We had a light, easygoing tour and a wonderful experience. Paco was friendly, helpful, and knowledgeable about Harvard, MIT, and Boston, sharing interesting facts throughout the day.
We enjoyed lunch at Quincy Market, time exploring Faneuil Hall, and the one hour Boston Harbor Cruise, which offered beautiful views of the city’s historic buildings
A highlight was visiting the Boston Public Library, where our girls had a great time. Paco was also flexible in accommodating our requests, and his excellent service made the tour even more enjoyable. We would definitely recommend this tour to anyone visiting Boston.
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service we've provided! We look forward to welcoming you back on your next visit!
G
gretchenb403
July 2, 2026
Harvard, MIT and Boston river cruise
Paco did a great job showing us around the spots at Harvard, MIT and arranging our river cruise tour. Since we were his only pickup he also accommodated us and picked up at our hotel instead of a nearby one. He loves Boston and knows the city and info about it. We had plenty of time to ask him questions and also explore a bit on our own.
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service
we've provided! We look forward to welcoming you back on your next visit!
S
StanT937
June 11, 2026
Great Boston tour
Paco our tour guide gave a very interesting tour of the Boston area.
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service
we've provided! We look forward to welcoming you back on your next visit!
E
Explore788130
May 8, 2026
Excelent event
The experience was amazing. The dream came true. The guide Willy was very kind and dedicated to enhance the experience.
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service we've provided! We look forward to welcoming you back on your next visit!
X
X7475BWjamesb
February 5, 2026
Great trip highly recommend
Had a fantastic day with Jeffrey & Chloe. We saw so much in a short space and both guides really looked after us, giving so much local information and nothing was too much trouble. Would definitely recommend - 5 Stars!
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service
we've provided! We look forward to welcoming you back on your next visit!
N
Navigate06845105199
January 10, 2026
Boston city tour
Paco is very friendly and socialble and he told us a lot of new information about our trip. Our trip today is very amazing.
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service we've provided! We look forward to welcoming you back on your next visit!
J
JericoLicup
November 29, 2025
It was ok...
The tour was supposed to be for a small group of 12 with a guide. There was only me and my family, so 4 total. Not sure if that was why the tour felt off. We got to Harvard, and the tour was pretty simple with some interesting tidbits. For the MIT tour, we were dropped off and told to walk around to discover MIT on our own, so this part of the tour was pretty useless. Same thing happened for the rest of the itinerary. The boat tour was pretty cool. Basically, it was like a glorified chaffeur experience with stuff I could've looked up online about the spots. Not the usual well versed l, knowledgeable, and have interesting tidbits from a guide experience.
事業者からの返答
Thank you for taking the time to share your detailed feedback regarding your recent experience with us. Please accept our sincerest apologies that several aspects of your tour did not meet the standards you expected. We understand your disappointment, as the promise of a knowledgeable, guided experience is a core part of our service. We have taken the following actions: 1. Your feedback has been escalated to our Head of Operations for a thorough review with the guide and operator involved. 2. We are reinforcing our training protocols to ensure all guides provide the well-versed, engaging commentary that is promised in our itineraries. We truly We hope you might consider giving us another opportunity to provide you with the high-quality experience you deserve.
C
Carey_R
November 9, 2025
Misleading Description
The description is deceiving for this tour. The guide is more of a chauffeur. When we arrive at Harvard we were placed in a group of more than 40 people. MIT we were on our own to wonder. The boat ride was enjoyable. We walk over to Quincy Market on our own and left the tour at that point.
事業者からの返答
Thank you for your feedback, and please accept our sincere apologies for the experience not meeting expectations during certain parts of the tour.
We’ve looked into the situation with our guide. At Harvard, we encountered an unexpectedly large group that day. To ensure everyone could still receive a proper guided experience, our guide arranged for you to join the Harvard student-led tour group so that you wouldn’t miss the campus narration. At MIT, due to extreme parking shortages, our guide spent considerable time searching for available space but was unfortunately unable to secure one. To maximize your visit time, the guide provided directions and accompanied the group part of the way before guests continued on their own.
We truly regret that these logistical challenges affected your day. Please know that our guide did provide commentary during the ride, and we appreciate your kind words about the enjoyable boat ride—it encourages us to keep improving.
We hope to have another opportunity to provide you with a more seamless experience in the future.
C
Corrie_T
October 16, 2025
A fantastic Campus tours
I really enjoyed the tour! Leo was a friendly driver-guide, and the Harvard campus visit was a highlight — the student guide’s explanation was truly engaging.
事業者からの返答
Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed the tour and that Leo’s friendly service and the Harvard campus visit—especially the student guide’s engaging explanation—made your experience memorable. We look forward to welcoming you back on another tour soon!
R
ranch_l
October 5, 2025
Tour guide and driver is...
Tour guide and driver is great but overall tour not showing much. Harward tour guide was great Ivana and driver Jeffry was nice
But ther was no tour at MIT and no guide or any information just jeffry drive to near campus. That’s no tour to MIT
Thx jeffery
事業者からの返答
Thank you for taking the time to share your feedback about your recent tour and for your kind words about our guide Ivana and driver Jeffery. We are delighted to hear that you enjoyed the Harvard portion of the tour and their excellent service.
Regarding your comments about the MIT visit, we truly appreciate you bringing this to our attention and we understand your expectation for a guided experience similar to the one at Harvard. We would like to kindly clarify that, unlike Harvard, the Massachusetts Institute of Technology (MIT) does not permit external tour guides to lead groups inside its buildings. Therefore, our visit is designed as an external viewing stop, allowing guests to see the iconic buildings and take photographs from the public areas and lawns. We apologize for any lack of clarity in communicating this arrangement beforehand. Our guide did provide some commentary, but we recognize it may not have met your expectations for a full guided tour.
Your feedback is invaluable, and we will take steps to ensure future descriptions of the tour are clearer about the nature of the MIT stop to manage expectations accurately.
We sincerely hope you were still able to capture some great photos and enjoy the unique atmosphere of the campus. Thank you again for your valuable input, and we hope to have the opportunity to welcome you on another tour in the future.
