Excursion very complete..First seeing the temples of Nikko, then we went to a lake where we took an optional boat ride and finally we went to see some waterfalls. Both the guide Jeffrey ate the chauffeur were very friendly and after the excursion we were given a souvenir of Mount Fuji
事業者からの返答
Thank you for sharing such a positive and detailed review of your excursion! We are truly pleased to hear that you found the tour comprehensive and enjoyable—from visiting the temples of Nikko to the optional boat ride on the lake, and finally the waterfall visit. We are especially glad that Jeffrey and the driver provided such kind and friendly service throughout the journey, and that the Mount Fuji souvenir was a memorable touch to conclude your day.
We deeply appreciate your feedback and are delighted that you had a fulfilling experience. We will be sure to pass your kind words along to Jeffrey and the driver.
We look forward to welcoming you again on another adventure in the future, and we warmly invite all potential guests to join us for a similarly rich and hospitable travel experience.
Best regards
M
Marcus_J
July 8, 2025
Solo American traveler
It was a great experience. Kai was my tour guide. He did an exceptional job and knew some history of the visited places. Every place listed was seen. Every place listed was beautiful
事業者からの返答
Thank you so much for sharing your positive feedback! We are thrilled to hear that you had a great experience and that Kai's exceptional guidance and historical knowledge added depth to your tour. It’s wonderful to know that you were able to see every beautiful place listed on the itinerary.
We truly appreciate you taking the time to recommend us and would be delighted to welcome you back for another memorable journey. We also look forward to assisting future guests in experiencing the same beauty and insightful tours.
Best regards
S
SergeND
April 28, 2025
Nikko: Great Place to Visit.
The place is truly special - historic, beautiful, and interesting. Visiting it was among the highlights of our trip to Tokyo. Without it, learning the history of the place would be much poorer.
There are two items that I would suggest for improvement:
1. Tourist guide - his English and the volume of knowledge need to be enhanced as well as the presentation skills.
2. The mini-bus used by the tour provider is to be upgraded to a full-size tourist class comfortable bus - the trip of 2.5 hours duration each way was rather tiring in a small vehicle.
Finally, the entrance fee to the Shrine is to be included in the overall cost so as to avoid any unnecessary questions and confusion.
事業者からの返答
Thank you for taking the time to share your detailed and thoughtful feedback regarding your recent tour experience. We are delighted to hear that you found the historic site truly special and that it became one of the highlights of your trip to Tokyo.
We sincerely appreciate your constructive suggestions regarding our guide’s English proficiency and presentation skills, as well as the comfort of our transportation. Your input is invaluable as we continuously strive to improve the quality of our tours. We are also taking note of your point about including the shrine entrance fee in the overall cost to enhance transparency and convenience for our guests.
Thank you again for your kind words and valuable recommendations. We look forward to welcoming you — and future guests — back for an even more refined and enjoyable experience in the future!
Best regards
J
JeanLouis_S
April 12, 2025
Interesting but bad organisation
The sights visited were interesting but bad organised.
First It was difficult to find our guide amongst an anarchic crowd of tourists. No distinctive sign to know who was our guide.
Then we began the visit by the temple in the morning when it was full of tourists and in the afternoon we went to the observatory, the lake and the waterfall when the sun has turned in front of us. Very bad for the photos. Waterfalls were in the dark and these last sights were exposed with the sun in front of us.
I recommend this tour but with another better organised agency.
事業者からの返答
Thank you for taking the time to share your detailed feedback regarding your recent tour experience.
this is an unavoidable weather-related force majeure factor, and we regret that we are unable to secure additional compensation for you under such circumstances.
To help you better plan your trips and avoid similar disappointments caused by weather, we would like to remind you to check the latest weather forecast before your departure. Additionally, this tour is subject to our "Reserve Now & Pay Later" policy. This allows you to monitor the weather conditions closely—if there is a possibility that the weather may affect your travel experience, you can choose to stop the payment process. For guests who have already made payments, please rest assured. We understand your concerns and have set relatively flexible cancellation terms for this product: Free cancellation up to 24 hours before the experience starts (local time), which is designed to protect your travel experience as much as possible.
Best regards
P
patricemanfredh
November 18, 2024
Still a way to go..
The sights you will see are amaizing. The tour guides are very young and very inexperienced. A lot of helpful information in respect to which ticket is needed, can you make the shrine and museum visit in two hours or where is best place to have lunch for example were missing.
事業者からの返答
Thank you for taking the time to share your honest feedback about your recent tour.
We hope to have the opportunity to welcome you back in the future, with a more informed and smoothly organized experience that matches the beauty of the sights you explore.
Best regards
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