Very poorly organized. The boat organized had health and safety issues - there was no safety railings and constant smoke which made it difficult to breathe. They charge 2-3x the amount you would pay if you organize yourself - this is not an issue per say but when it lacks quality thought, it seems like they are just trying to rip people apart. Stay away from these guys until they become more professional. I would have given 0 stars but am giving 2 stars for the guide Mr. Rohit who did his best to make the experience bearable for us
事業者からの返答
Dear Sir
Thanks for sharing your feedback with us.
Due to your response on Whatsp to me I talked to our guide and Boatman and I found everything was fine with your tour. You got seats on houseboat to watch the Ceremony which was not included in your booked tour package. Just because nowadays lots of big house boats are operated in river so no one can watch ceremony from normal boat for which you have paid. Therefore for better experience we offered you seats on House Boat which was standing just in front of Aarti Ceremony.
Regarding your issue with our Boat I felt that You compared Varanasi or any city of India with USA therefore you got an issue with our boat for which I am really sorry.
Regarding our professionalism kindly do not worry . We are here since over 5 years with best reviews apart only yours and I have been working in this field since over 15 years but Thank you very much for at least good response for our Guide.
Regards
Mukund
Unique Experiences
J
John_C
September 30, 2025 · via Viator
Exceptional guide!
Rohit is an exceptional guide with outstanding local knowledge. He also understands a visitor’s viewpoint.
He tailored one of my tours due to the waterfront conditions on the day. The experience was a unforgettable experience!
D
Deepra_S
January 11, 2025 · via Viator
Experience of a lifetime!
Rohit did everything to make this a very memorable trip. The boat ride was out of the world! N he clicks the most amazing pictures too. Thank u very much!
A
Alexander_G
March 17, 2024 · via Viator
Magical Experience
The Ganga Arti Ceremony is magical. Enjoyed the whole ceremony from a good place wtih perfect view. Guide arranged everything so all was very smooth.
事業者からの返答
Dear Guest, Greetings from the holy city Varanasi…! Thank you for taking your valuable time in sharing your kind feedback. It is always a pleasure to hear the words of appreciation from guests like you, who spare time out and write about Varanasi & our team. Hope to meet you again during your next visit. Regards Mukund Unique Experiences
J
Julia_R
October 23, 2023 · via Viator
Wow what an experience
Wow what an amazing experience. Mr Rohit was such a great guide. It was a festival so I went on his motorbike rather than the tut tut to help navigate the traffic - what an experience - so much fun! I felt so safe and learned so much Mt Rohit is very passionate on making sure you have a good time and very knowledgeable.
The boat ride was so good and then Mr Rohit made sure I had an amazing view of the ceremony which was awesome. Such a wonderful night - thank you - I can’t recommend enough!
事業者からの返答
Dear Guest, Greetings from the holy city Varanasi…! Thank you for taking your valuable time in sharing your kind feedback. It is always a pleasure to hear the words of appreciation from guests like you, who spare time out and write about Varanasi & our team. Hope to meet you again during your next visit. Regards Mukund Unique Experiences
L
Louise_A
June 18, 2023 · via Viator
Fantastic tour
Fantastic tour. Our tour guide, Mukund, was very friendly and knowledgeable. He was prompt at the hotel. He answered all our questions and was very polite. We really enjoyed our time with him. The Aarti was fantastic to see. Our guide ensured we had a great view. Fantastic.
事業者からの返答
Dear Guest, Greetings from the holy city Varanasi…! Thank you for taking your valuable time in sharing your kind feedback. It is always a pleasure to hear the words of appreciation from guests like you, who spare time out and write about Varanasi & our team. Hope to meet you again during your next visit. Regards Mukund Unique Experiences
P
PopisteanuG
April 29, 2023 · via Tripadvisor
Just spectacular
Hinduism to its spectacular level
it is a challenge to go there, I mean to arrive, the traffic and the crowd are without equal
then, it is a challenge to be in the boat, to be part of the boats platform, then to see the procession and to hope your boat will manage somehow not to be crashed by that boat crowd
and then, the same crowd and traffic, to escape :)
of course, we met a cow, with no traffic or crowd problems
India, my love
事業者からの返答
Dear Guest, Greetings from the holy city Varanasi…! Thank you for taking your valuable time in sharing your kind feedback. It is always a pleasure to hear the words of appreciation from guests like you, who spare time out and write about Varanasi & our team. Hope to meet you again during your next visit. Regards Mukund Unique Experiences
2
227bartoszr
March 13, 2023 · via Tripadvisor
Wonderful experience
Sonu is a great guide. He arranged an evening boat ride and city walk tour for us. The next day he booked a driver who took us to visit Sarnath and later to the airport. Great knowledge and understandable English accent :) I recommend Varanasi sightseeing with him.
1人が参考になったと回答
事業者からの返答
Dear Guest, Greetings from the holy city Varanasi…! Thank you for taking your valuable time in sharing your kind feedback. It is always a pleasure to hear the words of appreciation from guests like you, who spare time out and write about Varanasi & our team. Hope to meet you again during your next visit. Regards Mukund Unique Experiences
M
Maloesi
February 28, 2023 · via Tripadvisor
Great experience in Varanasi!
For two days our guide Mukund Varanasi and his sights as well as Sarnath brought us closer.
Unique experiences really lives up to its name, because in addition to what you can read in guidebooks, we got deep insights into Indian society and Hinduism.
Much that seemed incomprehensible to us at first glance is now seen through different eyes.
A very great experience, highly recommended!
Thank you, Mukund!
事業者からの返答
Lieber Gast Grüße aus der heiligen Stadt Varanasi ! Vielen Dank für die freundliche Beurteilung. Es ist immer eine Freude Worte der Wertschätzung von Gästen wie Ihnen zu hören, die sich die Zeit nehmen um über Varanasi und unser Team zu schreiben. Wir hoffen Sie bei Ihrem nächsten Besuch wieder begrüssen zu dürfen. Mukund Unique Experiences
D
DavidH_K
February 2, 2023 · via Viator
Great
I started day with morning arti at assi and ended with night arti with this very experienced guide - who happens to be aground of Gerard butler
事業者からの返答
Dear Guest, Greetings from the holy city Varanasi…! Thank you for taking your valuable time in sharing your kind feedback. It is always a pleasure to hear the words of appreciation from guests like you, who spare time out and write about Varanasi & our team. Hope to meet you again during your next visit. Regards Mukund Unique Experiences