This was a fantastic trip we will not forget! To ride in a high tech vehicle and walk on top of a glacier wow!! Highly recommend this tour!!
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service we've provided! We look forward to welcoming you back on your next visit!
C
CheliNye
September 24, 2026
This was a great tour. We...
This was a great tour. We got to see so much nature, lakes, and scenery and of course the glacier was beautiful. There were many photographic opportunities and our guide was so helpful. Dave was the best!
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service we've provided! We look forward to welcoming you back on your next visit!
C
curtisk2018
September 7, 2026
Nice small group trip could use a little improvement
The guide was good, it’s a long drive and he could have given us more historical details on the drive up like other guides I’ve been with. We also had to rush through lunch(not his fault) as one couple came back to the bus very late.
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service we've provided! We look forward to welcoming you back on your next visit!
4
415qyl
September 5, 2026
Good
The guide is very good, he support everyone and talking with the history and something about the tourist attraction
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service we've provided! We look forward to welcoming you back on your next visit!
H
haoweis2026
September 5, 2026
Wonderful trip
Nice experience, duty, responsibility
2
209fengh
September 5, 2026
jasper trip
daryl lu for five stars。really good tour guide !
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service we've provided! We look forward to welcoming you back on your next visit!
J
joiel877
August 30, 2026
Jasper Experience
The experience was awesome! Our tour guide, Daryl Lu, was absolutely wonderful. He was friendly, professional, knowledgeable, and made the whole trip feel smooth and enjoyable. He took great care of everyone in the group and made the experience much more memorable, would definitely recommend !
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service we've provided! We look forward to welcoming you back on your next visit!
E
E1822EY_
August 28, 2026
Amazing trip
Great day trip with amazing views! Carl was an excellent guide — friendly, knowledgeable and very well organized. He made the whole journey enjoyable and gave us plenty of useful information along the way.
Peyto Lake and the Columbia Icefield were definitely the highlights. We had a really good time and would highly recommend this tour. Thanks again, Carl!
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service we've provided! We look forward to welcoming you back on your next visit!
R
Resort57307104939
August 23, 2026
Jupiter Legend Corporation (yuyitravel.ca)
We booked an excursion via Tripadvisor 4 months in advance with Jupiter Legend Corporation. On the day of departure we were picked up by Carl (yuyitravel.ca) without warning. What we bought was not what we got. We were the last ones on the bus instead of being the first and we didn't have 2 seats together, the last row had very little space for our feet. We had very little information.
Nice excursion anyway, beautiful scenery.
事業者からの返答
Thank you for sharing your experience with us. We are glad to hear that you enjoyed the scenery despite the inconvenience.
Regarding your concerns, we would like to clarify the following:
The vehicle did display the logo of the company you toured with.
Your pick-up point was the third stop, and there was one more stop after yours, so you were not the last group to board.
As for the seating, we understand that you were not seated together. However, we would like to kindly note that seating arrangements are based on availability at the time of boarding, and we regret that we were unable to accommodate your preference on this occasion.
That said, we truly appreciate your feedback and will continue working to improve our service.
F
fshayat98
August 16, 2026
Poorly Organized
Guide did not tell us much about the landmarks. Stop for lunch at the Crossing was useless and a waste of time, we could have easily waited 40 minutes to eat at a much nicer restaurant and have more choices at the Columbia Glacier center.
2 hours at Columbia Glacier was also waste of time, since we did not want to do the Glacier experience. They should separate the trip for people who don’t want to do the glacier experience and NOT wait 2 hours for others to finish.
事業者からの返答
Thank you for your feedback. We appreciate you sharing your concerns with us.
We apologize that the guide's commentary did not meet your expectations. We will reinforce with our guides the importance of providing detailed and engaging information about all landmarks along the way.
Regarding the lunch stop at The Crossing, we understand your frustration. We will review our itinerary and consider alternative lunch options that offer better variety and quality for our guests.
As for the 2-hour wait at Columbia Glacier, we acknowledge that this can feel lengthy for guests who do not wish to participate in the glacier experience. However, we would like to kindly clarify that this stop is a core part of the tour itinerary, and the time is allocated to allow all guests to enjoy the activity at their own pace.
We value your input and will use it to improve our services. We hope you enjoyed other aspects of the tour and thank you for choosing us.
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