I used this service to provide transportation from Rome to the port to start my cruise and from the port to the airport at the completion of the cruise. I was traveling with 7 family and friends with plenty of luggage. The communication with Jorge was excellent throughout. The drivers did a great job. I would definitely recommend this service.
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Norma_S
September 23, 2026 · via Viator
Making the reservations...
Making the reservations was easy. The driver contacted us the morning of our travel to confirm pickup time and location. We loaded up with no problems. We had two vehicles and both drivers were excellent. Got us to the pier safely.
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Rachel_R
August 30, 2026 · via Viator
Returned cell phone
Exceptional driver. One member of our party accidentally left his cell phone in the van. The driver quickly returned to the port with it.
事業者からの返答
Thank you Rachel_R for leaving us a review. And thanks for the excellent communication before the service. We passed the gratefulness to your driver, he is awesome and very very responsible indeed. Hope you enjoyed your cruise!
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Alex_R
July 8, 2026 · via Viator
Would highly recommend
Very accommodating, our flight was late Landing and getting through passport control in the Rome airport was a nightmare. But through all these delays and phone troubles getting in contact with our driver he patiently waited and got us to the port with a smile. Couldn’t have been happier with the service provided.
事業者からの返答
Thank you Alex for your review. Your communication was awesome and made our job easier. Thanks for choosing us and we wish you an excellent time during your cruise!
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Brent_C
June 5, 2026 · via Viator
Driver was prompt during...
Driver was prompt during pickup. He moved us through check in while avoiding lines. I would highly recommend.
事業者からの返答
Thank you Brent_C for appreciating our work! We hope you had a great time during your cruise! Hope you come back to Rome soon!
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Stay29678583589
January 1, 2026 · via Tripadvisor
Very happy first time in Rome
Car Service Roma arranged our shore excursions from Naples and from Civitavecchia. Both tours were awesome and very well arranged. It was our first time in Rome and we had a very nice day. The company contacted us beforehand to ask what we wanted to see and they tailored an itinerary for us. The driver was friendly and made his best for us to get to know Rome, this tour is best for creating your own itinerary.
事業者からの返答
thank you for taking the time to review us. it was a pleasure to arrange all your services in Rome and Naples. hope you come back soon!
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Bob_M
October 11, 2025 · via Viator
Wrong pick-up directions.
Driver did not know the correct cruise ship we were on and didn't speak enough English to ask the right questions when he called us that morning. We had to ask a driver of another company to call our driver to explain in Italian where we were and he finally got to us 30 minutes late. We almost missed our tour at our destination because of him.
事業者からの返答
Hello Bob_M, we’re very sorry to hear about the communication issues and delay you experienced. That’s certainly not the level of service we aim to provide. We understand how stressful it must have been, especially with your tour scheduled right after. We’ll be reviewing this incident with the driver to ensure better communication and punctuality in the future. Thank you for sharing your feedback — it helps us improve.
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Richard_S
October 4, 2025 · via Viator
Positive transition.
It was a stress free way to transfer from the cruise port to our hotel in Rome. Well worth the price. The driver was friendly and on time.
事業者からの返答
Thank you Richard_S for your kind words! We’re delighted to hear that your transfer from the cruise port to your hotel in Rome was smooth and stress-free. We’ll be sure to share your feedback with our team. We hope to serve you again on your next trip!
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Timothy_B
September 3, 2025 · via Viator
Transportation to port from Rome
The process was absolutely flaws and are driver was courteous and knowledgeable about the site we passed. Highly recommend this way of transportation to the port!
事業者からの返答
Thanks Timothy_B for taking the time to leave us a review. We appreciate it very much, and more than anything we are very glad that you enjoyed your transportation! Hope you come back soon!
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Kari_P
July 28, 2025 · via Viator
Easy and simple!
Our driver was great! He let us know where he was on the port (because it can get hectic once you disembark) which was helpful!
事業者からの返答
We really appreciate your kind words, Kari_P! It makes us so happy that you enjoyed our service and appreciated our knowledge regarding the cruise port. Can’t wait to see you back!