ケープタウン・デイ・サファリ－アキラ猟犬保護区ランチ＆パーク料金付き

Dear Valued Client, Thank you so much for your wonderful review and for choosing Beyond Africa Safaris for your safari experience. We are delighted to hear that everything was easy and well organised from the moment Jeff picked you up from your hotel. We are especially pleased to hear your kind words about Jeff. Being punctual, professional and ensuring a comfortable journey to the reserve are qualities we greatly value. It is wonderful to know that you enjoyed the beautiful scenery and buffet lunch before heading out on safari. We are especially grateful for your feedback about Freddy. His willingness to stop for photographs, share interesting information about the animals and make sure guests had opportunities for refreshments and restroom breaks helped make the experience comfortable and enjoyable. We are thrilled that you enjoyed the safari so much that you would happily do it again. That is a fantastic compliment to our entire team, and we will certainly share your lovely feedback with Jeff and Freddy. Thank you once again for taking the time to share your experience and for your support. We hope to welcome you back for another unforgettable safari adventure with Beyond Africa Safaris. Kind regards Albert Rocky Kasilembo Operations Manager Beyond Africa Safaris

Dear Valued Client, Thank you so much for your wonderful review and for choosing Beyond Africa Safaris. We are delighted to hear that you enjoyed the beautiful game reserve and felt it was a fantastic way to experience a safari. It is wonderful to know that you had the opportunity to see such a variety of wildlife, from rhinos and hippos to lions enjoying the beautiful surroundings. These unforgettable wildlife encounters are exactly what we hope our guests take away from their safari experience. We are thrilled that you appreciated the natural setting and the opportunity to see the animals in such a beautiful environment. It sounds like you had a truly memorable day surrounded by South Africa’s incredible wildlife. Thank you once again for taking the time to share your experience. We truly appreciate your support and hope to welcome you back for another unforgettable safari adventure with Beyond Africa Safaris. Kind regards Albert Rocky Kasilembo Operations Manager Beyond Africa Safaris

Dear Valued Client, Thank you so much for your wonderful 5-star review and for choosing Beyond Africa Safaris. We are delighted to hear that you enjoyed such an excellent day surrounded by animals and nature. We are especially pleased to hear your kind words about Ejide. It is fantastic to know that he was both an excellent guide and a wonderful driver, helping make your safari experience safe, enjoyable and memorable. We believe that combining incredible wildlife, beautiful nature and excellent service is what makes a safari truly special, and we are thrilled that Ejide delivered such a positive experience for you. Thank you once again for your fantastic feedback and strong recommendation. We truly appreciate your support and hope to welcome you back for another unforgettable safari adventure with Beyond Africa Safaris. Kind regards Albert Rocky Kasilembo Operations Manager Beyond Africa Safaris

Dear Valued Client, Thank you for taking the time to share your honest feedback. We are genuinely sorry to hear that the safari experience did not meet your expectations and that you felt the experience was not representative of what you were hoping for. We also appreciate your comments regarding the amount of driving, lunch duration, and time spent on the safari. Your feedback highlights areas where clearer information about the structure and nature of the experience could help guests make a more informed decision before booking. Thank you again for your candid feedback. While we regret that the experience was disappointing, we appreciate you bringing these concerns to our attention and hope you have more enjoyable safari experiences on your future travels. Kind regards Albert Rocky Kasilembo Operations Manager Beyond Africa Safaris

Dear Valued Client, Thank you so much for your fantastic review and for choosing Beyond Africa Safaris to be part of your free day in Cape Town. We are delighted to hear that you and your family of three had such an awesome experience with us. It is wonderful to know that you enjoyed the journey to and from the reserve and that our guide made the day even more enjoyable. We always aim to provide a comfortable, well-organised experience from the moment our guests are collected until they return. We are also thrilled that you enjoyed the buffet lunch. With such a wide variety of tasty options, we are pleased that it added to the overall experience before heading out on safari. What an incredible wildlife experience to see elephants, rhinos and lions from such a close distance! Those encounters can create some truly unforgettable memories, and we are delighted that your family had the opportunity to experience them. Thank you once again for taking the time to share your wonderful feedback. We truly appreciate your support and hope to welcome you and your family back to South Africa for another unforgettable safari adventure in the future. Kind regards Albert Rocky Kasilembo Operations Manager Beyond Africa Safaris

Dear Valued Client, Thank you for taking the time to share your honest feedback and for choosing Beyond Africa Safaris. We are sorry to hear that the safari experience did not meet your expectations, particularly after having visited Kruger National Park. We understand that guests who have experienced a traditional, open wildlife environment such as Kruger may have different expectations from a managed private game reserve. Different safari destinations offer different experiences, and we appreciate your perspective regarding the reserve’s layout and the fenced lion area. We are pleased to hear that you later had the opportunity to experience Kruger National Park and understand your comparison. While we cannot change your personal impression of the experience, your comments are valuable and help us better understand what our guests are looking for when choosing a safari. We sincerely appreciate your constructive feedback and will share your comments with our operations team. We hope that you will consider giving us another opportunity to provide you with a more suitable South African safari experience in the future. Kind regards Albert Rocky Kasilembo Operations Manager Beyond Africa Safaris

Dear Valued Client, Thank you so much for your kind review and for choosing Beyond Africa Safaris for your experience. We are delighted to hear that you had such a unique and enjoyable experience. It is wonderful to know that you found your guide to be knowledgeable and attentive, and that you appreciated the perfect blend of comfortable lodge hospitality and the beauty of nature. At Beyond Africa Safaris, we pride ourselves on creating memorable experiences that combine exceptional guiding, outstanding service, and South Africa’s incredible natural landscapes. Thank you once again for your feedback and recommendation. We truly appreciate your support and are delighted that you enjoyed your time with us. We look forward to welcoming you back for another unforgettable Cape Town tour or South African safari adventure in the future. Kind regards Albert Rocky Kasilembo Operations Manager Beyond Africa Safaris

Dear Valued Client, Thank you so much for your wonderful review and for choosing Beyond Africa Safaris for your safari experience. We are delighted to hear that you had such an exciting and memorable day at Aquila Private Game Reserve and that everything from the hotel pick-up, vineyard stop, and lunch experience met your expectations. It is great to know you enjoyed the buffet and the variety of dishes available after your journey. We are especially pleased to hear that Vino made such a positive impression on your safari experience. His passion for his job, attentiveness, and knowledge of the wildlife are qualities we are very proud of, and it is wonderful that he helped make your game drive so engaging and enjoyable. Capturing great photos and ensuring guests have memorable wildlife sightings is always a key part of the experience we aim to provide. We are also glad you were able to see such an incredible range of wildlife up close, including lions, elephants, rhinos, hippos, buffalo, giraffes, and more — truly one of the highlights of visiting the Western Cape. At Beyond Africa Safaris, we pride ourselves on offering professionally guided safari and Cape Town day tour experiences that combine comfort, safety, and unforgettable wildlife encounters. Thank you once again for your kind recommendation. We will be sure to share your lovely feedback with Vino and the driver — they will be very happy to know they contributed to such a special day for you. We look forward to welcoming you back for another unforgettable Cape Town or safari adventure in the future. Kind regards Albert Rocky Kasilembo Operations Manager Beyond Africa Safaris

Dear Valued Client, Thank you for taking the time to share your feedback, and we sincerely apologise for the inconvenience you experienced with your booking. We are very sorry that your safari was cancelled the day before departure after your reservation had already been confirmed and tickets issued. We fully understand how disruptive and frustrating this must have been, especially after you had already made accommodation arrangements and prepared for your trip. While we are glad to hear that your refund was processed, we completely acknowledge that this does not make up for the disappointment and inconvenience caused. Cancellations at such short notice should never impact our guests in this way, and we regret that our communication and booking management did not meet the standard you rightly expected. Please be assured that we take this matter seriously and will be reviewing our availability management and internal coordination processes to prevent situations like this from occurring in the future. Our aim is always to provide reliable, well-organised experiences and clear communication from the moment of booking through to departure. We truly apologise for the frustration and disruption caused to your travel plans, and we appreciate you bringing this to our attention. Your feedback is valuable in helping us improve our operations and guest experience. Kind regards Albert Rocky Kasilembo Operations Manager Beyond Africa Safaris

Dear Valued Client, Thank you so much for your kind review and for choosing Beyond Africa Safaris for your Cape Town tour experience. We are delighted to hear that you had a great experience from pick-up through to the end of the tour, and that you felt well informed throughout the day. Clear communication and ensuring our guests always know what to expect is something we take great pride in at Beyond Africa Safaris, as it helps create a smooth and enjoyable Cape Town sightseeing experience. It is also wonderful to know that you felt the tour offered good value for money and that you were satisfied with the overall experience. We truly appreciate your positive feedback. Thank you once again for your support and recommendation. We look forward to welcoming you back for another unforgettable Cape Town sightseeing tour or South African safari adventure in the future. Kind regards Albert Rocky Kasilembo Operations Manager Beyond Africa Safaris