Mostly positive, driver was friendly but very focused on the Chinese passengers. Would have like to have heard more about the journey, hot spots, points of interest etc. also Misinformation on the pick up time
1人が参考になったと回答
事業者からの返答
Thank you for your kind feedback. We're glad to hear you found our driver friendly, but we sincerely apologize that the commentary during the journey did not meet your expectations. We have reminded our guides to provide balanced and engaging information for all passengers.
Regarding the pickup time, the time displayed on the platform is the earliest pickup time among multiple stops. The specific time for each stop is available in the detailed item page. We sincerely apologize for any confusion caused and are working to make this clearer in the future.
We appreciate your input, which helps us continually improve our service.
R
Roam34509228824
October 8, 2025
Not happy!
We booked a trip that included White mountains, Lost River gorge and Flume gorge.
We took the option to pay the entrance fees in advance.
We were not told that we wouldn't be visiting Lost River Gorge until the day of the trip.
We have applied for a refund of the entrance fee to Lost River Gorge and been told we are not entitled to this.
I paid for 4 tickets, who has my $100?
The advertisement also said that there would be unlimited bottled water and snacks, the driver knew nothing about this so they weren't given either.
The driver was not a tour guide, he rarely opened his mouth so we were not given any history or any other information.
事業者からの返答
Thank you for bringing these concerns to our attention, and please accept our sincere apologies for the disappointments you experienced during the tour regarding the unvisited attraction, missing refreshments, and the lack of guided commentary.
We have been unable to locate your booking based on the details provided. To help us investigate promptly—including clarifying the refund issue for Lost River Gorge, the prepaid tickets, and the refreshment service—please kindly forward your booking information to qc@uvbookings.com.
Once we receive your details, we will review your case thoroughly. We truly appreciate your patience and cooperation as we work to resolve this for you.
M
medcode
September 21, 2025
Beautiful New Hampshire Experience
Had a great time on this tour. Loved the hiking and views. Breath taking! Pan was great on taking us to both locations and helped us through the entire experience. Highly recommended.
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service
we've provided! We look forward to welcoming you back on your next visit!
V
Venture24268669292
August 10, 2025
A wonderful day
⭐⭐⭐⭐⭐ Five stars are not enough. We had a wonderful day. We really enjoyed the parks, and it wasn't a particularly strenuous walk.
However, the best part of the experience was the attentive and professional presence of Willy, our guide.
He accompanied us and explained everything in a very interesting way. Thanks, Willy, we really enjoyed ourselves.
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service we've provided! We look forward to welcoming you back on your next visit!
