The tour was incredible, the tour guide "Mama" was very informative about any and everything. The sights absolutely beautiful from the snow on the mountains up close and person to the Horseshoe bend to the breathtaking Antelope Canyons. The driver of the tour bus was outstanding. He drove at a safe speed and had a great personality. Everything was wonderful!
事業者からの返答
Thank you so much for your incredible review! We're absolutely delighted to hear that you had such a wonderful experience with us.
It's fantastic that "Mama" made your tour so special with her extensive knowledge—she truly loves sharing insights about every aspect of the journey. We're also thrilled that you enjoyed the breathtaking variety of landscapes, from the snow-capped mountains up close to the iconic Horseshoe Bend and the stunning Antelope Canyon.
And thank you for recognizing our driver as well! We're proud to have a team that's not only skilled and safety-focused but also brings warmth and personality to every trip.
Your kind words mean the world to us, and we hope to welcome you back for another amazing adventure soon!
Best regards
J
JianHui_Z
September 10, 2025 · via Viator
This was a great trip...
This was a great trip with a small group of people to visit the lower Antelope canyon. Mark was a excellent tutor. Highly recommended!
事業者からの返答
Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed the small-group trip to Lower Antelope Canyon and that Mark provided such excellent guidance. Your high recommendation means a lot to us!
We truly appreciate you taking the time to share your experience and hope to welcome you back on another tour in the future.
To those considering this experience: If you're looking for an intimate, well-guided adventure to explore the beauty of Lower Antelope Canyon, we would be happy to have you join us. Your unforgettable journey awaits!
Best regards
L
Lorraine_E
April 10, 2025 · via Viator
You can not take a bag...
You can not take a bag into the canyon, unless you buy one from the tour guide.
The driver of our van did not speak/ explain anything about where we were going, places we had passed. On the return journey he told us everyone had to give him $15 each and said we owed him $30 could we pay now
1人が参考になったと回答
事業者からの返答
Thank you for taking the time to share your feedback regarding your recent canyon tour.
. There are NO bags & backpacks (including fanny packs, hydration bags and purses) allowed on this tour. Please carefully review the voucher or booking page.
Your feedback is invaluable as we work to improve the professionalism and transparency of our services. We hope you might consider giving us another opportunity in the future to provide a more organized and respectful tour experience. We also extend a warm welcome to future guests, with a commitment to clearer guidelines and more engaging, trustworthy service.
Best regards
M
Masahiro_M
October 17, 2024 · via Viator
GREAT!
The driver explained it to me in Japanese, so I was able to understand it very well, which was great!
事業者からの返答
Thank you for sharing your positive feedback! We are delighted to hear that the driver’s explanations in Japanese helped you understand the tour clearly and enhanced your experience.
We truly appreciate your kind words and are glad that our team could provide you with a smooth and enjoyable journey. We hope to welcome you back for more wonderful tours in the future!
Best regards
A
Anne_B
May 12, 2024 · via Viator
Awesome- marvelous- fantastic
Although it was a long ride- we could enjoy the beautiful nature and relax. Everything was well organized. For lunch you get a Subway sandwich- which I would skip next time.
I had a great time and a fabulous group. The Driver brought us very save and efficient to all the 3 stops.
事業者からの返答
Thank you so much for sharing your detailed and constructive feedback! We are delighted to hear that you enjoyed the beautiful nature, relaxed atmosphere, and well-organized itinerary, and that our driver provided safe and efficient transportation between all three stops. We also appreciate your honest note about the lunch option — we will certainly take your suggestion into consideration as we review our service offerings.
It's wonderful to know that you had a great time with your group and found the overall experience positive. We hope the memories you made stay with you for a long time, and we would be honored to welcome you, your friends, or family back for another enjoyable and smoothly run adventure in the future.
Warm regards
S
Stella_K
December 14, 2023 · via Viator
It was a great trip. Our...
It was a great trip. Our driver - Hero was highly positive, welcoming, entertaining, and engaging, telling us various stories about canyons, places, and cities we passed and making extra stops to see more of the dam and Lake Powell.
事業者からの返答
Thank you so much for taking the time to share your wonderful feedback with us! We are truly delighted to hear that you had a great trip and that Hero, your driver, provided such a positive, welcoming, and engaging experience—from sharing stories about the canyons and places along the way to making extra stops for you to enjoy the dam and Lake Powell.
We greatly appreciate your kind words and are thrilled that Hero’s efforts contributed to your memorable journey. Should you or any friends and family plan another adventure in the future, we would be more than happy to welcome you all back for more engaging stories and scenic explorations.
Warm regards
A
Aniceta_A
November 18, 2023 · via Viator
Awesome tour!!!
Driver from Vegas named Hiro was great! Tour guide at Upper Antelope is great as well. Antelope Canyon itself is amazing!
事業者からの返答
Thank you so much for sharing your wonderful feedback with us! We are truly delighted to hear that Hiro, your driver from Vegas, and your tour guide at Upper Antelope both provided excellent service, and that you found Antelope Canyon itself to be amazing.
We greatly appreciate your kind words and are thrilled that every aspect of your journey contributed to such a positive experience. Should you or any friends and family plan another adventure in the future, we would be honored to welcome you all back for more amazing sights and outstanding service.
Best regards
L
Luann_V
August 22, 2023 · via Viator
Awful!!!!!
I was put on a minivan with 6 other people including the driver. All of the other passengers were Chinese speaking, although they all spoke English, they chose not to. The driver ,Max, spoke 99% of the time in Chinese. In fact I actually had to remind him that I didn't understand Chinese and he needed to tell me what he's saying. I was traveling alone. All of the conversation and accommodation was given to the other passengers. This left me with no opportunity to converse. I listened to max speaking with the other passengers in Chinese for 10+ hours. Max seems to be a nice man but is not a tour guide. I should not have been put with this group as it left me isolated for the entire day. Essentially I paid $350 for a driver. And perhaps some cultural sensitivity training should be offered. It is rude to speak exclusively in a language that 1 passenger doesn't understand. I would not recommend Viator to anyone and plan to put negative reviews on every site I can.
1人が参考になったと回答
事業者からの返答
Thank you for taking the time to share your detailed feedback regarding your recent tour experience. We sincerely apologize for the significant disappointment and isolation you felt during the trip.
As comments cannot be linked to orders, we are unable to verify your order number. Should you wish, you may contact us via Viator's messaging platform to provide further details, and we shall reconfirm with our local colleagues.
We truly value your feedback and hope to have the opportunity to restore your trust in our services in the future.
Sincerely
T
Tanuj_R
May 17, 2023 · via Viator
Good trip but could be better
time alloyed in horse show bend was very less , guide must be provided as the tour was without guide . Lower antilope canyon is mesmerising, must see for all nature lovers
事業者からの返答
Thank you for sharing your valuable feedback. We appreciate you highlighting the mesmerizing beauty of Lower Antelope Canyon and are delighted to know it was a must-see experience for you as a nature lover.
We hope the overall beauty of the canyon made a lasting impression, and we would be grateful for the opportunity to welcome you back for a more thoroughly guided and fulfilling visit.
Best regards
S
Shemia_S
May 15, 2023 · via Viator
could have been better
I would consider to feeling safe when driven 4 hrs to a destination.Driver was driving dangerously doing 85 to 90 serving in and out of lanes etc. In addition, told us we had to tip 15 dollars and he collected from each passenger 2 hrs before we returned to our final destination which was unprofessional. This was not stated in the booking. Please consider companies who value customers safety and overall great experiences.
3人が参考になったと回答
事業者からの返答
Thank you for bringing these serious concerns to our attention.
As comments cannot be linked to orders, we are unable to verify your order number. Should you wish, you may contact us via Viator's messaging platform to provide further details, and we shall reconfirm with our local colleagues.
We truly value your feedback and hope to have the opportunity to restore your trust in our services in the future.
Sincerely
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