This tour operator is a scam. Booking says you can choose between single or tandem, you pay good money and no choice, then get to the event to discover they've booked you on tandem that you don't want, to change it is over double the price. DO NOT BOOK THIS
事業者からの返答
Thank you for your review. We would like to clarify that the ATV options (single and tandem) are clearly listed as separate selections with different pricing at the time of booking. In this case, the booking was made for a tandem ride, and the service was provided accordingly.
The concern appears to stem from a request to change the ride type during the activity, which differs from the original booking selection. Any change of this nature would involve a different option and price, as clearly stated in our product details.
We strongly reject the claim that this is a “scam,” as all information is transparently provided in advance and the service was delivered exactly as booked. We are committed to providing honest and accurate experiences for all our guests.
3
316satta
October 21, 2024 · via Tripadvisor
Must do activity in Ubud
Our ATV activity was the highlight of our trip so far! What a well-run establishment—very organized and clean. To top it off, we had an amazing tour guide who safely led us through the forest track . Yudi, thank you for the incredible experience. We will be back in June with our friends and family!
A
arushij2024
June 18, 2024 · via Tripadvisor
Great Experience
The ATV ride was amazing. Mr. Bima from the Tripadvisor team helped us in guiding through the tour. Mr. Jackson from the Cretya ATV ride team was super helpful and patient, guiding us all the way through the track!
Great experience!
事業者からの返答
Dear our Beloved Customer,
Thank you very much for taking the time to write a positive review. We are glad to know that you had a pleasant time with our team during your tours or holiday in Bali with us. At Private Bali Tours Team, we try our best to make your experience memorable. Our teams were thrilled to receive your feedback, which serves as an encouragement as we intend to provide excellent services to all guests.
We look forward to welcoming you again in Bali.
2
267kanikas
May 1, 2024 · via Tripadvisor
Best ATV experience ever!
We did this package with friends and it was the best experience! A little scary at first but once you get the hang of it it was amazing. Views were great and our instruction Evan was the BEST!!!! Could have done it again!
事業者からの返答
Dear our Beloved Customer,
Thank you very much for taking the time to write a positive review. We are glad to know that you had a pleasant time with our team during your tours or holiday in Bali with us. At Private Bali Tours Team, we try our best to make your experience memorable. Our teams were thrilled to receive your feedback, which serves as an encouragement as we intend to provide excellent services to all guests.
We look forward to welcoming you again in Bali.
C
Candace_H
February 29, 2024 · via Viator
Wonderful Experience
Such a fun and amazing tour! We truly appreciated Gung Dede Ganteng for taking such good care of us throughout our adventure.
事業者からの返答
Dear our Beloved Customer,
Thank you very much for taking the time to write a positive review. We are glad to know that you had a pleasant time with our team during your tours or holiday in Bali with us. At Private Bali Tours Team, we try our best to make your experience memorable. Our teams were thrilled to receive your feedback, which serves as an encouragement as we intend to provide excellent services to all guests.
We look forward to welcoming you again in Bali.
