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Our driver was very friendly and professional but when we got to the resort we realized that this is a condo complex and every lounge chair and picnic table was being reserved by tenents who had gone out in the morning and reserved every place to I sit with a towel or a book or a beach bag or a book....so on and so on. The water in the pool was ice cold as well, we won't be going back.

This experience was beautiful please note this is not the most fun. The food is mediocre but expensive my daughter wanted a sandwich they charged us 19.99 for a regular nothing fancy sandwich. We got 2 towels but its was three of us that I paid for and we got 4 drink tickets 2 per adults. I didn't get any tickets for my 8yr old to get a soda or water 4.00 for soda. Majority of our family booked with thur Carnival they got access to the beach with activities. ANNND their commute to the beach was easy, we had to walk pass the tourist area up the stairs up the hill and back down, to get to our guy. It was scary. Now back to the resort, what I can say is, they dont let the people who constantly try to sell u crap all day come on property and that's appreciated. But once u step off the platform they approach you left and right. Again this place is beautiful, clean, with excellent customer service the bar staff is very welcoming. Our waiter was very patient and attentive. Just kno this place is more of a chilling spot. The pool is beautiful and the beach is nice also. No floats or activities just plain swimming and good music. My daughter's fees should have been cheaper or free. I felt it was a waste of money for her. I recommend this trip for older not young. You get no lounging chairs just a table at the outside restaurant or the bar.

This is a wonderful place for friends and family. The water is amazing me and my family truly enjoyed ourselves.

The Resort is beautiful and not over crowded, employees were friendly and helpful. Will definitely go back next time we are in Roatan.

Infinity bay is great. Viator is terrible! They completely misrepresented the day for me. I paid over $100 per person to do an activity that only should cost $30! Viator claims lowest price but this is not even close to true. To be clear I have been to Infinity Bay likely 20 Plus times and always just gotten a day pass. This time I had my family with me and wanted a special time so I paid $125 for an adult to get a $30 Day pass and a towel! They were Supposed to give us a ride but they were not there at 9 as requested so I had to pay for the ride myself.

Great day in Roatan at Infinity Bay. Picked up promptly by our driver Dave from Charlie’s Tours. Good food, drinks, pools and beach. Dave told us all about Roatan, took care of us all day and returned us to the ship on time!

We picked this resort to dive from for the day at port and the resort is great! Bummed because we could not dive due to the weather but our driver, the bar staff, and personnel at this resort were top notch. Thinking about coming back for a week to explore the dive sites in the near future.

We love West Bay and Infinity Bay Resort and always like to return for a longer stay or just for a few hours of snorkeling. Love it here.

Dave was awesome! I was worried about getting back to our ship. It was not an issue. Dave made sure we had a great time at Infinity Bay and dropped us right off at our ship. I’ve never had such great service. Would definitely book this again. Infinity Bay is well kept and beautiful.

The tour driver was amazing. She made our time in roatan a very special one. The beach was nice and clean and the service amazing