このツアーは、当社の姉妹会社である Highland Explorer Tours と共同で実施される場合があります。
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出発予定時刻の24時間前までにキャンセルされた場合、全額返金の対象となります。
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レビュー(64)
S
sarahward11
August 22, 2026
Dusty Gordodan
Today’s tour with Dusty (Gordodan) was more than one could have expected or even asked for. His story telling, his knowledge of Scottish history and love for his country was so heart warming. Not to mention his driving skills and ability to miss kamikaze birds was next level.
The surprise stop at the end of an amazing tour has made my day and life dream to see a highland Coo and pat one 🫶🏽
M
monicY320TU
June 19, 2026
Enjoyable Even When Raining
Enjoyable even on a soggy day, the tour was exactly what was promised, while the Scottish countryside showed its rain-drenched beauty. Ryan kept us entertained with his retelling of history, personal anecdotes and passion for cinematographic accuracy, plus handed out a good selection of recommendations for food, museums, and sights to see for any subsequent days spent in Edinburgh.
S
Seaside68212228995
April 23, 2026
Lightning haggis adventures! Differential service yellow
Who in the family understands. A trip to the Scottish Highlands, which was supposed to be a pleasure, turned out to be disgusting for this travel agency called Haggis Adventures! 🤢
I thought it was an authentic old travel agency, and as a result not only did I feel distinctly different on the trip, but follow-up communication also struck me.
❌[Lightning Protection Point 1: Obvious Differential Treatment]
On the day of the trip, as white tourists boarded, driver Steve smiled and said "Welcome aboard." It was the turn of Asian tourists, without even a basic greeting, to be cold-faced throughout. There were six yellows that day, three Chinese and three Filipinos, none of whom was greeted by the driver.
And non-English speaking white tourists they all offer to give automatic guides (such as Spanish, French and so on) and they also apparently write out Chinese services, that is to say want to make Chinese money! They didn't even ask me when they came to me. I'm yellow, obviously need to ask if I need a guide in another language?!
And then the other white people, they were all delivering the auto-guides to people, and I went to the driver, who was impatient and said, "Why? Run to the store and get it yourself!
When I ran to the store, the staff asked me why I was here and she could bring it for me.
This discriminatory behavior, it's really disgusting.
❌ "Lightning Point 2: Hypocritical PR Routines"
After I wrote the bad review, their manager blamed everything on “miscommunication” and “you didn’t read the information yourself”.
I responded.
Why are only Asian tourists asked to get off the bus and go back to the store to pick up their equipment?
Why is there a welcome speech for white people and silence for Asians?
❌ [Lightning Point 3: Cold Violence After a Breach]
Here comes the best. When I justifiably fought, went to the heart of discrimination and demanded a formal apology and refund, the manager, Ayla, broke straight through, ripped off her disguise and dumped the following sentence with extreme rudeness:
👉 “Nothing further will be discussed here.”
Then directly and unilaterally cut off communication channels. This arrogant gesture of "just shut you up" is so disgusting, I'm all pure angry and crying! (My Girl)
⚠️
If you're an Asian tourist, take a lightning strike at this Haggis Adventures. Their so-called “30 years of experience” may have been spent on perfunctory and discriminatory treatment of yellow tourists.
They don't welcome us, and we definitely don't send money to such arrogant companies!
事業者からの返答
Thank you for your review.
We take concerns of this nature extremely seriously and have carried out a full internal investigation into your tour, including speaking with the driver, trainee guide, and our check‑in team.
Unfortunately, due to communication limitations on the platform you booked with, we have been unable to contact you directly to discuss this further.
From my investigation, we identified that there were some issues in how our audio guide process was communicated and delivered on the day. This led to confusion during boarding, and we recognise that this impacted your experience. We are sorry for the frustration this caused.
However, we would like to be clear that our investigation found no evidence that you, or any other guests, were treated differently based on race. The driver’s approach to greeting and managing passengers is consistent across tours, and this was supported by both staff present on the day and our wider operational review.
We do, however, fully acknowledge that your experience did not meet the standard we aim to provide, particularly in how supported you felt during the boarding process and when you raised concerns. On that basis, we have issued a full refund of your tour as a gesture of goodwill.
Please contact us at info@haggisadventures.com so we can send the full investigation documentation to you.
We welcome thousands of guests from all over the world and are committed to providing a positive, inclusive experience for everyone.
Kind regards,
Kirsty
D
Donna_L
September 17, 2025
Wonderful Excursion!!!
This was a great trip! Loved the waterfalls and the Whiskey distillery tour and tasting was great! Our tour guide for the trip was awesome and the guide at the distillery was so wonderful and knowledgeable, loved this!
事業者からの返答
Thank you for taking the time to leave such a lovely review!
We are glad to hear that you had such a great time exploring the highlands and tasting some delicious Whisky.
We hope to see you again soon!
Kind Regards, EJ - Sales and Reservations
J
josephsT3890NL
July 4, 2025
Excellent Excursion with a Great Guide
Weather was nice when it needed to be, especially walking through the Hermitage. Tiegan was an awesome guide with lots of fun history and stories, also great driver navigating a large coach through the backroads and Dunkeld! Whiskey tour was a great addition to the excursion. Kelpies (my favorite part) were magnificent and we got there before all of the student tour groups (totally uncrowded pictures). Loved walking in the Hermitage and had about an hour to explore it!
事業者からの返答
Hi
Thank you so much for taking the time to leave us a review of your recent tour experience.
We are delighted to read that you had such an enjoyable time on tour with Tiegan. We will be sure to pass on your kind words.
We are pleased to note that you appreciated the Kelpies, fun history and stories.
Thank you again for leaving your lovely feedback, we hope to welcome you back on tour with us in the future.
Kind Regards
Keith, Haggis Adventures
D
Deborah_H
May 1, 2025
Beautiful tour
Enjoyed the whole day! We finally got to see the Kelpies, try some delicious whisky, see a beautiful waterfall & feed some coos too! Our guide Alistair did a great job providing history and other informative tidbits. Great tour!
事業者からの返答
Hi Debora,
Thank you so much for taking the time to leave such a lovely 5 star review.
Alistair is an amazing driver guide and we will pass your feedback on. We hope to see you again soon.
Kind Regards,
Keith
A
Ashley_C
April 12, 2025
Paul was an outstanding...
Paul was an outstanding guide! One of the best tours we’ve ever been on. The distillery tour guide was also great. This single day trip was jam-packed with interesting history, gorgeous sights, and beautiful time spent outdoors.
事業者からの返答
Hi,
Thank you so much for taking the time to leave such a lovely 5 star review. Paul is an amazing driver guide and we will pass your feedback on.
We will pass your feedback on. We hope to see you again soon.
Kind Regards,
Keith
G
gameboydlxe
September 1, 2024
Amazing trip
Jenny was amazing. Great sense of humour and knowledge of Scottish history. Whiskey tour is definitely an option to take.
事業者からの返答
Hi, Thanks for your response. Sounds like Jenny gave you a nice experience and glad you enjoyed the whisky tour.
Hopefully we can welcome you on tour again in the future!
Kind regards,
Callum
J
JoAnn_H
June 23, 2024
Wonderful trip to Glenturret and beyond!
My husband and I went on the tour to Glenturret distillery with stops to see the Kelpies and the Hermitage (water falls). Our trip was smooth and enjoyable with adequate time at each location. Emily, our guide, was top notch as a driver and curator for the trip. I recommend it highly!
B
B4644YIpatriciag
April 27, 2024
ONE DAY AROUND SCOTLAND
The tour was amazing and it was most because of our guides, Laura and Martin. Who has told us a lot of stories during the trip. Loved it.
Really recommended!
事業者からの返答
Hi Patricia,
Thank you for the brilliant review of your recent tour with Laura and Martin. I am delighted to read that you enjoyed it.
See you again soon,
Ayla
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