The tour provider is really bad. The worst trip organizer so far. Yesterday I kept messaging them as we were hearing about th weather and other tours getting cancelled, they kept confirming the tour. This morning we 4 along with kids got up at 3am and showed up at their office as they had instructed…the lady there said oh the tour is canceled, we were just notified last night at 11pm. No notification, no messages, nothing at all. My advice pls avoid this tour organization. There are others an everyone really does better here.
We are truly sorry for the experience you had. We completely understand how frustrating it must have been to arrive early and not be notified about the cancellation. Please know that your refund has been confirmed. We sincerely apologize for the inconvenience and appreciate your feedback, which helps us improve our communication for future guests.


















