We had a great time feeding the giraffes and learning about the orphaned elephants.
Our driver, Lucas, did a great job of communicating with us upon booking and then leading up to the trip.
Lucas was also fabulous the day of the event, giving us a driving tour of Nairobi, and even went out of his way to show us some areas of the city that we were interested in seeing that were not specifically included in the tour. He was willing and able to answer all of our questions and was a really fabulous guide!
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G3467DHjanetm
July 22, 2025 · via Tripadvisor
A taste of wildlife. Very informative
This tour was great and informative. It was great to have the chance to see wildlife from close range. The giraffe centre gives a chance to feed and take pictures but be careful not to get too close. Elephant orphanage is a beauty. I totally recommend to anyone visiting nairobi
事業者からの返答
Thank you for the kind review and words Janet. It was great to meet you and to share stories and insights about wildlife and Nairobi's rich culture. Happy to host you again in the future.
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simonaP4012JG
July 22, 2025 · via Tripadvisor
This was an amazing experience and the guides are great and detailed. Pick up was at 8 a.m as agreed and Lucas was very reliable in communication. The giraffe centre was mind blowing. It was great to feed the giants. Elephant orphanage offered a unique experience. It important to be early to get the front row and a chance to touch the baby elephants like we did. Thank you Lucas.
事業者からの返答
Thank you for the kind review and words Simon. We are happy to have been part of your amazing experience in kenya. Happy to host you again in the future.
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Salemily
July 19, 2025 · via Tripadvisor
They are inexperienced and sent sick guides
Guides showed up over an hour late in a beat up old car. They were both sick and now so am I. We missed half the elephant orphanage experience because they didn’t understand what tickets to buy. No bottled water as advertised. Not a good experience.
事業者からの返答
This review is totally uncalled for and misleading. If anything, we believe we gave you a 5 star experience as that is what we pride in. All our guides are healthy and have health insurance. All the best for the future
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Emily_M
July 18, 2025 · via Viator
Not a good company - and they send guides that are late and sick
The guides showed up over an hour late in an old tiny beat up car. They were both extremely sick and of course a few days later I have caught it and it’s ruining the rest of my vacation.
The guides clearly have never been to the giraffe center or elephant orphanage. They were confused about timing and tickets. We ended up missing half of the elephant orphanage experience because they didn’t understand what tickets to purchase.
Not a good experience at all. They specialize in touring Kibera only.
事業者からの返答
Hi Emily, we understand that you might have fallen sick during your safari and we are sorry for it, but it's important to give the correct feedback. This review is misleading and you should be ashamed for it. We believe we gave you the best of experience and for that we are proud. All our guides are healthy and we don't ride in beat up vehicles. Kindly tell the truth next time. All the best for the future.
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Donna B
April 3, 2025 · via Tripadvisor
Great day
What a great day, visiting the centers that care for giraffes and elephants. We were able to feed the giraffes and join in the lovefest for the elephants.
事業者からの返答
Thank you for the kind review Donna. It's great you learnt alot from us and the two sanctuaries. Happy to host you again in the future.
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toriu2025
April 2, 2025 · via Tripadvisor
Would recommend to everyone!
The trip was amazing, so wonderful to see the sanctuary’s work. Lucas was our guide and he was knowledgeable, helpful and super friendly!
事業者からの返答
Thank you for the kind review and words Victoria. It was really great to share insights and stories about elephants and giraffes. Happy to host you again in the future
