歴史的なボストン・ホップオン・ホップオフ解説付きトラムツアー

Hi, We're sorry that our tour did not fully meet your expectations. All of our tours are designed to be informative and engaging, highlighting Boston's rich history and points of interest. Occasionally, when traffic delays or other circumstances create pauses in the narration, our drivers may share some humor or personal recommendations about local restaurants and attractions to keep the experience enjoyable. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable experience. Sincerely, Mike T

Hi Laura, We're sorry you had difficulty locating our trolley stops. All CityView stops are clearly identified with bright yellow stop signs featuring QR codes that link directly to our website. Our website provides detailed tour routes, stop locations, and a convenient “Find My Stop” feature that launches Google Maps with GPS assistance to help guests easily locate our stops. Our brochure and mobile website includes street addresses and pictures of all the stops. We encourage all our guests to explore www.cityviewtrolleys.com, where you'll find many helpful features designed to enhance your overall tour experience. Our tour covers more than 80 points of interest, with stops at or very close to Boston's major historic landmarks and attractions, making it easy to explore the city's highlights at your own pace. We appreciate your feedback and hope to welcome you back to Boston for another visit! Sincerely, Mike T

Hi, Thank you for your feedback. Our dispatchers work hard to maintain the most efficient service possible and are among the best in the business. However, unforeseen circumstances such as traffic accidents, road construction, parades, and other unexpected events can occasionally cause temporary delays beyond our control. We sincerely apologize for any inconvenience these delays may have caused and appreciate your patience and understanding. Sincerely, Mike T

Hi Nancy, CityViewTrolleys.com offers some of the most frequent trolley service in Boston. As posted on our website and communicated by our sales agents, our scheduled frequency is approximately every 15–20 minutes, and we maintained that service throughout the day. We’re sorry if you were expecting more frequent service than our published schedule. We appreciate your feedback and hope this clarification is helpful. Sincerely, Mike T

Hi Diane, We’re sorry to hear that you were unable to find the information you were looking for. We provide comprehensive information about our tours and services on our website, cityviewtrolleys.com. We encourage you to visit our website before your next trip to Boston so you can review the available information and plan your sightseeing experience accordingly. We appreciate your feedback and hope to have the opportunity to welcome you back. Sincerely, Mike T

Thank you Leif, for sharing your comments. Based on your positive feedback, it sounds like you may have intended to leave us a higher star rating. 😊 We truly appreciate you taking the time to share your experience with us! Sincerely, Mike T

Hi Lynda, We’re sorry to hear that you did not have the best experience touring Boston in the rain. Our trolleys are fully enclosed and designed to provide a comfortable sightseeing experience in rainy weather. There are also many local outlets near our trolley stops where guests can purchase umbrellas if needed. We encourage all guests to check the weather forecast before their visit and plan accordingly so they can make the most of their sightseeing experience. We appreciate your feedback and hope you’ll give us another opportunity to provide you with a more enjoyable experience. Sincerely, Mike T