A day trip to Alexandria - with our tour guide Manal.
We stayed in Cairo and planned a day trip to Alexandria.
Manal was our tour guide for the day in Alexandria. Very thorough in her knowledge, very professional, excellent communication skills, very very hospitable and a great sense of humor!
Overall one of the best persons one could have as a tour guide. I would highly recommend her services.
Q
Q3050ESanthonyc
December 7, 2023 · via Tripadvisor
A wonderful day in Alexandria
This is a fantastic trip at Alexandria. Our guide Manal is professional and knowledgeable.
My girl likes to listen to her explanation on the tour.
She also brought us to a nice resturant after listening to our request.
A
Anne_K
October 10, 2023 · via Viator
Longest day
We were picked up by Nasr Youssef at 07:00 as planned assuming our tour started at 09:00 in Alexandria but it was actually starting at 10:00. He was the slowest driver on the desert highway. He rarely went more than 80 km/hr; everyone else even heavily loaded trucks hurtled past us. We finally arrived to meet our guide at 10:15. Overall, the tour itself was interesting but we were driven an hour in gridlock traffic to what had been a Palace. It’s not open for viewing and much of the compound is now hotels. Then we had to go an hour back through traffic before getting on the highway. We left Alexandria around 5 PM and got back at 9 PM. We begged him to please speed up. He said his car had a “limiter” on it and he couldn’t do more than 100 km/hr. Okay, then go 100 km/hr!!
事業者からの返答
Dear our customer,
Thank you so much for taking the time to write us a review on Viator, however your review doesn't make any sense considering your safety and life.
We opened an investigation with Nasr about what happened but I wanted to inform you that he didn't exceed the speed limit, that the traffic department gave for the limo cars on the desert highway especially for the cars with tourists for your safety. In addition, you visited all the sightseeing mentioned in the itinerary and the Montaza garden describtion was to see the royal Palaces from outside (already was mentioned in the itinerary details on viator web page) because they are not opened for the public. We took your feedback seriously and removed the visit to the Montaza garden from the tour details. We are always keen to offer the best service ever and most important for us is the safety of travelers.