—there’s so much beauty to take in throughout the trip! We hope to welcome you back for another unforgettable adventure in the future. Thank you for choosing us!
Thanks,
Nick (IAsia Thailand Online)
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Deborah_L
November 5, 2024 · via Viator
Driver was amazing
The driver was a really helpful and kind man. Thank you for being patient. Sands had fab views but it was an experience
事業者からの返答
Hi Debora,
Thank you for your kind feedback! We’re so glad to hear that your driver was helpful and patient—it’s always our goal to provide seamless and friendly service to make your experience as enjoyable as possible.
We’re delighted that you enjoyed the fabulous views from Sands SkyPark. It truly is an unforgettable perspective of Singapore’s stunning skyline. We hope to have the pleasure of welcoming you back for more memorable experiences in the future!
Thanks,
Nick (IAsia Thailand Online)
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YOLANDA_P
April 23, 2024 · via Viator
Terrible, unprofessional tour company!!!
Driver was late picking us up. Driver dropped us off without entrance tickets. We had to pay twice!! Tour description said it was a four hour tour and pick up would be 6 PM. Driver said he would be back to pick us up at 8:15 PM. So we had to catch our own Uber ride to the hotel. . I’ve contacted this third-party tour company, and they have ignored my requests for a complete refund. Poor, poor, poor, unprofessional tour company. Do not book this tour!!!
事業者からの返答
Firstly, we'd like to offer our sincerest apologies again for any inconvenience we may have caused you. We are dealing with this on our end. As mentioned in the private message we still investigating for this case and waiting for response. We will get back to you asap.
Thanks again for your understanding.
F
farahjamal9
April 17, 2024 · via Viator
It's just beautiful to...
It's just beautiful to see....the transportation was helpful and comprehensive.
We have spent a memorable time over there and enjoyed well the gardens as well as the foods...satay were too good!
1人が参考になったと回答
事業者からの返答
Hi farahja,
Thank you for spending time to leave this valuable and positive feedback. We all love what we do. So your feedback gives us all tremendous happiness and encouragement to continue working hard because it tells us that we are doing something right.
Do visit again as we'd love to have you as our customer.
Regards,
Kim H
Manager
