We took several routes to get to know El Salvador with the company and we thought the service was very good, they are very punctual, kind, patient, and polite; also the buses are in good condition, with air conditioning on all trips, highly recommended.
事業者からの返答
Qué alegría leer esto! 🙏 Gracias por confiar en Alfarito Tours
para conocer nuestro lindo El Salvador.
Nos llena de orgullo que destacaras la puntualidad, la amabilidad y el buen estado de nuestros buses con aire acondicionado.
Nuestra meta es que cada ruta sea cómoda, segura y sin afanes para ustedes.
¡Los esperamos para la próxima Aventura
B
B8949RRjd
August 3, 2026 · via Tripadvisor
Alfarito Tours excellent
Alfarito Tours very good service, kindness, good vehicles, the drivers very attentive, excellent service
事業者からの返答
Gracias por tu confianza en Alfarito Tours! 🥳
Nos encanta que hayas tenido una excelente experiencia con nuestro servicio y equipo.
Seguimos rodando para llevarte seguro y cómodo.
¡Bienvenido cuando quieras volver!
9
985andresd
August 3, 2026 · via Tripadvisor
Excellent service
Excellent service, very punctual, the vehicles and the drivers spectacular, no rushing, they fulfilled the agreed-upon tours and a little more, the best price-quality ratio, thank you!!!
事業者からの返答
Muchísimas gracias por tu confianza! 🙏
Nos alegra muchísimo saber que disfrutaste el servicio y que fuimos puntuales y cumplidos.
Para nosotros es un gusto acompañarte y darte un viaje seguro, sin afanes.
¡Aquí estaremos cuando nos necesites de nuevo! 🚐
M
MMGLA
July 13, 2026 · via Tripadvisor
Reliable, safe, polite service!
This company was perfect for what we needed. We did not want to drive ourselves as it was our first time in El Salvador. We needed transportation from Mizata to an Airbnb in Ataco and then a few days later transportation from the Airbnb to a hotel in San Salvador. Our Spanish is limited, but our guide used translation apps to communicate with us. He also arrived early for each transfer which was very much appreciated because we are very prompt people. At the last minute, I texted the company to see if we could add on a visit to Cerro Verde and they accommodated that! Our driver let us roam the area as long as we wanted. I also had two emergencies which required mosquito itch cream and tampons and he made two separate stops for us to get the items we needed.
The transportation was the biggest source of stress for me when I was planning this trip and this company completely eliminated that stress and made that portion of our trip so easy!!!!
If you prefer not to rent a car—book with this company! They are great!
事業者からの返答
Thank you so much for your review! 💚
We’re thrilled to know we could take the stress of transportation off your hands and that you felt safe traveling from Mizata to Ataco and San Salvador. I
t’s essential to us that you enjoy El Salvador without worrying about driving.
Having our driver assist you is exactly what we aim for: ensuring you feel supported and safe every step of the way.
Thank you for being punctual and for trusting @AlfaritoTours_elsalvador for your first visit to El Salvador.
We hope to see you again soon! 🇸🇻
A
Andy_S
April 5, 2026 · via Viator
Would give zero stars if it were possible
This was supposed to be a private car from the airport to the hotel. There was no guy to meet me at arrivals. I contacted them on WhatsApp and they told me to go to Point B, which I did. After much discussion, eventually a guy turned up with my name on a card, but rather than being my driver, he put me in a standard taxi to the hotel!
The taxi was is terrible condition, the warning lights on the dashboard looked like a Christmas tree. Worse still, one reason for getting a private car is so I can sit in the front. In the taxi I had to sit in the back and could see nothing. I could just have easily got a standard taxi and it would probably have been cheaper.
I would certainly not recommend using this company, complete waste of time and money.
事業者からの返答
I appreciate your honesty and punctuality. You are right, we didn't meet your expectations for this service. We suggested changing the vehicle on the spot, but you didn't accept that alternative. Despite everything, we made sure she reached her destination. The driver was very professional. In our previous conversations, didn't request to sit in the front, as passengers are seated in the back for their safety.
T
Tania_W
April 1, 2026 · via Viator
Excellent transportation in San Salvador
Excellent service overall. We hired them for transfers from and to the San Salvador airport. On time, comfortable air conditioned cars, friendly helpful staff and drivers. Highly recommend!
事業者からの返答
Thank you so much for your review! 😊 We're so happy to hear that your experience with our transfers to and from San Salvador airport was excellent.
The punctuality, the comfort of our air-conditioned vehicles, and the friendliness of our team were all fantastic.
Thank you for recommending us and for trusting us.
We hope to have the pleasure of serving you again on your next visit to El Salvador! ✈️🚗
A
Abby_D
March 23, 2026 · via Viator
Communicative and Easy...
Communicative and Easy pick up. Waiting for me with a sign but knowing what I know now, would’ve gotten an Uber
事業者からの返答
Thank you for your honesty!
I'm glad to hear the service was communicative and easy to use. Don't worry, we understand that sometimes other options may need to be considered.
Although Uber is a good option, we strive to provide a personalized and safe service.
A
Anna_L
March 13, 2026 · via Viator
Good Ride
Good experience, the man was waiting right outside the airport exit from customs with a sign with my name on it. Only reason I didn’t give 5 stars was because there was no communication beforehand via Whatsapp or anything, so I was a little worried that there was no confirmation. Otherwise great.
事業者からの返答
Thank you so much for taking the time to share your experience! 😊
We're delighted to hear that the service at the airport was excellent and that our driver met you promptly at customs with your sign.
We sincerely apologize for the concern caused by the lack of prior communication via WhatsApp. You're absolutely right: advance confirmation is a key part of 5-star service. We will review our process immediately to ensure that every customer receives their confirmation via WhatsApp before their flight.
A
Andrew_S
February 18, 2026 · via Viator
Excellent service...
Excellent service fantastic drivers and communication on WhatsApp was brilliant. Would advise to use from out experience
事業者からの返答
Thank you so much! 😊 I'
m glad to hear you enjoyed the service. Our drivers and team strive to provide high-quality service, and it's great that you noticed.
A
Adele_H
February 12, 2026 · via Viator
A good journey , felt safe.
Great communications before pick up, and the journey was smooth. A good price for an hour journey from the airport.
事業者からの返答
Thank you very much for your comment. We are glad to know that the communication was clear. and that the trip was comfortable .
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