We took the cruise on the Signature Deck and it was a great experience. Perfect weather, the food and drinks were excellent, the potjie experience was outstanding. Impeccable organization. You couldn't ask for better. The sighting of animals in the river was thrilling. The sunset was simply fantastic.
事業者からの返答
Thank you for the glowing review! We’re delighted that you loved the Signature Deck, the potjie, and that fantastic sunset. Spotting wildlife from the river is always a highlight for us, too. We hope to see you on board again soon
F
fabiov2284
December 28, 2025 · via Tripadvisor
Disgusting
Absolutely disgusting
I had been in contact with this Rubbish explaining that my daughter is in a wheelchair can not walk and would this be something she could do
Sickening to say the least
The vehicle they sent to collect us from the palm river lodge was 15 minutes late and not accessible
We get met on theirs site to our total disbelief stairs going down no ramps no nothing
After complaining they brought this ramp which did not meet any platform and was a very steep launch then again no ramps to get into the boat
They should be ashamed
事業者からの返答
Thank you, Fabio, for your valued feedback. Please accept our sincere apologies for not fully meeting your expectations regarding wheelchair access. We do have a mobility-friendly toilet onboard; however, due to fluctuating water levels, a fixed ramp on the jetty is not feasible. For this reason, a movable ramp is used where required, with our team assisting guests on and off the boat. We regret that this arrangement did not meet your needs on the day and appreciate your feedback as we continue to review and improve our accessibility solutions.
J
justincY6410YM
November 16, 2025 · via Tripadvisor
Experience of river cruise and dinner
Cruise was a 5 star experience - drinks and service great. The dinner afterwards was a 2 star experience - the food was not good at the dinner after the cruise.
F
FrequentFlier496656
July 30, 2025 · via Tripadvisor
Super!!! Two spans, transboundary river with beautiful views, landscapes and air
Great service, drinks, food, songs from the employees!!! The views are amazing. All advised with full board and dinner!!!
事業者からの返答
Thank you for the kind review and recommendation!
G
Giannina S
July 20, 2025 · via Tripadvisor
Thoroughly Enjoyed!
Overall, we loved our experience—the food was delicious and beautifully presented. I tried ostrich for the first time, which was a unique highlight. Drinks were included, though I’d recommend offering cocktails as an option. The only downside was that our server seemed a bit overwhelmed. It’s a very romantic setting—perfect for couples!
事業者からの返答
Thanks so much for your wonderful feedback Giannin! We're thrilled you loved your experience, especially the delicious food and beautiful presentation. We also appreciate your suggestion about offering cocktails and will certainly consider it. We're sorry to hear our server seemed a bit overwhelmed; we're always working to ensure our team provides the best service possible.
J
Janet_M
July 17, 2025 · via Viator
Zambezi River magic
Amazing. Beautiful. Luxury. Hippos, elephants, baboons and vultures spotted. The mighty Zambezi River. Open bar and freshly prepared light snacks full of colour and flavour. The sunset priceless. What an experience!
事業者からの返答
Thank you for the detailed review and recommendation Janet. We are glad you had a splendid time with us.
C
ClaireG003
July 15, 2024 · via Tripadvisor
Recommend highly - so good, I went back again the next night! Extremely professional 5* service.
Great experience out on the water. Staff couldn’t do enough for you. Great quality food and unlimited drinks. Boat was quiet so as not to disturb the animals and as a result we saw loads. The sunset was just jaw dropping. Highly recommend.
事業者からの返答
Thank you for the great recommendation and for the review Claire. We are glad you had 5-star experience with us.
P
Prashant B
May 25, 2024 · via Tripadvisor
Great sunset cruise experience
Well organized cruise.. got good sunset views.
Very good food too.
Friendly staff.
Got a chance to see Hippos , elephants, crocodiles during the cruise.
事業者からの返答
Thank you Prasha for the great review, we are glad you enjoyed this combo experience.
P
Patrick_t
May 6, 2024 · via Viator
Absolutely amazing
Best meal we had in Zimbabwe so far. Cruise was amazing and we were fortunate to have Luba take care of us in the ship and at dinner she is outstanding.
Thank you for this experience
Saw lots of hipppo, crocodile, a bush buck and even an elephant. Highly recommend
事業者からの返答
Thank you for the great review and recommendation Patrick. We are glad our meal was the best you had in Zimbabwe and you had an amazing time with us.
L
Lvn4vacation
April 26, 2024 · via Tripadvisor
What a wonderful experience!
We have been traveling through Africa on a budget but splurged on the Signature Deck for the Zambezi Sunset Cruise and the dinner afterwards. Fortunately we had walked about ten miles that day so we were prepared to eat! And eat we did.
First of all, the Pure Africa boat was so much nicer and more comfortable than any other out there on the water. In addition to the deck chairs and tables under the sun, there were couches and stuffed chairs in the shade. Everyone had a little section that afforded comfort and privacy. We saw lots of hippos and zebra and gazelles at the end. The appetizers and drinks were great as well as the staff on the boat!
Then, we sat under the stars and enjoyed a wonderful potjie dinner. The flavors were amazing and the food was plentiful! It was a multi course meal with soup and dessert. We loved it all and would definitely recommend!
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事業者からの返答
Thank you so much for the great review and recommendation. Indeed, you made a great choice as our combo is one of the unique experiences you would find in Victoria Falls. We are glad you had a wonderful combo experience with us.
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