Simply great. A pity that the pilot made little or no explanations. A real pity. Last time the pilot gave a big amount of info.
事業者からの返答
Thank you for your feedback. We’re very glad to hear that you had a great experience overall.
At the same time, we’re sorry to learn that the explanations during the tour did not meet your expectations this time. We truly value informative and engaging guidance, and your comment helps us improve our service. We will certainly share your feedback with the team to ensure a more detailed and enriching experience in the future.
We appreciate your honest feedback and hope to welcome you again for an even better experience next time.
J
Jenni_K
November 8, 2025
Amazing views
Amazing views but being in the back seat in the middle meant I could not see a lot and take photos. My husband loved it
事業者からの返答
Thank you for sharing your feedback! 🌟
We’re glad to hear that your husband enjoyed the experience and that you appreciated the amazing desert views. We also appreciate your note about seating — we’ll keep this in mind to help guests have the best possible experience and photo opportunities in the future.
We hope to welcome you both again soon for another memorable adventure!
Warm regards,
Arabia Horizons Team
M
Miosotis_F
October 18, 2025
Good to know
We were very excited for this tour with the opportunity to see the Dubai skies. Unfortunately, the morning was overcast so visibility for pictures were difficult. The driver and staff were lovely and accommodating. We paid an extra fee to sit in the front of the helicopter thinking we were going to have the entire space and then got seated with another passenger. We then found out the other passenger did not pay ☹️. There was available seating in the back ( we felt duped). I wish they would have told us this. We may not have spent the extra money and have taken our chances at the seating arrangement. So be aware that you may get seated in the front of the helicopter without having to pay extra. Overall, it was a great experience- the pilot was very informative during our flight. We chose the 15 min flight and we were able to see all the highlights we were interested in such as the Palm and World Islands and other landmarks.
1人が参考になったと回答
事業者からの返答
Thank you for taking the time to share your feedback.
We’re glad to hear that you enjoyed your helicopter tour and found the pilot informative, as well as getting to see landmarks like the Palm and World Islands.
We sincerely apologize for the confusion regarding the front seat arrangement and understand how that impacted your experience. Your comments are valuable, and we will ensure clearer communication about seating and extra fees in the future so that our guests know exactly what to expect.
We truly appreciate your feedback and hope to welcome you back for another memorable flight experience in Dubai.
A
alfredo_d
June 4, 2025
Aerial escape
Very pro team including crew. Too bad no safety instructions in French during my visit.
事業者からの返答
Thank you for your kind words about our team and crew – we truly appreciate your feedback. We’re sorry to hear that safety instructions were not available in French during your visit. Your comment is valuable, and we will work on improving our language accessibility to better serve all our guests. We hope to welcome you again soon!
S
ScoobyDownUnder
April 16, 2025
Great after a lengthy wait
There is quite a wait before flying, and you need to take photo id ( something not listed in the trip advisor details!)
However, once in the sky it is great and highly recommended!
事業者からの返答
Thank you for your feedback! We appreciate you highlighting the wait time and the importance of bringing a photo ID — that's definitely helpful information for future guests. We're glad to hear that once in the sky, the experience was worth it and highly recommended! Hope to have you back again soon!
B
Bradley_H
January 31, 2025
Amazing
Amazing. Couldn’t fault it, from start to finish every thing we expected and more. Definitely come back again
事業者からの返答
Thank you so much for your fantastic feedback! We’re so glad to hear that your experience exceeded your expectations from start to finish. It means a lot to know that everything went perfectly. We can’t wait to welcome you back again for another unforgettable adventure!
5
567dubaih
November 1, 2024
Flug top
Everything great, had panoramic seat booked and 25 minutes. Procedure professional and friendly. The photos taken by the staff at take-off landing are quite expensive. What was unacceptable was that the staff refused to order us a taxi 🚕. We had to go to the Atlantic Ocean and take one to the hotel at the taxi rank. We've never seen anything like this before
事業者からの返答
Vielen Dank für Ihr Feedback! Es freut uns, dass Sie mit dem Ablauf und dem Service generell zufrieden waren. Wir entschuldigen uns jedoch für die Unannehmlichkeiten mit dem Taxi. Das entspricht nicht unserem Standard, und wir werden dies intern besprechen, um sicherzustellen, dass es in Zukunft besser gehandhabt wird. Wir schätzen Ihre Anmerkungen und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! 🌟
L
Leeanne_H
October 28, 2024
First timer
While the ride was great and safety was well considered, there was not much of a personal touch especially when asked for assistance post trip to book a taxi.
事業者からの返答
Hello,
Thank you for your review and for choosing to ride with us! We’re delighted to hear you enjoyed the experience and felt safe throughout. However, we apologize for the lack of assistance in arranging a taxi post-trip. Your feedback helps us improve, and we’ll make sure our team is more attentive to guest needs, even after the ride. We hope to welcome you back in the future and provide an even better experience. Safe travels!
Best Regards
J
Jennifer_E
September 19, 2024
Helicopter trip
It was a memorable experience - a must do when you’re in Dubai!! Amazing views of the main attractions of the Palm & downtown.
事業者からの返答
Hi, thank you for taking the time to leave us feedback. We’re glad that you enjoyed your helicopter tour with us. We hope to see you again soon!
O
Orkun_C
September 6, 2024
Great tour
It was Great tour we have seen in Dubai in sky it was a beautiful view we enjoyed every second Thanks
事業者からの返答
Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed your helicopter ride with us. We look forward to welcoming you aboard again in the future for another incredible flight!
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