We had a terrible time finding the bus pick up stop! There was no clarity relying the message. We had to talk back and forth between stops, there was no one to give proper location. It was poorly organized. The tour guide was not friendly or had a jovial attitude. She did not do much, just constantly focusing on time to return to the bus! The last stop for sunset was excellent! It was a highlight of the tour!
事業者からの返答
Thank you for sharing your feedback. We’re sorry to hear that you found the pickup process frustrating and that the tour did not fully meet your expectations.
We would, however, like to clarify that detailed directions and the exact pickup point are provided to all guests in advance of the tour. We make every effort to ensure that this information is clear so that guests can arrive at the designated meeting point without difficulty. We understand that finding a pickup location in a busy area can sometimes be challenging, and we appreciate your feedback as it helps us identify where we may be able to make the instructions even clearer.
Regarding the guide and the focus on time, this is an important part of a bus tour. With a larger group and multiple stops scheduled throughout the day, the guide’s responsibility is to keep the tour running according to schedule. This allows all guests to visit the planned locations and enjoy the full itinerary without delays affecting the experience for the entire group. We appreciate that this may have come across as an excessive focus on timing, but maintaining the schedule is necessary to ensure a smooth experience for everyone on the bus.
That said, we’re pleased to hear that you particularly enjoyed the final sunset stop and that it was the highlight of your tour. We appreciate you recognizing that part of the experience, and we hope that, despite the issues you mentioned, you were able to enjoy the beauty of the destination and the overall itinerary.
7
723dannyr
June 27, 2026 · via Tripadvisor
Wonderful Tour
Amazing toue, collect on time clean cool bus very comfortable with aircon great tour guide Eliise very knowledgeable full of energy kind caring looking out for the whole group clearly loves the island and the stops on the tour. Ending with the most magnificent sunset in Oia can’t wait to return and spend more time in Pyrgos and Akrotiri to see a far more traditional side.
Would 100% recommend
事業者からの返答
Thank you so much for your wonderful review! We’re delighted to hear that you had such an amazing time on the tour and that you found the bus clean, comfortable, and pleasantly cool throughout the day. It’s especially lovely to hear your kind words about Elise. We’ll be sure to share your compliments with her — she’ll be thrilled to know that her knowledge, energy, kindness, and care for the group helped make your experience so enjoyable. She truly loves sharing the island with our guests! And of course, we’re so happy that the sunset in Oia was the perfect finale to your day. It’s wonderful to hear that you’re already looking forward to returning and exploring more of Pyrgos and Akrotiri and discovering their more traditional side. Thank you again for choosing to tour with us.
I
IM1962
June 7, 2026 · via Tripadvisor
Overall good value
Overall we enjoyed the day, but it was a bit of an endurance test.
The coach picked us up ahead of time and we drove to Pyrgos where we waited for over 40 minutes to transfer to another coach. No communication other than the word “STAY” from our driver, so no one knew what was going on and then the hassle of getting off and then on to another coach with limited seating. Not a great start.
Our guide Elisse (?) was OK but was relatively inexperienced and spoke English like a machine gun at over 200 miles an hour ! English is my first language and I could barely keep up, many of our party zoned out completely and the couple in the seats ahead of me used a translation app. It was also irksome to be continually referred as “my lovely people”. It really is quite a meaningless thing to say and does not endear anybody to the guide. A small gripe, I know !
One positive comment was that our guide was red hot on the timekeeping making it very clear when we needed to be back on the bus and despite that every time we stopped people were late returning. I just do not get that uncourteous behaviour - which in my view should be called out and culprits made to stand between legs of the journey 😁
The Prophet Ilias monastery was impressive with great views but unfortunately on the way down the mountain, we encountered a broken down truck which resulted in another 40 minute delay. Obviously this is not fault of the travel company.
Akrotiri, Fira and Oia were well worth the visit and we had enough time to see them properly, have a meal, drinks and purchase souvenirs. I thought that the pricing for food and drink was reasonable and not what we were expecting from the more touristy areas.
We were back at our hotel by 10 pm so all in all the trip was around 11 hours long hence my comment about it being a bit of an endurance test. Overall, the trip was good value and worth doing, but you need stamina, a couple of beers or a glass of wine.
事業者からの返答
Thank you for your detailed feedback!
We’re glad to hear you enjoyed visiting Akrotiri, Fira, and Oia, and that you found the overall trip good value and worthwhile. We also appreciate your comments about the timing, coach transfer, and communication, as well as your feedback on the guide and pace of the tour.
Your insights are very helpful and will be shared with our team as we continue to improve the experience. Thank you again for taking the time to share your review.
K
karenmR787SY
June 1, 2026 · via Tripadvisor
Comprehensive tour with interesting and knowledgeable tour guide
This was a full on comprehensive tour of all the spots on Santorini . Taking in Pygros, Fira, Akrotiri, Red beach and Oia for the sunset, and more. Getting a bit of time in each place to have a look about. This is the first tour we have done and found it a great way to see the island. Our guide Elise was lovely, full of information and very friendly. This tour is not for the feint hearted as you will do a lot of walking, however, you can choose not to go on the individual walks. and stay put till the tour comes back. It's very hot, we brought water but most definitely needed more. There are plenty places to buy en route. So remember, water, sunscreen and comfy shoes! We have other tours booked too. We found a wee spot slightly out of the town a d therfore, crowds, to watch the sunset. side note, our bus was more than 30 mins late to collect us, we were just giving up.... remember, its Greece, they are more relaxed about timings lol
事業者からの返答
Thank you for your feedback!
We’re glad you enjoyed this comprehensive tour of Santorini and that Elise made the experience informative and friendly. It’s great to hear you found it a good way to see the island and appreciated the key stops, including Oia for the sunset.
We also appreciate your helpful notes regarding walking, heat, and the pickup delay, and we will share this with our team for review. Thank you again for taking the time to share your experience!
T
T2027KZmarkh
May 21, 2026 · via Tripadvisor
Day trip round island
Did full day island tour. Elise our guide was very good with lots of funny anecdotes about island. Pyrgos very beautiful and views from monastery magnificent. Fira also was lovely recommend the Vines for food and views, Oia was ok but very busy had drinks instead at Kookos bar further out but sunset still incredible from there. Good day but not sure Akroti worth entrance fee
事業者からの返答
Thank you for your feedback!
We’re glad you enjoyed the full-day tour and that Elise brought the experience to life with her stories. It’s great to hear you appreciated Pyrgos, Fira, and the sunset in Oia.
We also appreciate your comments regarding Akrotiri. Please note that the entrance fee is set by the Archaeological Site and is not part of the tour price. Thank you again for sharing your helpful review!
E
ericab233
May 4, 2026 · via Tripadvisor
Santorini Day Tour 2026
This tour was great for showing us all of the major spots on the Island. Elisa was a great tour guide.
It is a long day… but its worth it if you want to see the entire Island.
事業者からの返答
Thank you for your feedback!
We’re glad you enjoyed the tour and that Elisa made the experience even better. It’s great to hear you felt it was a worthwhile way to see the whole island.
We truly appreciate your kind words and hope to welcome you again soon!
M
Msilva1083
October 28, 2025 · via Tripadvisor
OK Tour, if you just want to be shuttled around
My original tour got cancelled and they rebooked me on this one. It was really disappointing. We had too much time at the monastery and not enough time at all in Akrotiri, we were given one hour to do both the evacuations and red beach. Would have also liked more time at Pygros Village. Once we got to Fira, we were given and hour and a half and our guide told us the best place to eat is Mama’s. I looked at the prices and knew I could find better. Plus I was staying near Fira and did not want to go to Oia for the sunset. I told the guide I was leaving the tour at this point. The tour also started at 11:45am and it said it was 9-10 and would finish a half hour after sunset. Well, sunset was at 6:30, so why not start the tour early to give more time at the other sites? I would have rather gone to these places on my own, so I wasn’t rushed everywhere.
事業者からの返答
Thank you so much for sharing your experience. We’re truly sorry to hear that the rebooked tour didn’t meet your expectations and that the timing and pacing left you feeling rushed. We completely understand how disappointing it must have been, especially after your original tour was cancelled.
Your feedback about the schedule, timing, and site visits is extremely valuable, and we’ll be taking it into account as we make improvements. We genuinely appreciate your honesty and hope you’ll consider giving us another opportunity to provide the relaxed and fulfilling experience you were hoping for.
O
omardario_m
October 26, 2025 · via Viator
Paradise
not to miss Santorini, a beauty its streets, the sunset in some bar, etc. its people
事業者からの返答
Thank you for sharing your love for Santorini! We’re so happy you enjoyed the charm, sunsets, and friendly spirit of the island. Hope to see you back again soon!
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Nicole C
October 19, 2025 · via Tripadvisor
Santorini bus tour shows highlights, but long transfers, weak guide, crowded sunset in Oia.
This tour works if you have limited time and just want a quick overview of Santorini’s highlights. We spent over an hour on pick-ups and drop-offs, which cut into sightseeing time. Our guide was friendly but not Greek, and their commentary felt superficial and repetitive. The restaurant stop at Mamas in Fira was disappointing due to unfriendly service. The sunset in Oia was crowded and overrated — we’ve seen far more beautiful sunsets elsewhere in Greece. Good for a quick look, but not for a rich, immersive experience.
1人が参考になったと回答
事業者からの返答
Thank you for your feedback. We take all comments seriously and want to clarify a few points. Our pick-up and drop-off process is designed to serve all guests efficiently, and while it may extend total time, it ensures a smooth experience for everyone. Our guides, regardless of background, are thoroughly trained and knowledgeable, and we regret if the commentary did not meet your expectations.
The restaurant chosen is a popular local spot, and while we’re sorry you found the service disappointing, this is not typical feedback we receive. As for the sunset in Oia, it is widely regarded as one of Greece’s most iconic views, though we understand personal preferences differ. We hope you still enjoyed the highlights of Santorini, and we thank you for helping us improve.
C
Ck18189
October 3, 2025 · via Tripadvisor
Island Tour
Enjoyable day out on this bus tour. Lots of different stops, got to see the island. If you have mobility issues this tour might not be the best option for you as there is lots of steps and hills involved walking up to the castles and viewpoints. It was nice to experience the sunset at the end of the day at Oia. It is a busy long day and if I was to do it again I would try to arrange a mini bus instead of bigger bus. The guide was new to her role and is finding her feet. A pleasant girl.
事業者からの返答
Thank you for sharing your experience with us!
We're glad to hear you enjoyed the variety of stops and the chance to explore the island — and that you were able to end the day with the beautiful Oia sunset, which is always a highlight.
We truly appreciate your feedback regarding mobility and transportation. You're right — some parts of the tour do involve walking on uneven terrain and up hills, especially when visiting castles and viewpoints. We'll continue to do our best to make that clear in our descriptions so guests can plan accordingly.
Thank you also for your kind words about our guide. She's new to the team and growing into the role, and we’re confident she’ll continue to improve with more experience.
We hope you’ll consider touring with us again in the future — perhaps with one of our smaller group or private options for a more personalized experience.
