空港からのプライベート イスタンブール レイオーバー ツアー

We had a wonderful morning tour with Merve as our guide. Pace was excellent and sure she could have adjusted either way. She seemed to truly enjoy sharing interesting historical and cultural information. She was a direct referral to us from friends and understandably so.

Unfortunately, although the tour itself was generally pleasant, we left extremely disappointed with the overall experience and strongly believe that what we received did not justify the price we paid. As first-time visitors to Istanbul, we were not familiar with the city or the distances between the main attractions. The inclusion of a private car was therefore an important factor in our decision to book this particular tour, and we reasonably assumed that private transportation would be necessary throughout the itinerary and was a significant part of what justified the very high price compared with other tours. Once there, we discovered that essentially all of the attractions included in the tour are within walking distance of one another. In practice, the private transportation was only used for the transfers to and from the airport. Had we understood this beforehand, we would never have paid such a substantial premium. Comparable walking tours cost a fraction of the price, and airport transportation could easily have been arranged separately at a much lower cost. We therefore feel that the value of the tour was not at all consistent with the price charged. However, the most serious issue was our experience at the Grand Bazaar. Throughout the tour, we occasionally asked our guide for advice regarding prices before purchasing something, and she was generally willing to help. At Ramazan Canbaz Lokumları, however, her behavior was noticeably different. She did not want to enter the store with us. Immediately before paying, we specifically asked her whether the price was reasonable, and instead of helping us as she had elsewhere, she told us to trust the shop and simply pay by card. Afterward, when we saw the final amount charged to our credit card, we realized that we had been scammed and charged an outrageous amount. We then researched the store and were shocked to find numerous reviews from other tourists describing what appears to be the exact same scam: tourists being charged extremely inflated amounts, with multiple reviews also raising concerns about guides and tourist referrals to this particular shop. We cannot prove that our guide had any relationship with the store, and we will not claim something we cannot substantiate. However, it is extremely concerning that a professional local guide would specifically tell her clients to “trust them” and pay at a shop with this kind of reputation—particularly when we explicitly asked for her help before completing the transaction. This completely destroyed our trust in the experience. We deliberately booked through a reputable platform and paid a significant premium because, as tourists unfamiliar with Istanbul, we expected a vetted, professional and trustworthy experience. Instead, we paid an extremely high price for what was essentially a walking tour, and during that same tour we ended up being scammed at a store after following our guide’s advice. For a tour at this price point, this is simply unacceptable. The guide was otherwise pleasant and the sightseeing portion itself was fine, but that does not compensate for what happened. We are extremely disappointed with the experience and strongly believe that a refund is warranted. At the very least, we hope the platform seriously investigates both this tour and its connection, if any, with this particular shop so that other travelers do not have the same experience.

Friendly knowledgeable guide tailored our experience to our family’s interests. Enjoyed our time in Istanbul and highly recommend

Tarik was an excellent guide. His knowledge of Istanbul and the history behind this city is amazing. He truly loves what he does. We were a family of 5, 2 adults and 3 children under 13. He was patient and understanding. He understood our needs with our young kids and adjusted the tour accordingly. Tarik gave us great advice about safety and places to visit or be careful of. At the end he guided us to a safe taxi ride area, put us in and made sure the driver knew where to take us. It finished the day off comfortably. Thank you Tarik for your informative tour, your gentle and kind nature and for making sure we would get back to our hotel safely. We had an awesome day. The kids got in the taxi and said, "That was fun, and I'd do it again". Well.... I think that's a great review in itself. We'll be back..... until next time.... Take care Tarik.

The tour was packed with information and was educational in a great way. Our guide Tarik was very friendly and accommodating to what we wanted to see and do. He helped guide us through the different landmarks and attractions and gave us an in depth history of everything we saw. He also took us to a great restaurant for dinner. We would highly recommend this tour with Tarik!

The guide to the right appointment, gracious, kind, explicit, polite

+3

Our family stay in Istanbul in October 2025 was an absolutely exceptional experience, largely thanks to our guide ZAFER, who was simply remarkable. We had a very busy schedule and very little time on site, as we had to strictly adhere to our flight schedule. We asked him to show us as many must-see sites and places as possible in record time. Mission accomplished, and well beyond our expectations! Thanks to his perfect organization, efficiency, and extensive knowledge of the city, we were able to visit a tremendous number of places without ever feeling rushed or stressed. Everything went smoothly and pleasantly. His French is impeccable, which made the exchanges particularly easy and enriching. He is an extremely friendly, warm, cultured person who is passionate about the history and culture of Istanbul. Each of his explanations was captivating and full of interesting anecdotes. This day will remain one of the most beautiful memories of our trip. We wholeheartedly recommend this guide to anyone wishing to discover Istanbul in the best possible conditions.

Better than staying in the airport, but too quick considering the time between the airport and downtown.

Hilal was absolutely the best guide and the company made everything easy for us. Van was spacious and spotless and Hilal was attentive to what we were interested in and took us to sights we didn’t even know about. 10/10 would recommend. She went above and beyond!!

We really enjoyed our tour of Istanbul. Kemal was excellent. We had a late arrival and it was rainy and it was cold. Kemal put together a great itinerary and by the end of the tour we had over 10k steps. His knowledge of historical facts and location specific information was very valuable. We learned a lot. We were picked up right at the airport exit. The van was clean and spacious. We kept our items in the van during stops with no issues. The driver was great too. We would definitely use this tour operator again. Note: it is about an hour drive to and from the airport so that may decrease your time on tour.