Biking through the rice patties. It was easy to take a wonderful picture. People were friendly. The meal we had was great. Only negative was that my friend was charged $20 to ride the little tram because she couldn't bike. No where did it say she would have to pay extra. So be warned.
5
517emilianos
November 4, 2023 · via Tripadvisor
Bad company, tour much shorter than advertised
The itinerary is not as advertised : the departure time back from Mai Chau to Hanoi is 3pm instead of 4pm-4:30pm as advertised. I told the guide and he just didn’t care. I will request a refund.
On top of this the pickup happened 30 minutes later than mentioned (despite being a Sunday morning, no traffic).
Simply a bad company, with so many options in Hanoi better to go with another company.
1人が参考になったと回答
事業者からの返答
Thank you for using our services. Before tour start we had explain all.
The proof: Times showing by:
- Confirmed time pick-up via WhatsApp messengers
- Explain via WhatsApp messengers.
- Time confirm refund 100%.
1 - This is a group tour and pick up time is between 7:10 AM and 7:30 AM as we pick up passengers from multiple hotels.
2 - After picking up all passengers. Our tour guide informed about tour plan and the tour ending time will be 30 minutes earlier as in the schedule, because in winter so it gets dark earlier. From Hanoi to Mai Chau and back, We will cross the Thung Khe pass, which is very high and often foggy and slippery. If driving at night time, it will be very dangerous. Then you are not satisfied because you expected it to be more than that, we explained, even that you sent a WhatsApp message to the manager. We explained but you seemed dissatisfied with that reason. We also encouraged you to cancel the tour and we will refund 100% and call a taxi for you back to your hotel and you do not have to pay any fees.
Then at noon time you request a refund and we refund 100% and you do not have to pay any fees for the tour:
- Entrance fees
- Sightseeing tickets
- Lunch
- drinks
- Declare and pay taxes and travel insurance
- Other costs related for tour operation.
M
m0m0kae
October 15, 2023 · via Tripadvisor
Beautiful views and clean air!
The food at the homestay was better than I expected. There was a vegan menu! The rice was really delicious! We went around the village by bicycle and hiked, and the scenery was even more beautiful than I had seen in the photos. The guide was a local, so he knew a lot about local life! It was a great time!
C
Curiosity48045365225
July 21, 2023 · via Tripadvisor
Recommend
I really recommend to see this village, it’s really beautiful and have what to see. The driver, guide and everyone was amazing.
S
sboys6
June 8, 2023 · via Tripadvisor
Lovely trip
Nicely timed bike ride with a stop for weaving experience and on our day we happened to do some bamboo dancing.
P
Passport35085193006
April 19, 2023 · via Tripadvisor
Would recommend an overnight trip or daily, spending more time there
Despite our late booking the agency included us in the trip to Mai Chau. However it was not exactly what we expected...
We were supposed to spend half a day there, from 11:00 till 16:30, but we were picked up for our return to Hanoi 2 hours earlier.
The location was really nice and there were a couple of activities to do there, so it's a pity we could not stay longer. I texted the agent about it but never replied back.
We were not satisfied with the bus driver either, who was very nervous while driving, using the horn all the time, which made us feel very stressed.
On the other hand, apart from the beautiful location, our guide Tuan counterbalanced our experience. He was very good, polite, always smiling, and willing to provide us with information.
Moreover the food at the homestay was really tasty!
1人が参考になったと回答
C
Camper34298418100
April 14, 2023 · via Tripadvisor
Mai Chau Bike Tour
From Hanoi it was an almost 3 hour bus trip including a 15 min stop, through the mountains. On arrival we got a delicious lunch with all kinds of dishes. Then we had a bike ride with the two of us and the guide through the rice fields and villages. The guide told us about life and we could ask our questions. The trip there was longer than the entire tour + lunch, but that didn't spoil the fun.
C
Cecile_T
January 9, 2023 · via Viator
Lovely day trip to Mai chau with the best tour guide!
Mai chau was a super underrated experience. In the winter, the weather is much better here than Sapa, and it’s closer. This tour was also the best price available. Our tour guide Hana was very funny and we had an amazing time! I would love to take another tour with her. I think a one day tour is the perfect amount of time for this small village. There was an option to take a golf cart around Mai chau instead of a bicycle which I chose and it was very relaxing!
I
ivanakojic82
January 7, 2023 · via Tripadvisor
Loved the entire experience!
I booked it online so I wasn’t sure what to expect. However, soon agency reached out about the pick up time and the trip went smoothly. Mai Chau is one of the best decisions I made during my trip in Vietnam. The village was stunning even during winter. Bike ride was pretty easy and enabled us to really get in touch with local people. Food during the trip was also great and most of all guide Hannah made the experience unforgettable. Very warm and kind. Always there to help. I truly recommend this tour.
B
blh1995
November 2, 2022 · via Tripadvisor
Beautiful cycle through Mai Chau
We had such a lovely time in Mai Chau! Our tour guide, Hannah, was super lovely and gave us lots of information on the lives of people in the mountains and on Vietnam in general. She even brought us some fruit to try from her mum!
Mai Chau is beautiful and the cycle was lovely! One of my Vietnam highlights for sure! Tour was short so it did feel a little rushed towards the end, I can see why a lot of people recommend an overnight stay! But if you’re short on time you still get a great experience in one day.
Cannot fault the tour company at all, I would use them again for other trips.